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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,303 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,303 reviews

February 15, 2016

First Honda! The stress of buying a car for being 22 years old can be overwhelming but with the dedicated help of Sam Alhafni it allowed me to enjoy the experience More

by ramirezandrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhafni
Feb 16, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Your fantastic review was quite a refreshing read! Congratulations on your new car. I am sure you are continuing to enjoy it. I am happy that Sam provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Norm Reeves Honda. Before your next servicing appointment, please find us on Facebook. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 15, 2016

Excellent My experience with Cerritos Honda was amazing. I highly recommend this dealership! Great and friendly employees, willing to go over and beyond for the More

by ashley_peterson26@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Medina
Feb 16, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 15, 2016

Great TIME! came out of the dealership feeling very satisfied! My new honda civic looks amazing outside of my drive way. The process was the easiest thanks to Ray More

by Vivian.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Tabatabai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Vivian, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We're very happy that Ray and our financial team was there to give you the customer service we know you deserve! Enjoy your new car! Be sure to like us on Facebook to catch the latest specials! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 15, 2016

Thank you Kim I highly recommend Kim. Kim was extremely helpful and polite with my purchase experience. She helped me with picking the vehicle I wanted, also helped More

by Crafts91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your outstanding review and congratulations on your new 2016 Honda Civic EX! I'm very happy to hear that Kim was of such great help in picking the right vehicle for you. We appreciate you trusting us with your car buying needs and we hope you enjoy your new car! Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 14, 2016

Amazing buying experience It was really a great experience purchasing a pre-owned honda civic from here with Jeff's help. He is really nice and patient, providing sufficient su More

by yining0014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Aoki
Feb 16, 2016 -

Norm Reeves Honda Superstore Cerritos responded

I am happy to hear that your time spent with Jeff was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your car! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook so that you can take advantage of our many great specials and incentives. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 14, 2016

Excellent service and wonderful people! My parents recommended that I go to Norm Reeves in Cerritos because of the awesome help they received from Jackie Bernardino when they bought their Ho More

by joykags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Bernardino, Ali Ali
Feb 16, 2016 -

Norm Reeves Honda Superstore Cerritos responded

I sincerely thank you for going out of your way to write this review about Norm Reeves Honda! Jackie and Ali’s sales excellence is always consistent and I’m glad that your experience with them supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Also, check out our Facebook for exclusive deals. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 14, 2016

Buying experience Great deal Good honest guy in Ty very helpful . Always nice experience bought daughters car here December 2012 dealer shows real professionalism . Bes More

by GeneAccord2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Khan, Ty Trieu
Feb 16, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your feedback! I am very pleased to hear that Ty’s consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Norm Reeves Honda. We can’t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook before you come in. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 13, 2016

excellent service I recently went to Norm Reeves Honda and traded my car for a 2016 Honda Civic. Devon Fields was very helpful and helped me get a deal I could no even More

by bhurtado64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2016 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your car buying experience working with Devon. Congratulations on your new 2016 Honda Civic! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 13, 2016

Bait and Switch. Dishonest dealer I met with Jenny Viveros. She quoted me a good deal over the phone. Everything seemed fine and gave me a definite price including destination fees. I More

by dmciii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenny Viveros
February 11, 2016

Very Impressed with Experience!!! This is the 4th car I buy at Norm Reeves Honda Cerritos and the experience just keeps getting better. I was in and out in 2 hours with my new Honda Ac More

by Mario Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Mario, it was a pleasure to read about your 4th car buying experience at Norm Reeves Honda. Congratulations on your Honda Accord Sport! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Kevin was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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