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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,092 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,092 reviews

November 16, 2012

After going to multiple dealerships and being unsatisfied. I am very happy I went to Norm Reeves where I had the pleasure of meeting Jose. He was very nice and and made my car buying experience v More

by elviam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 17, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase! It's great to know that Jose was able to exceed your expectations and provide you with a hassle-free and well-informed shopping experience. He will be happy to know that he impressed you. We look forward to working with you again; check us out on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

November 16, 2012

Came in just to compare cars and due to the great deal offered by Jose Magana we walked out with a new car. We will definitely be back when we are looking to buy a new car. More

by Luisurena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 17, 2012 -

Norm Reeves Honda Superstore Cerritos responded

I'm elated to know we've earned your repeat business! It sounds like Jose was able to pleasantly surprise you by delivering the outstanding customer service we are famous for. Congratulations on your new car; we look very forward to seeing you for your next servicing appointment. Check us out on Twitter and Facebook for the exciting specials we offer exclusively to our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

November 15, 2012

Jude was amazing, he helped us to get approved eventhough i had a challenge credit. No prejudice, no scrutiny just pure service. i will recommend him to my friends and family. More

by Sosia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this great review. I am happy to hear that your experience with us was positive and memorable. We would love to work with you again; visit us on Facebook and Twitter for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

November 15, 2012

I would love to thank Norm Reeves Honda for an overall great experience. Jorge Ruiz did a great job showing us a lot of features in our Civic. I'm really happy he was knowledgeable about key features. We More

by Jrodriguez6354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruiz
Nov 15, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this wonderful review! I'm thrilled to know that we have earned your repeat business and were able to impress you. Jorge is an important member of our team and he will be happy to hear that he was able to be of assistance to you. We look forward to your next visit; be sure to check us out on Facebook and Twitter for access to our exclusive specials offered only to our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

November 15, 2012

My buying experience was fairly positive. Kendra was very friendly and helpful in getting the price and information on the car. She was professional and not pushy during the test drive and gathering informat More

by slorak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback! I am happy to hear that Kendra was so helpful during your visit. I would like to apologize for the annoyances you experienced; it's great to know that they didn't overshadow the positivity of your time with us. Please feel free to contact me if you would like to discuss any of these issues further. We work hard to ensure each of our customers drives off our lot with the confidence that they have made the right decision by choosing Norm Reeves Honda. We hope to see you again in the future; please check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

November 15, 2012

We thank you, for the Great Customer Service and giving us the oppertunity of purchasing our 4 car that from you. You are the BEST !!!!! More

by Mgonzalez1
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Mensen , Rafael Messen
Nov 15, 2012 -

Norm Reeves Honda Superstore Cerritos responded

We are so thrilled to have earned your repeat business. We work hard to maintain an environment that is both pressure-free and knowledgeable. It's great to hear that we were able to impress you. Before your next servicing appointment, visit us on Facebook and Twitter for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

November 13, 2012

Tony DiMarzo was very friendly and accommodating throughout the entire process of purchasing my Honda CRV. I found the dealership to be very professional, respectful and detailed. I am very satisfie More

by CandyNelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your CR-V! We are delighted Tony could make your experience with our dealership a positive one. We hope you will stop by and see us again soon. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

November 13, 2012

Norm Reeves Honda and my sales rep have been the best. My rep explained all the details and made my purchasing experience very smooth. By far the best dealership experience in California. More

by Emmatrejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 15, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words about Norm Reeves Honda! It is exciting to know that you've deemed us the best dealership in the state. I am happy to know that you had a hassle-free and well-informed experience with us. Find our dealership on Facebook and Twitter to gain access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

November 12, 2012

This is the very first time I purchase a brand new car and I can truly say my experience was easy and painless! Hossain Ahmed my sales person had a lot to do with having this great experience! He is polit More

by Blanca14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 13, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new car! At Norm Reeves Honda we pride ourselves on our professional and friendly staff and it is great to hear Hossain could make your first car buying experience a pleasant one. We look forward to continuing to work with you in the future. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

November 09, 2012

Jojo Bayas!!! What can I say? The guy is fantastic. Funny as hell, and does not waste your time. In fact, I new what I wanted (2 door Civic), and he got me through the car buying process quicker than I More

by rdownings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your enthusiastic praise for our dealership! Your review was quite a delight to discover. On behalf of Norm Reeves Honda, I would like to express our sincere gratitude for your taking the time to write about your visit with us. From our valued assets like JoJo and Terry to star players like our receptionists, we consider Norm Reeves a family and each of our customers a member. It is heartwarming to know that you were able to drive off our lot in your new Civic with a smile on your face and the confidence that you made the right decision by coming to our dealership. We hope to see you again very soon; check us out on Twitter and Facebook for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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