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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
9,886 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,886 reviews

February 04, 2025

Courteous and know what they are doing. Keep up the great service. Thank you Juli More

by chezaban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Canales -excellent
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Feb 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're happy that your service visit for your Honda was up to your expectations! We will let Julie know about your satisfaction. Thanks so much, and feel free to schedule your next visit online!

February 04, 2025

Great customer service and location. Much appreciated taking care of my car and my car service needs. More

by acguardado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Canales
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Feb 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you! Thanks for bringing your car in for service. We hope to partner with you for many miles and years to come. See you next time!

February 04, 2025

Muy bien todo limpio y sus vendedores . muy tamales. Tienen buen trato y muchos carros a escoger More

by catalanchristhoper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hossain Ahmed
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

¡Felicidades por tu Honda nuevo para ti, Christopher! Nos alegra saber que disfrutaste la experiencia. Por favor, cuéntanos qué podemos hacer para brindarte una experiencia de cinco estrellas en tu próxima visita. ¡Gracias!

February 04, 2025

My first time at your service department. Experience was ok. I have 2 Hondas. I asked my advisor about when I would need to bring in the new prologue as I wasn’t sure what regulars services a More

by Honda Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barr
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Feb 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're concerned that you did not receive the information about your Honda Prologue that you needed. To get your questions answered regarding EV service, please contact our dealership. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

February 04, 2025

Always nice and friendly. They complete all services needed and my truck runs great! I have confidence that they did all the work that was necessary and required! More

by Marlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're glad that your truck always receives the service it needs from our service team, Marlene! This type of feedback makes us confident that we're providing the right kind of service to our customers. Thanks so much, and remember that we also have Express Service if you're in a rush!

February 04, 2025

No xx dealership, Michael worked with me over the phone and was very helpful and friendly. More

by ssachnoff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian in finance
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Feb 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you the best of luck with your like-new Honda! It's great to read that you received the same high level of service from Michael that we strive to provide in person. Thanks so much, and please let us know when you're ready for your first service appointment!

February 04, 2025

The dealers was able to schedule a visit on the same day and took care rear brakes in 2 hours. Great service all around from beginning to end. More

by Gerald Ramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That's awesome to read, Gerald! What a relief that your brakes could be fixed to keep you safe on the road. All in one day--we're happy. Thanks for sharing, and we'll be here when you need us again!

February 03, 2025

Susanna is a gem! 2nd time purchasing from Norm Reeves with Susanna. She is quick, thorough, and knowledgeable. More

by christelcoral
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Welcome back to our dealership, Christel! Congratulations on your second Honda from us. It sounds like Susanna pulled out all the stops when it came to helping you. Thanks so much for giving us your business! If you're interested in accessories, please contact our parts department.

February 03, 2025

The staff was helpful and informative, the process had zero friction. The vehicle I had in mind was in stock I’m grateful for the entire experience! More

by tnjones4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Nouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thearon Armstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avery Richey
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Feb 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! We're so pleased that the experience was smooth and productive. Thanks so much, and we hope to see you at your first service appointment!

February 02, 2025

Susana Yim helped to find and buy CR-V Hybrid Sport-L for a great price with matching color and option. I recommend her with confidence. More

by Doodledac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda CR-V Hybrid! We're interested to hear how you're enjoying the hybrid features and efficiency. We're happy that Susanna could help you out. Thanks so much, and we welcome your questions!

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