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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,298 Reviews

2,298 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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August 27, 2024

This is the second time I Had a really bad experience . And I notice other customers were not so please. Some customer told me that they were scam. That they offer car maintenance that are not needed it so More

by yassingal111
Recommend Dealer
No
Employees Worked With
Don't want to get anyone trouble
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hello. Thank you for sharing your experience. We want you to be 100% satisfied with your purchase and we are sorry to hear that's not the case. If you are willing, please reach out to us so that we can learn more about your visit. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 27, 2024

I love going to Cerritos Honda, people are nice and kind. They always try to help get the best prices. Will be going there all the time for my oil changes. More

by seniaads01234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words and 5 stars! It was a pleasure working with you, and we look forward to your next visit.

August 27, 2024

I had a great experience when I went Leo was very helpful with getting my car serviced More

by jrodj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so grateful for your 5-star review and shout-out to Leo! If you need anything in the future, don't hesitate to come by or call.

August 27, 2024

Grate service, very polite people over the phone and in person, from all employees involved. More

by francisccoch1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dep.
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the excellent rating! We're thrilled you had a great experience and hope to serve you again soon.

August 27, 2024

I arrived and was assisted right away. The service was great and was in and out in no time. More

by pablotellez323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re delighted to see your 5-star review! Thank you for choosing us, and we look forward to seeing you again.

August 27, 2024

Really helpful and very friendly, especially Aaron. He helped me figure out what to decide, and was very informative. More

by danielchillman98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron from services
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star review! We're thrilled you had a great experience. If you need anything in the future, don't hesitate to reach out!

August 27, 2024

Great experience! The advisor was very knowledgeable and kind. He made sure to explain everything to me. More

by carolinejeannash1192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh
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Aug 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star feedback made our day! We're always here for you, so feel free to reach out whenever you need us.

August 27, 2024

Quick, efficient oil change service with friendly staff, reasonable prices, and excellent attention to detail. More

by Osh lima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
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Aug 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're happy to have exceeded your expectations and hope to see you again soon.

August 27, 2024

I went in for a maintenance and my car was ready to go within 2 hours. More

by paurenteria94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
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Aug 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means a lot to us! We’re here whenever you need us—come back and visit anytime!

August 27, 2024

Honda service was good. Didn't take too long for the service. Only thing is they didn't roate the tires. More

by Frank jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving us your review! We're glad to learn that our team provided excellent service. We hope to see you again to provide a 5-star experience!

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