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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,464 Reviews
Call Service Center (562) 888-5100

2,464 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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June 18, 2025

Im costumer since 2016 ,all the time they are so nice and fri3ndly with me and my husband, Just is the Best dealer in the city.thank you Honda cerritos More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garduno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Cruz
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Jun 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5 stars! We’re glad our service team could take great care of you. Stop by anytime—we’ll be ready with a smile and more of that same quality service,

June 17, 2025

Service was excellent, Jonathan Rometo was professional, he cares, helpful and personalized what customer service is all about. More

by gabriiel7251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 23, 2025 -

Norm Reeves Honda Superstore Cerritos responded

So glad we could earn your 5-star seal of approval! It was a pleasure helping you, and we hope to do it again soon. If you need anything else, don’t hesitate to give us a shout.

June 17, 2025

Great service with Miguel! Fast and straight to the point! #1 Honda place! Thank you will come back again! More

by jeniferyang562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel cabrera
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Jun 23, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the perfect score for Miguel! We’re so glad you had a great experience, and we’re already looking forward to your next visit.

June 15, 2025

Took care of the necessary service that I needed done. Good communication regarding vehicle service More

by nailah.storay222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

High-fives for the five stars! We take pride in what we do, and your support keeps us going. Don’t hesitate to reach out if we can help with anything else down the road.

June 15, 2025

Ruben in the service department always takes good care of me. He greets me upon arrival and does his best to get me out and on my way, fast. It is truly a pleaser to have my care serviced at Cerritos Honda w More

by ergonzales91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Marquez
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Jun 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to leave such a great rating! Ruben is honored to have earned your perfect review. We’re glad our service team delivered the experience you deserve. Come see us again soon—we’ll be ready when you are.

June 14, 2025

Excellent advisor Jonathan. Very timely and excellent repairs, problem fixed and clean and. Courteous faciluty More

by sjjt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan service advisor - excellent
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Jun 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Big thanks for the 5 stars! We're all about keeping your car in top shape and your visit hassle-free. Looking forward to seeing you at your next service appointment.

June 14, 2025

Save you self time and money and purchase elsewhere. The financine department is ridiculous very disappointed. I waited 5 1/2 hours to purchase my car i did not get out of there until 11:00pm. My sales More

by lillyy15917
Recommend Dealer
No
Employees Worked With
Kash Varzandeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to provide your feedback. While we are happy to hear our sales team took care of you, we are concerned by your review and regret to hear about the length of your wait. Please contact Kevin Harris, Customer Relations Manager, at 562-345-9100 or kharris@normreeves.com and we will be happy to speak with you further about your visit.

June 14, 2025

Professional and explained issues clearly Norm Reeves is my go to for all my Honda related repairs More

by L.Villareal
Recommend Dealer
Yes
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Jun 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to see that 5-star rating—thank you! Our goal is to make your service experience as easy and efficient as possible. Don’t be a stranger—your next visit is just as important as the last!

June 14, 2025

My service visit was perfection . From checking in the car in the service drive to speaking with my service advisor George Raygoza and getting my parking brake serviced same day . More

by castillo.luisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Raygoza
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Jun 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We really appreciate the glowing review! Our service team works hard to keep your visits smooth and stress-free. We’ll be ready to help again whenever your vehicle needs attention.

June 13, 2025

The service advisor was very knowledgeable, helpful, try his best to solve the problem of my van. I was able to get my van back as soon as possible. Thank you Mr Ruben. More

by hawfrancisco7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RUBEN MARQUEZ
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Jun 16, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for the 5 stars! We’re glad our service team hit the mark for you and your van. If there’s anything more we can do, just give us a shout—your satisfaction means everything to us.

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