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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,451 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,451 reviews

December 27, 2010

After a bad experience dealing with the people at Honda World of Westminster, I didn't know what to expect next. I am happy to say that buying from these guys was a wonderful experience from beginning to e More

by tgarrett33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen; Paul; Ryan, Rafael Messen
Dec 28, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations TGarrett33 on your new Honda CR-V! We truly appreciate your business and the great review to posted. Everyone you mentioned in your review is going to be very excited to know how great they made your experience with Norm Reeves Honda Superstore Cerritos. If there is anything else you need, please feel free to contact us or stop in. Thanks again, and visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 23, 2010

I have owned 7 Honda vehicles prior to buying the newest one which was a Honda Odyssey EX-L. I have always been pleased with Honda as a organization and as a manufacturer. I have bought this car and the p More

by Cajun59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and Lori Simons
Dec 23, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your Honda Odyssey EX-L! Thank you for sharing the great experience you had with Norm Reeves Honda Superstore Cerritos. We appreciate your loyalty to the brand as well as Norm Reeves. Tom and Lori will be thrilled to hear about this review. If there is anything you need please contact us or stop by. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 21, 2010

Chris has been really helpful on the get go. I first inquired via the internet. I sent a request for a quote for Honda Pilot EX-L with RES and I got a prompt response. Of all the 5 dealers I have inquir More

by MarlonRibunal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ramos
Dec 21, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you MarlonRibunal for such a great review. Congratulations on your Honda Pilot EX-L! We are proud to be your goto choice for a car dealership. Chris Ramos and the rest of are staff all value customer satisfaction and it seems they achieved it in this situation. If you or your wife ever need anything in the future, please contact us. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

Dec 23, 2010 -

MarlonRibunal responded

And also, I forgot to mention the awesome Finance Manager, Rich Dagostino, who did all the paperwork. He was able to provide all the information that we needed. Overall, it was a quick transaction. After few minutes in the finance department,I was out driving with a big smile on my face.

December 21, 2010

An extremely pleasant and painless experience. Kim and the rest of the staff were very friendly and helpful. We had already agreed to a price before coming to the dealership which made the overall purcha More

by pagal05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim Kelly
Dec 21, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your car purchase Pagal05! Thank you for your 5-Star review about our dealership and I am glad we made your experience a pleasant one. Kim Kelly and the rest of the staff will be pleased to see they could help you out and if there is anything else you need please contact us or stop in. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 18, 2010

I needed information on getting a new car and I'm a young driver so the whole experience in buying was new to me. Bill Lujan helped me with all my questions and helped me understand more about what I needed More

by kat343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lujan
Dec 21, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you Kat343! We appreciate your positive review and are glad we could assist you in your search. The first time you buy a car should be as easy and relaxing as the last time, and that's the experience we try to provide. Whenever your ready or if you need more information, please feel free to contact us or stop back in. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 16, 2010

FOR THE PAST TWELVE YEARS OR SO I HAVE ALWAYS PURCHASED MY CARS FROM NORM REEVES HONDA IN CERRITOS. IT IS THE FRIENDLY AND PROFESSIONAL SERVICE THAT I HAVE RECEIVED FROM SALES PERSON KAVEH TEHERANI THAT HA More

by Artirani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KAVEH TEHERANI
Dec 16, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you Artirani, We appreciate your business and loyalty of twelve years and hope to continue bringing you quality service for another twelve years. Kaveh Teherani will be thrilled to hear he is making such a positive impact on our customers. If there is anything you need, please contact us or stop in. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 16, 2010

I had a wonderful experience at norm reeves honda thanks to bill lujan. He answered all my questions and I didn't feel pressured. I was unable to make my purchase that day but did come back and bill helped More

by mrfernando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bill lujani
Dec 16, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your purchase Mr. Fernando! We are pleased to hear that you had a wonderful experience at our dealership. We are satisfied only when our customers are satisfied and it seems Bill Lujan made that possible. We would love to continue bringing you excellent service, so if there is anything else you need please contact us or stop in. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 14, 2010

Everyone I worked with was great! George had excellent knowledge of the cars and was very friendly and helpful. Let's just say I did not get the same service from other dealerships in the near vicinity. I More

by MaliaH58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Habib, CJ Fitzgerald, Frank Wong
Dec 14, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5.0 review and congratulations on your new car! I am happy to hear that George Habib was so helpful to you while you were visiting Norm Reeves Honda Superstore in Cerritos, CA. The effort we put forth from our hard work really pays off when we hear these type of reviews. Thanks again and also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 14, 2010

Me and my fiancee were very pleased with our experience with Norm Reeves Honda. It was the first of our long list of dealerships we plan to visit that Saturday thinking it would be a long and grueling day. More

by fernan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARC LEE/FRANK WONG
Dec 14, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations Fernan, to you and your fiancee on your new 2011 Honda Civic! We appreciate the positive feedback and I will let Marc Lee and Frank know how satisfied you were with their help. We love to here that we're on the right track pertaining to knowledge and service. If there is anything we can do for you, please, don't hesitate to contact us or stop in. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 13, 2010

Our car buying experience was very nice, they were not pushy. The car is just heaven sent, beautiful and we our really enjoying it. Norm Reeves Honda is a really great dealership, no games just nice and t More

by cynthiag1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Rodriguez Jr.
Dec 13, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you Cynthia, Your review was very generous. If you do send any friends or family our way you can rest assure we will provide them with the same level of service and professionalism we provided you. It's always good to know our customers are satisfied and want others to enjoy the same experience they received. Please, feel free to contact us if you need anything. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

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