Norm Reeves Honda Superstore Cerritos

I'll make this review as fast as I can just how I walked in and got my brand new 2014 Honda Civic. Walked right into Norm Reeves looking for a new car. I let Ray know that I was not here to waste hi walked in and got my brand new 2014 Honda Civic. Walked right into Norm Reeves looking for a new car. I let Ray know that I was not here to waste his time and I wanted to go straight into business and talking numbers before test driving the Civic. He got me an excellent deal! Test drove the car, drove it 1 mile and decided "This one is it!" I am extremely satisfied with my new car. She runs like a champ and is beautiful! I highly reccommend this auto dealership! Fast, friendly, and very helpful. More

How friendly the entire stall was during my new car Purchase with Honda. I was very pleased with my overall experience..... <3 Luckylady2all<3 Ed Mahdavi is truly the best salesman that Honda has, h Purchase with Honda. I was very pleased with my overall experience..... <3 Luckylady2all<3 Ed Mahdavi is truly the best salesman that Honda has, he needs a raise for helping over 22 of my friends get very good cars... Thanks Ed.... XoXo More

I haven't had to buy a car in 11 years, bought 6 previously, the last two being Honda's, and every time it was very overwhelming, with a lot of sales pressure, a lot of hassle, and VERY time consum previously, the last two being Honda's, and every time it was very overwhelming, with a lot of sales pressure, a lot of hassle, and VERY time consuming to purchase a vehicle. I was in no way excited to go through such a process for another car. But I am a single Mom now, and needed a new car, and with my newborn, did not have a lot of time to go through such a process. That was NOT the case this time. I met SUSANNA YIM, Internet Sales Consultant at Norm Reeves Honda. She was kind and diligent from the moment I met her. She followed through at every turn. She was kind, sweet, and easy to talk to, like I already knew her. I had chosen a car I wanted on their website, and couldn't get into the dealer for a few days, but she followed through, without being pushy, as if she was saving the car I wanted just for ME. I finally made it to the dealer, and she was there, prepped and ready to go. Explained all the benefits of my car, showed me how to use all them, and made me feel like a QUEEN getting the car. She went above and beyond in my opinion, as she made sure I was comfortable and informed of everything along the way. I have to say, SUSANNA YIM made my car buying experience feel so comfortable and ease. She was very patient with ALL my questions and had an answer for everything, which tells me she was very knowledgeable about the product she was selling me. She is a "Gold Master" at her job, as she rightfully deserves! I was in and out In a couple hours, NOT all day, like it normally takes, such a "breathe of fresh air!" I would and will recommend SUSANNA YIM to anyone I know who wants to buy a vehicle. She was amazing and compassionate , and accommodating, all the way through, from the moment I sent an email to her to the moment she brought me my car. And, afterwards she has contacted me a couple times, to make sure I was still satisfied, and she was there for any questions I may have, and again, I did, and again, she was very helpful and knowledgeable. I have to say, I couldn't have asked for a better car buying experience in 7 car purchases now...THANK YOU SUSANNA YIM! Not for only doing your job well, but you obviously like your job to do such amazing work with your customers. I will NOT forget you...as Ill need another car again, and YOU will be who I will be going to...Thank you, Thank you, Thank you!!! Victoria...a VERY satisfied customer of Norm Reeves Honda in Cerritos because of such an amazing Sales Person SUSANNA YIM! :) In addition, Kevin Harris, Finance Manager, he was wonderful too. I cannot express how comfortable he made me feel with such a huge financial transaction. It is at time a bit overwhelming. He is just a person, like me, and treated me the same. He was awesome at providing all my documents in such a thorough way. He had me at ease and smiling the whole time. Its a stressful time, buying a car, and I never for a moment felt stressed. He was patient, diligent and thorough and he's your guy when singing all those documents. He is an asset to Norm Reeves Honda in Cerritos, and I am so happy they brought him aboard. I have not met another financial person so kind and genuine as him. I cannot say enough how great Norm Reeves Honda in Cerritos is! They have great talented employee's and I will recommend them to everyone I can. Thank you again for my new Honda...im so happy and I love it! Victoria...ag More

Ted Suh was the most honest, straightforward, and transparent sales manager that I have ever come across. He was professional and very helpful with all our questions. I was so pleased to talk with transparent sales manager that I have ever come across. He was professional and very helpful with all our questions. I was so pleased to talk with him and eventually to receive exactly what I was asking for. I am very impressed and happy with my experience at Norm Reeves Honda Cerritos. I would definitely recommend people to Norm Reeves Honda Cerritos and Ted Suh. More

Tremendous experience at this dealership. Only good things to say about sam Sultan. This dealership has the friendliest staff by far and will be very honest and upfront with you. I went in to get a Hon things to say about sam Sultan. This dealership has the friendliest staff by far and will be very honest and upfront with you. I went in to get a Honda accord sport 2014 and talked to Sam Sultan. I was able to walk away with a wonderful new car and a wonderful price. He will do everything he can for you and more! I ended up buying the car shortly after my first meeting with him and I am very happy with the car. He showed my parents and I EXCEPTIONAL SERVICE in every way possible. The financing and sales process was very easy with no hassle or unexpected surprises. Everything was straight-forward. A definite A++ for Sam Sultan, if you are looking to buy a Honda, he is your guy! I highly recommend coming here to buy your next new car and I highly recommend you buy Honda. :) More

My experience at this dealership was a positive one. Hossain Ahmed is excellent. He is a very knowledgable. Respectful and caring person. Made the car buying experience a pleasant one. Will definitely Hossain Ahmed is excellent. He is a very knowledgable. Respectful and caring person. Made the car buying experience a pleasant one. Will definitely be back for my sons cars! More

I gave Ty five stars for all of his help. he was very friendly and patient took the time to show us lots of cars without making us feel rushed. I have been to other dealers and their customer service was friendly and patient took the time to show us lots of cars without making us feel rushed. I have been to other dealers and their customer service was not half as friendly as Norm Reeves! I would definitely recommend anyone with bad credit to come here and check it out I am sure that Ty can help you drive off the lot in a new car! Ty made this process very easy and didn't waste our time like other dealers. More

I went to Norm Reeves Honda to look for a new car. After walking around with my wife for an hour, no one came to help us, until Sam came up to us and ask so nicely "May I help you guys with something?" He s walking around with my wife for an hour, no one came to help us, until Sam came up to us and ask so nicely "May I help you guys with something?" He showed us various cars and helped us find the perfect car for our budget. He made buying a car easy and fast. Thanks Sam! More

I gave Mr. Eddie Arteaga a 5 star rating because not only was he able to help my father get a brand new 2014 honda accord sport (my father has a history of bad credit and a bankruptcy on his record) but he h was he able to help my father get a brand new 2014 honda accord sport (my father has a history of bad credit and a bankruptcy on his record) but he helped me get a brand new 2014 honda accord ls with 0 down with no credit history and only a few numbers off what I wanted to pay monthly. He is a young guy and can help anyone out in any situation. More

After shopping around for a car for about a week, my coworker insisted that I go see Moses Rojas at Norm Reeves Honda. I am so glad that I listened to her. Moses has to be the best sales person I have coworker insisted that I go see Moses Rojas at Norm Reeves Honda. I am so glad that I listened to her. Moses has to be the best sales person I have ever dealt with ( this being the 4th car i've purchased). He took me right in, showed my different options and we got straight to business. Talk about excellent customer service!!!! He wasn't your typical sales person that went on and on trying to sell you on the car. Moses asked me exactly what I wanted and thats exactly what he put me in. I couldnt be happier with my 2014 Honda Accord sport. Go see Moses Rojas!!!! More