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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,701 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,701 reviews

December 12, 2012

Norm Reeves Honda could not have a better salesperson than Dan (Danny) Stonescu. He's friendly, courteous and can make you feel like a million bucks no matter what type of car you are looking to buy. I More

by Tanti
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Stonescu
Dec 13, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your experience with us! At Norm Reeves Honda, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 11, 2012

It was my first time purchasing a car and Sonny went above and beyond to make my experience extraordinary. I couldn't decide between the two cars I had in mind but Sonny gave me great suggestions and ac More

by xcindiee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wu
Dec 12, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your first car purchase! I am delighted to read that Sonny was able to assist you and that he showed you the outstanding customer service we are known for. I am sure you are continuing to enjoy your new vehicle; please don't hesitate to contact us if there is anything else we can do to help. Be sure to check us out on Twitter and Facebook to gain access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 11, 2012

I came To Norm Reeves Honda in Cerritos to browse before making my final decision on what car I wanted. I met the salesperson Lito Bayas who showed me the all new 2013 Accord. I fell in love with the car in More

by Samantha562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Dec 12, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this great review and assign our dealership a perfect score. Congratulations on your 2013 Accord; it really is a wonderful choice. Lito is a valued member of our team and will be pleased to hear that you had such a noteworthy experience. Before your next servicing appointment, find our exclusive specials on Twitter and Facebook. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 10, 2012

I want to thank Darrell Pork for answering all my questions that I had. He was very patient and he is not pushy at all. If your looking for a new or used car please ask for Darrell Pork. Also Ryan he More

by Vdede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 10, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Your fantastic review was quite a refreshing read! Congratulations on your new Honda; I am sure you are continuing to enjoy it. I am happy that our staff provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Norm Reeves Honda. Before your next servicing appointment, please find us on Facebook and Twitter. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 09, 2012

What a great accomplishment for our family to be qualified and be able to get a new Honda, Yeah! From the first moment Samuel(my son)and I Lili parked our vehicle to the minute Mr. Rafael Messen ha More

by lili1592
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Rafael Messen, Rafael Messen
Dec 10, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Lili, thank you so much for this great review and star rating! I am pleased to hear that we were able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Norm Reeves Honda is all about. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 08, 2012

Our salesperson Jerry Gonzalez is truly easy to work with and he very knowledgeable about the Honda Vehicles. We purchased a 2012 and got a "Great Deal" along with Awesome Financing!!! This is our second H More

by mmhiebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 10, 2012 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of Norm Reeves Honda, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Jerry is a valued member of our team and it’s a delight to know that he has helped to proudly represent our dealership throughout your Honda purchases. Before your next servicing appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 07, 2012

I went into the dealership with my Aunt on 12/06/2012 and leased a 2012 Civic LX. Jojo was able to answer every question we had and gave us different sinerios as far as payments go. He was very sincere and More

by roxannevisser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Roxanne, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 07, 2012

Me and my husband went to Norm Reeves in Cerritos just to look around and have an idea regarding buying a used car. Jojo Bayas helped us and he answered all the questions we have regarding financing, leasing More

by edyboy311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
Dec 10, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us! I am happy to hear that JoJo was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 06, 2012

2 great experiences so far at Norm Reeves in Cerritos. My dad and I have both worked with Herb and it's been nothing but great. We purchased 2 vehicles at good prices and received quick, thorough and well in More

by ReillyHerrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your experiences with our dealership. Herb is a star player on the Norm Reeves Honda team and it's encouraging to know that he provided you and your dad with outstanding customer service. It's wonderful to hear that we will be seeing you again; we look forward to our next interaction with you. Follow us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 05, 2012

I would like to say thank you to Ben for making my first car buying experience a great one. Not only was he extremely kind and knowledgeable, but patient as well. He took the time explaining all of the diff More

by sarabriseno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your first car buying experience! You've made a fine decision by going with the Civic. We want each of our customers to feel appreciated and pleased when they drive off our lot and I'm very glad Ben was able to impress you. Before your next servicing visit, check us out on Twitter and Facebook. We offer exclusive specials to our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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