Norm Reeves Honda Superstore Cerritos - Service Center
Cerritos, CA
2,284 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center
Customer service was excellent. Ruben was excellent. The service was very prompt. Overall, great experience. Ruben was excellent. The service was very prompt. Overall, great experience. More
I didn't do the service, having a appointment and it would take a minimum of 2 hours to complete an oil change, I don't see the point to make an appointment would take a minimum of 2 hours to complete an oil change, I don't see the point to make an appointment More
Not the kind of service they used to have! ! People used to be polite, understandable that your policy on shuttles changed but don’t have to argue about I been a client for many years.. thinkin ! People used to be polite, understandable that your policy on shuttles changed but don’t have to argue about I been a client for many years.. thinking of going somewhere else More
I been taking my car for service since I bought it and the tire light keeps coming on i tell them every time and finally they change my tire and change the valve and it still keeps coming out I don't kno the tire light keeps coming on i tell them every time and finally they change my tire and change the valve and it still keeps coming out I don't know what to do this been happening since I got the car nothing has been done. More
Hospitality was not very inviting. The agent that was assisting me seemed like she didn’t want to be there. I’ve had good experiences in the past with other agents. The agent that was assisting me seemed like she didn’t want to be there. I’ve had good experiences in the past with other agents. More
Car salesman Neal was terrible to deal with. Outright lied about simple things and didn't make sure there was gas in the car after being sold to me. Finance guy was really helpful with informati Outright lied about simple things and didn't make sure there was gas in the car after being sold to me. Finance guy was really helpful with information about insurance options. Managers were able to solve my issues, but I shouldn't have had issues to begin with. More