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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,759 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,759 reviews

March 29, 2013

I just wanted to take a minute to let you know that one of team leader Jorge Cordon did a champion job for me. He helped me to sort out of an issue of billings and more explanations. I don't hesitate to co More

by tuncegrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Jorge Cordon
Mar 29, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Jorge will be delighted to hear that he was able to impress you during your visit at Norm Reeves Honda. It's great to hear that you found him to be so helpful when answering your questions. I hope we've earned your repeat business; we'd love to continue impressing you during future visits. Please find us on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 29, 2013

I wanted to give a BIG ZERO star but 1 is the lowest.This is worst Honda dealer store you can ever come into.The salesman I dealt with was Sam Alfhadini. The worst salesman ever.He was so rude during the con More

by chiranjeevibhandaru
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Sam Alfhadini
March 29, 2013

We had such a great car buying experience. He took his time and we never felt rushed or pushed to make a quick decision. We typically do our car shopping online but this experience has really changed our More

by Angib27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio De La Cruz
Mar 29, 2013 -

Norm Reeves Honda Superstore Cerritos responded

It's wonderful to know that your experience at our dealership has offered you a fresh perspective on car shopping! Our staff works hard to provide outstanding customer service while maintaining a hassle-free environment; I'm happy to hear that Sergio was able to exceed your expectations. Please find us on Twitter and Facebook to gain access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 26, 2013

I am a first time buyer who had spent all day looking for a car in which i can travel to & from work. My final place to look was at the honda superstore. I was so glad to be helped as soon as I exited the More

by nicvia24
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Mar 26, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new car! I'm happy to hear that you found Nate to be so helpful during your visit. Hopefully we have earned your repeat business; we'd love to work with you again in the future! Feel free to call or stop in if there is anything else we can do to help. Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 25, 2013

This is my second purchase from Norm Reeves Honda. Both times Jose Magana helped us. He is great. He was patient with us and very knowledgeable. I would definitely be going back and anyone looking for a ca More

by Rgivens1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 26, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your second purchase from Norm Reeves Honda! It's great to hear that Jose has been able to impress you during your visits to our dealership. Thank you for sharing this great feedback and spreading the word about us. Be sure to visit us on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 21, 2013

Norm Reeves was the only dealership I visited that offered good customer service. Jose Bolivar was a great help during the purchase of my Accord More

by Mr.Rod
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Bolivar
Mar 22, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Accord! I am happy to hear that Jose was able to exceed your expectations and provide you with a fresh perspective on the car shopping experience. We look forward to impressing you during future visits. Please find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 20, 2013

After a horrible experience with another dealership, i was referred to this dealership by one of my friend and was introduced to Mr. Danny Atienza, he was very accomodating and easy to talk to, i felt lik More

by ghostriderz85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Danny will be happy to hear that you were so impressed during your visits! We work hard to deliver 100% customer satisfaction and it's wonderful to know that our team was able to offer you a fresh perspective on the car shopping experience. If you haven't already done so, visit us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 20, 2013

Kyle was extremely polite, friendly and helpful. I had a list of questions and he answered each one. He made me feel very comfortable with the process of purchasing a vehicle. I will admit I went to a cou More

by gailp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Crowley
Mar 21, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback! I am happy to hear that Kyle was able to make you feel welcome during your visit. We work hard to maintain a hassle-free and knowledgeable environment; it's encouraging to know that we've earned your recommendations. Please visit us on Twitter and Facebook to access our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 19, 2013

Rafael Messen made my car shopping experience memorable for myself and my son. He made me feel important and that everything he was selling was about me. I am glad that I visited this honda dealership. More

by marthamendoza423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen
Mar 19, 2013 -

Norm Reeves Honda Superstore Cerritos responded

We're also glad you chose to visit Norm Reeves Honda! Rafael is an important member of our dealership and it's wonderful to hear that he was able to provide you and your son with a memorable experience. We look forward to impressing you further during your next servicing appointment; be sure to find us on Twitter and Facebook to take advantage of our exciting specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 19, 2013

I just want to thank the dealership and Damon Pinkard for the great service. I just love my new civic. It is great on gas. I Casey Touchstone will recommend you guys to my friends and family... More

by Caseyallen123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Pinkard
Mar 19, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Casey, Congratulations on your new Civic! I'm happy to hear that you are loving it and enjoying the fantastic gas mileage. At Norm Reeves Honda, our top priority is 100% customer satisfaction and it's great that Damon was able to impress you. Please visit us on Twitter and Facebook to enter our contests and gain access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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