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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,283 Reviews

2,283 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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October 08, 2024

Good customer service. Jose explained everything well. Hopefully my car is brakes are fixed now More

by Kerrybabydoll4tmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose in service
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Oct 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic feedback! Please stop by anytime—we’d love to see you again.

October 08, 2024

It was great it did take a little long for have an appointment other then that it was good. More

by mwalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Oct 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate the 5-star review! Don’t hesitate to reach out if you ever need anything.

October 08, 2024

Took my civic for an oil change and the wait time was no more than 45 min considering they were busy. Commend their efficiency. More

by hurley7227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled you enjoyed your experience with us! Looking forward to serving you again soon.

October 08, 2024

Than it’s always good and professional, and always maintains my vehicle properly and on time More

by harrykimlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Than Sabatier
Report | Print
Oct 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and 5-star rating! We're always happy to assist with any future needs.

October 08, 2024

The person who helped me was very polite and helpful. My car had a recall that I didn’t know of and he got that fixed for me. I was very satisfied with the whole experience More

by Lorena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Oct 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

It was our pleasure to serve you! Thank you for the 5-star review—we look forward to your next visit.

October 08, 2024

Satisfied with process. For being extremely busy, my service was done timely. I will be back in the future. More

by floresese360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Sanchez
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Oct 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star feedback is much appreciated! Feel free to visit again whenever you need assistance.

October 08, 2024

I’m glad to have a good customer service in this Honda car dealership center nearby. More

by jorgemoontds4377711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealers Advisors
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Oct 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so happy you had a 5-star experience with us! Don’t hesitate to reach out if you need anything in the future.

October 08, 2024

Very friendly and cooperative with customers. Able to thoroughly communicate plan of service. Will recommend to anyone. More

by rgpdella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
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Oct 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star rating means the world to us! We’re here whenever you need us, so feel free to visit again.

October 08, 2024

They're number one for a reason. Simply the best. Haters gonna hate. GG Norm Reeves team! More

by missmvboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service team
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Oct 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the great feedback! We're delighted you enjoyed your experience and hope to welcome you back soon.

October 08, 2024

Great service! Customer service was extraordinary impressed. I would come back to this dealership even it is not close to my home. More

by Vanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
Report | Print
Oct 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star rating! It was a pleasure serving you, and we’re always here for your future needs.

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