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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,458 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,458 reviews

August 23, 2011

So far we have three cars of Honda we bought from Norm Reeves at Cerritos Auto Square. I would definitely recommend DANNY ATIENZA as a dealer, his customer service is great, his funny and good personalty More

by lingleng83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Atienza
Aug 24, 2011 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of the whole Norm Reeves Honda team, I would like to thank you for writing this great review and for being a loyal customer. We are dedicated to 100% customer satisfaction and we love hearing that Danny exceeded this standard of service. Thank you for choosing Norm Reeves Honda and we look forward to serving you in the future. Follow us on Twitter and Facebook to become eligible for our exclusive monthly specials. https://www.facebook.com/normreeveshonda http://twitter.com/#!/NormReevesHonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com http://www.normreeveshondacerritos.com

August 22, 2011

avery, dan and gary were great. avery and dan worked with us so we got a good deal. dan is such a nice man. very obliging(?). gary was fantastic at his job. he even made it fun. kathy r More

by cybild
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
avery, dan, gary
Aug 23, 2011 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you sharing your experience.We're glad that you found Dan, Avery, and Gary to be very helpful. Our team is always working to give our customers the best possible experience and we're pleased to hear that we reached this standard with you. Don't hesitate to contact us if you have any questions or concerns about your vehicle. Follow us on Twitter and Facebook to receive exclusive specials. https://www.facebook.com/normreeveshonda http://twitter.com/#!/NormReevesHonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com http://www.normreeveshondacerritos.com

August 22, 2011

I was a first time buyer before walking into Cerritos Norm Reeves Honda. I was very nervous because I've heard the horror stories of car salesmen ripping people off. But I have to say my experience at No More

by reinemc04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Richery
Aug 23, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your first new car purchase and thank you for writing this glowing review. We love hearing that we were able to change your outlook on the whole car buying process. Avery is a fantastic team member and will be happy to hear that you've mentioned his great customer service. Follow us on Twitter and Facebook as we have exclusive monthly specials. https://www.facebook.com/normreeveshonda http://twitter.com/#!/NormReevesHonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com http://www.normreeveshondacerritos.com

August 20, 2011

A buddy of mine purchased his car from Linda Ly a few years ago and he highly recommended her because she was a friendly, genuinue, knowledgable, respectful, and wasn't pushy just trying to make a sale. More

by philc8811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Linda Ly
Aug 22, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for sharing your positive feedback with us. Our team is dedicated to making our customers feel like family and it's exciting to hear that Linda played a big part in your great experience. We look forward to seeing you in the future and be sure to take advantage of our monthly specials by following us on Twitter and Facebook. https://www.facebook.com/normreeveshonda http://twitter.com/#!/NormReevesHonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com http://www.normreeveshondacerritos.com

August 19, 2011

We went to Honda to buy a car and it was rushed. We only had one day to find a car. Rafael was a very good salesman. He dealt with us and tried to work its way with the price. He was very patient and helpfu More

by phusk8r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen, Rafael Messen
Aug 19, 2011 -

Norm Reeves Honda Superstore Cerritos responded

We kindly appreciate you writing this review about our dealership. Rafael is a great team member and we are happy to hear that he made you feel like part of the Norm Reeves Honda family. Thanks again and we look forward to seeing you in the future. Be sure to check us out on Twitter and Facebook for exclusive savings. https://www.facebook.com/normreeveshonda http://twitter.com/#!/NormReevesHonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com http://www.normreeveshondacerritos.com

August 13, 2011

We purchased our 2011 Pilot from Tom and Lore Simons last Saturday (8/6) and my wife decided that she wanted the 2nd row seat covers (we have two small boys). I did some research on the eHonda store on Frida More

by pbshiroma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon and Fernando (Parts Department)
Aug 15, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thanks again for sharing another experience with us. It's great to hear that you've found value in several aspects of our dealership. We aim for our customers to be 100% satisfied with every visit and it appears that we've won your loyalty though providing this positive environment. Please feel free to contact us if you have any further questions about your vehicle. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com http://www.normreeveshondacerritos.com

August 07, 2011

We're SoCal Auto Club members and have bought from Tom and Lore Simons previously using the Auto Club buying program. Although we received comparable offers through the USAA dealer network, Tom and Lore w More

by pbshiroma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and Lore Simons
Aug 08, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you very much for sharing your experience with us. It's great to hear that you've found value in all aspects of our dealership and we appreciate your continued loyalty. We forward to seeing you next time you stop by! Be sure to check us out on Twitter and Facebook as we have exclusive specials for our followers. https://www.facebook.com/normreeveshonda http://twitter.com/#!/NormReevesHonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com http://www.normreeveshondacerritos.co

August 04, 2011

We just came from San Diego and happened to drop by in Norm Reeves Honda in Cerritos. We met Lito Bayas, the sales representative, and then Michael Choi, the finance manager, because of them we got our ne More

by lliangab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas and Michael Choi, Lito Bayas
Aug 04, 2011 -

Norm Reeves Honda Superstore Cerritos responded

We would like to thank you for sharing your experience. We love to hear that we've made such a great impression with a customer, especially considering that it was your first visit to our dealership. Feel free to contact us if you have any questions about your Honda Fit. Take advantage of our monthly specials by following us on Twitter and Facebook. https://www.facebook.com/normreeveshonda http://twitter.com/#!/NormReevesHonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com http://www.normreeveshondacerritos.com

August 04, 2011

my car was totaled and i was looking at all models. so i wanted to see the 2012 civic i came to the dealership, and was helped by Herb Ratcliff, i must say this was truly a refreashing and helpful sales rep More

by john3521
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
herb ratcliff
Aug 05, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for letting us know how we're doing. It's fantastic hearing that we're your dealership of choice for your new Civic. We loving having Herb on the team and we're glad that he provided you with excellent customer service. Follow us on Twitter and Facebook to receive exclusive specials. https://www.facebook.com/normreeveshonda http://twitter.com/#!/NormReevesHonda Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com http://www.normreeveshondacerritos.co

August 04, 2011

I went to this dealership for the first time to possibly buy a car. The salesman, Mazen, was so nice, helpful and so patient with me that I actually bought a honda accord. I had been to other dealership a More

by denise2730
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mazen
Aug 04, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Denise, thank you for letting us know how we're doing and we hope the you're enjoying your Accord. It's great hearing that we were the dealership to end your search for a car. We look forward to seeing you in the future. Don't forget to check us out on Facebook and Twitter for exclusive specials. https://www.facebook.com/normreeveshonda http://twitter.com/#!/NormReeves Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com http://www.normreeveshondacerritos.com

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