Norm Reeves Honda Superstore - Huntington

We were very happy with our visit to Honda Norm Reeves. Andy had a great attitude and treated us with great service almost like a concierge. We checked out an and test drove a few vehicles and eventually f Andy had a great attitude and treated us with great service almost like a concierge. We checked out an and test drove a few vehicles and eventually fell in love with a preowned Pilot with only 15,000 miles on it and a clean record. It had all the features we wanted too. Overall we experienced great customer service and I recommend them and Andy for others looking for a vehicle or simply wanting more information. More

Great customer service. They didn’t rush us and the whole process was made easy for us. They didn’t rush us and the whole process was made easy for us. More

Andy was great. He was knowledgeable and helpful and very quick to help us test drive the vehicles we were interested in. He was respectful and we had a great time t He was knowledgeable and helpful and very quick to help us test drive the vehicles we were interested in. He was respectful and we had a great time test driving our civic sport touring! The car was great and we were happy with all of the people at the dealership. Great customer service all around and I recommend anyone looking for a vehicle to visit because they will take care of you! More

Working with everyone was a good experience. . Salesman was Gary Rocha. A real pro. Jonathan Abarca in finance helped with my disability plates. All around Excellent experience. . Salesman was Gary Rocha. A real pro. Jonathan Abarca in finance helped with my disability plates. All around Excellent experience. More

Bruh, these guys don’t know a dang thing about customer service and lost a lifelong Honda family with their bumbling processes. We brought our CRV in for service. They told us that it needed a specific service and lost a lifelong Honda family with their bumbling processes. We brought our CRV in for service. They told us that it needed a specific part and was unsafe to drive without it. They told us that there was no way to give us a date estimate for the part to come in. A literal month goes by, and we never were provided even one update. We decided to call in and ask them to make us an offer on the car (which is in great condition otherwise and has been serviced by them for 5 years) - we need a car for the family and would like to remain in Honda. They lowball us 3K below Carmax offer. Goodbye Honda- we took car to another dealer(not a Honda) and they gave us 5k more than what this actual honda dealer offered… More

Great customer service! Grady was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along t Grady was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend. More

My guy Samuel made it happen! He really is that guy! Lol He made everything so smooth, he was so patient with us looked at like 3 cars. Thank you! He really is that guy! Lol He made everything so smooth, he was so patient with us looked at like 3 cars. Thank you! More

Samuel was great he helped me get a vehicle. I did not know what I wanted and he found me a perfect car. He’s awesome good customer service is always important to me. I did not know what I wanted and he found me a perfect car. He’s awesome good customer service is always important to me. More

The customer service on this purchase was by far the best I have ever received. The staff was amazing! I have ever received. The staff was amazing! More

Samuel Martínez car sales associate was very helpful. great customer service! my credit wasn't that great but he did everything he could to make sure we walked out with the car of our dreams !! Thank you great customer service! my credit wasn't that great but he did everything he could to make sure we walked out with the car of our dreams !! Thank you so much for your help !! we are very happy ! More