Norm Reeves Honda Superstore Cerritos

my car was totaled and i was looking at all models. so i wanted to see the 2012 civic i came to the dealership, and was helped by Herb Ratcliff, i must say this was truly a refreashing and helpful sales rep wanted to see the 2012 civic i came to the dealership, and was helped by Herb Ratcliff, i must say this was truly a refreashing and helpful sales rep. he took time to answer all my questions and gave me all the payment options, as soon as my insurance co settles my claim i will be buying my 2012 civic from herb More

I went to this dealership for the first time to possibly buy a car. The salesman, Mazen, was so nice, helpful and so patient with me that I actually bought a honda accord. I had been to other dealership a buy a car. The salesman, Mazen, was so nice, helpful and so patient with me that I actually bought a honda accord. I had been to other dealership and wasn't impressed with the service and attention I received. But Mazen took his time with me and explained everything. He made me feel comfortable and not pressured to buy a car. I will recommend this dealership and this salesman to all of my friends. More

August 1,2011 First, I wanna thank my friend and I was refered w/ Mr.Danny Atienza, I got my new Honda CR-V so convenient, adjustable seat, great to drive, very spacious, (especially I have a child) S refered w/ Mr.Danny Atienza, I got my new Honda CR-V so convenient, adjustable seat, great to drive, very spacious, (especially I have a child) Secondly, I also want to thank Mr.Danilo Atienza to help me out to get this car,he showed me his professionalism Giving some options, advices, guidelines, very friendly. Third, I wanna thank also Mr Frank Wong the finance Manager for helping my paper work done,very detailed person and reliable. Thanks to all! Keep up your great work and more power to Honda Norme Reeves Cerritos. I would recommend Mr Danilo Atienza to look for him if u have plan to get a car. Thank you! Ellen Dugam (Torrance) More

Norm Reeves Honda is the best. They worked with me and got me a great deal. I was in and out. The prices were amazing and the customer service was great. I would recommend anyone to come here. I worked wi got me a great deal. I was in and out. The prices were amazing and the customer service was great. I would recommend anyone to come here. I worked with Linda Ly. I am very happy with my car and the deal i got for it :) More

I met Tom and Lori at Norm Reeves Honda Superstore and wow!!! they were amazing from the time I started looking for a vehicle! This was the best Car buying experience in my entire life! My brother in law wow!!! they were amazing from the time I started looking for a vehicle! This was the best Car buying experience in my entire life! My brother in law got a vehicle from his aswell and he is in love with his honda pilot! I got a brand new 2011 Honda Accord LX-P and its amazing!!! I would not and WILLL never deal with anyone else but these two people! I am also a Strong Believer and they are believers also! Another reason why they wouldn't steal or try to cheat me! ONCE again! NormReeves Honda! is the place to go buy BUT ONLY DEAL WITH TOM AND HIS WIFE!!! More

While visiting friends and family in California, I made an impulsive visit to Norm Reeves Honda Dealership. My sales representative was Tony Dimarzo. Knowing I was an out-of-town client, Tony demonstrated an impulsive visit to Norm Reeves Honda Dealership. My sales representative was Tony Dimarzo. Knowing I was an out-of-town client, Tony demonstrated patience and a high degree of professionalism. Although I didn’t purchase a vehicle, I will recommend Norm Reeves Honda to my friends and family. More

Mark Nelson, It's safe to say this was the best car Mark Nelson, It's safe to say this was the best car buying experience ever. My mom initially called Cerritos Honda and made an appointment with Mr. Mark Nelson, It's safe to say this was the best car buying experience ever. My mom initially called Cerritos Honda and made an appointment with Mr. Nelson. He assured her that he would do everything in his power to help us. And that he did. We came in a couple days later just to "look around". I wanted to get the new Honda Cr-Z so bad but my mom said it was not possible. As we were working out the numbers it at first looked dim because our trade-in was very upsidedown. Mark tried his hardest to get the payments just where we wanted it. He came back after talking to the financier and said I was the new owner of a CR-Z!! This guy is amazing. I know if we went anywhere else this would not have happined. I would definately recommend this guy to anyone that is looking to get a great deal and pleasent experience. He was kind, respectfull, funny, and trustworthy. I can see why this dealership is the best. Their customer service is superior. Actually, they invent customer service! IF YOUR LOOKING FOR A HONDA YOU MUST ASK FOR MARK NELSON AT NORM REEVES HONDA CERRITOS! Thanks again for your help Mark Nelson. -Alex More

I bought my 2007 honda Accord SE and decided to have the windows tinted from the dealership. Upon delivery of my car my sale associate and I walked all around my BRAND new car and admired it. He took it to windows tinted from the dealership. Upon delivery of my car my sale associate and I walked all around my BRAND new car and admired it. He took it to the back so the windows could get tinted and and a short time later came came with my new car, windows tinted. I drove a short distance home to show off my new car to family and friends when my friend noticed it had SCRATCHES, deep scratches, the entire rear of the car! the scratches were so deep that i had paint curls!!! I immediately called the dealer and told them of the scratches and I was told to come back. My salesman assured me that the scratches would get buffed out and my car would be fine... the had the entire rear of my BRAND NEW car buffed and the scratches were still there. I was told to bring it back tomorrow and my car would get detailed and remove the scratches. I brought my car back and was given a rental so my NEW car could get sent to the BODY SHOP! A week later I was called to pick up my car and when I arrived the scratches were still there and my car smelled of FAST FOOD! (no more new car smell) At this point the manager to the dealership was called and I demanded to receive a new vehicle. My demand was declined! The very next day I took my car to 3 body shops to get estimates of the damages. All three came out around 2,500. I was told the entire rear of my car would have to get painted!!! I returned to Norm Reeves and showed the manager the estimates and was told that they would gladly paint my NEW car for me!! I declined that stupid offer and told him to give me a new car without 2,500 worth of scratches or take 2,500 off my loan balance! he gave me a flat out NO. At that point I told him I would see him in court! I filed in small claims court for the damages plus fees and expenses, 4,200. I was award 4,200! I would never recommend this dealership to anyone, EVER! More

It was a pleasure working with Herb at this dealership. He was very attentive to my concerns and tried to work out the best deal possible. Herb made sure everything was taken care of with the highest cust He was very attentive to my concerns and tried to work out the best deal possible. Herb made sure everything was taken care of with the highest customer service. He also explained all features in the car and made sure that all of my issues were addressed. I will continue to purchase from Herb and this dealership in the future and will give me highest recommendations to friends and relatives. More

I stopped at Norm Reeves Honda at cerritos to take a look for Accord 2011. the best salesperson ever came and offer to help me and his name is SAM, so we went to test drive the car and I absolutely loved it, for Accord 2011. the best salesperson ever came and offer to help me and his name is SAM, so we went to test drive the car and I absolutely loved it, so we went inside to talk about the price and see how low they can take the price. then I really got shocked and for my first a salesperson stand next to you trying to help me to get the best deal ever, that's why I recommended this dealer ship and specially SAM to be your salesperson. the service is the best. they will do whatever they can to make u feel happy. again Thank you SAM. SHERIF More