Norm Reeves Honda Superstore Cerritos - Service Center

It’s a nice place and clean environment. I like how quick they had assisted me. I like how quick they had assisted me. More

Friendly people good service always on time with my car very very please with it very very please with it More

I was given a loaner that broke down on me and when I emailed the advisor I was ignored. i need a reimbursement for the uber and lost work hours. emailed the advisor I was ignored. i need a reimbursement for the uber and lost work hours. More

Very helpful and understanding of my concerns. Miguel went out of his way to help. Miguel went out of his way to help. More

I took my car in for a recall fix at a 9:00 AM appointment. I waited there all day and at 4 PM they told me that they could not do the work because they could not get the wheel off. I feel like th appointment. I waited there all day and at 4 PM they told me that they could not do the work because they could not get the wheel off. I feel like that is something they could have told me earlier if they had started work closer to the appointed time. It felt like they did not even get to step 1, take wheel off, until 4 PM. I don’t like writing bad reviews, but this was really abusive of my time. I won’t be going back. I’ll use Buena Park Honda from now on. More

We have had many new Hondas over a 25 year period, all from Norm Reeves. The people are honest and understand customer service. I have referred many others to Norm reeves and every time they ended up than from Norm Reeves. The people are honest and understand customer service. I have referred many others to Norm reeves and every time they ended up thanking me. More

Took the car in for an oil change and it was Quick and easy. Thanks. easy. Thanks. More

The service this time was good. The Service rep was very nice and knowledgeable. The wait was short which good because it was done right before work. Because the last time I was the The Service rep was very nice and knowledgeable. The wait was short which good because it was done right before work. Because the last time I was there the guy that came out to help me seemed unconcerned about my problem and left me sitting out in the Bay Area for over 15 minutes while everyone else behind me were serviced and inside at the waiting area. Then I was there for over 5 hours. I was very satisfied this time More

The service was fast and excellent. I trust Honda Cerritos for my car. Very nice people when I need simple things like clearing the screen in my car or checking my tires I trust Honda Cerritos for my car. Very nice people when I need simple things like clearing the screen in my car or checking my tires More

Michael Vazquez is very professional and cares about his customers. It is my personal opinion that Michael Vazquez makes the dealership excel in customer service. customers. It is my personal opinion that Michael Vazquez makes the dealership excel in customer service. More