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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,410 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,410 reviews

December 18, 2013

I am highly satisfied and impressed with the service I get at…Especially I would love to thank Ray and Jerry for such a good service and help with purchase my new car!!! Excellent job guys!!! It’s not onl More

by adrianawoj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 18, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for this excellent review and recommendation! Ray and Jerry will be pleased to hear they were so accommodating during your visit and helped provide you with the information needed to make the right decision. We hope you are enjoying your new car so far, and we look forward to seeing you for anything you need in the future! Be sure to keep in touch with our dealership on Facebook and Twitter. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

December 18, 2013

Service was great. Susanna Yim explain very detail about the car. She answered all of our questions. She was very understanding and good customer service. More

by audreykim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 18, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Audrey, I appreciate your kind words about your experience with us. Thanks for taking the time to share this review! Susanna is an excellent member of our staff and will be pleased to hear that her hard work did not go unnoticed. We hope to see you again for any of your future sales or service needs! Regards, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

December 17, 2013

Eduardo was great. I would definitely recommend him to my friends and family that are looking to buy new or used Honda cars. A+ Sales person More

by bigw502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Mora
Dec 17, 2013 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking the time to share your experience. Thanks so much! I am happy to hear that Eduardo was helpful during your vehicle search. He will be pleased to read your wonderful recommendation. If you need anything in the future, please come back and see us! Also, be sure to find us on Facebook and Twitter to gain access to special offers and updates. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

December 17, 2013

Purchased my Honda Accord EX 2014 from Pablo Cordova in internet sales at Norm Reeves Honda in Cerritos. I have a great car, and I appreciate all the time Pablo gave me during my purchase and in his instru More

by 1Charliew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Cordova
Dec 17, 2013 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of our entire team, I would like to thank you for these kind words! I am thrilled to hear that Pablo helped you find a great new Honda and that he was informative about all of the high-tech features. We hope you are enjoying your new car so far and look forward to seeing you in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

December 15, 2013

Excellent service. Susanna was very professional and helpful. This was my second purchase from Susanna. I would return to norm reeves for my next vehicle purchase. More

by dsjcho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for these kind words, as well as your continued business! Susanna is a key member of our staff and will be happy to hear that she has gained your loyalty and trust. I hope you are enjoying your new vehicle and look forward to seeing you for your next purchase! In the meantime, be sure to connect with us on Facebook and Twitter. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

December 13, 2013

I have been to many dealerships in my lifetime that dont know what there doing. Norm reeves honda makes me feel like im at home and part of their family. My saleman sonny wu is a great guy thats always ther More

by blueodyssey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wu
Dec 16, 2013 -

Norm Reeves Honda Superstore Cerritos responded

It is such a pleasure to read this amazing review. Thanks so much for going out of your way to share this feedback with us! Our number one goal is customer service, and it is rewarding to hear that our team has continually made you feel so welcomed at our dealership. We hope you will continue to come to us for anything you need! If you have not already, be sure to like and follow us on Facebook and Twitter. Best, Brad Mugg General Manager 562-405-3755

December 11, 2013

I'm Chinese from China mainland, I came to states 4 months ago with limited knowledge about car and how to buy a car here, it's so lucky to have Dan introduce Odyssey to me during the first visit, then More

by goodluckgeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Stonescu, Brian Chen
Dec 12, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Wow, thank you for sharing these kind words! Dan and Brian will so pleased to know that they kept you informed about your purchase and found you a great new Odyssey. Our team's goal is to make every customer feel completely comfortable during their purchase, and it is always rewarding to hear when we are accomplishing this. We hope you will come back and see us for anything you need in the future! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

December 10, 2013

Kim Kelly Lujan Work so hard on our case, making sure Kim Kelly Lujan Work so hard on our case, making sure we're happy with our trade & getting us the new honda odyssey 2014 that we deserved. The rest o More

by salvhe_rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
Dec 12, 2013 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you sharing this excellent review! Customer service is our top priority, and I am pleased to hear that Kim helped you get a great deal on a new Odyssey. I hope you are enjoying it so far and look forward to helping you with any future needs! In the meantime, be sure to visit our Facebook and Twitter pages for exclusive content and special offers. Thanks again, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

December 09, 2013

When I came in I was shopping around, but this dealer came in and assisted me. I did not expect to be driving out with a car on such a good deal thanks to Mario. More

by Richiedragun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to share this 5-star review and rating! I am happy to hear that Mario helped you find a great deal. We hope you are enjoying your new vehicle so far! If you have any additional questions or need anything, please give us a call or come back and see us. Also, be sure to like/follow our pages on Facebook and Twitter for updates! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

December 06, 2013

I came to look at used cars on a limited budget. Greg Buysman found a certified Accord that I could afford. Greg knew all about the Honda pre-owned certitified program, showed me plenty of choices. Wh More

by Victoria707
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Buysman
Dec 06, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Victoria! I am so pleased to hear that Greg was able to get you into an Accord that fit your needs and budget. Thanks for taking the time to share your experience with us! We always love to read feedback from our customers. I hope you will come back and see us again for your first service appointment! In the meantime, connect with us on Facebook and Twitter for content and offers. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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