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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,117 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,117 reviews

August 15, 2014

Kim Kelly Lujan provided us with excellent customer service. She was friendly and attentive to our requests. She went above and beyond to provide us with the exact c More

by Ssnooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lugan
Aug 18, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this excellent review! Kim is an asset to the Norm Reeves Honda team and will be thrilled to read about your positive experience. I hope you are enjoying your new car! If there is anything else we can do for you, don't hesitate to come back and see us. Thanks again, Vince Marquez General Manager 562-405-3755 vmarquez@normreeves.com

August 15, 2014

Great Service!! I bought a new 2014 Honda Civic and was helped by one of the Honda salesman Jorge Ruiz. He was able to find the right type of car color I wanted black More

by Ih3artYuk1e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruiz
Aug 18, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this excellent feedback, and congratulations in your new Civic! We hope you are loving it so far! Our top priority is making sure that our customers feel completely at ease throughout their visit. I am glad that Jorge showed you his commitment to this goal and found you the perfect new Honda to suit your needs. We hope to see you back for anything you need in the future! Thanks again, Vince Marquez General Manager 562-405-3755 vmarquez@normreeves.com

August 15, 2014

Sonny Wu is the one to see for the best deal and service! I have just leased my 4th Accord from Norm Reeves Honda and every time, it's through Sonny Wu. Sonny is the one to see when you want the best deal an More

by Danchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wu
Aug 18, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words, as well as your continued trust in our business! It is customers like yourself that help us continue to deliver on our promise of excellent selection and service. Sonny will be happy to read this great feedback. We hope you are enjoying your new Accord, and we hope to see you back when your lease ends! If you have not already, please be sure to connect with us on Facebook and Twitter. Sincerely, Vince Marquez General Manager 562-405-3755 vmarquez@normreeves.com

August 13, 2014

Spectacular service Jerry was very helpful and kind. this dealer extended their hand to me when no other dealer would. Great prices, great employees, great cars! when More

by 562jose1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 14, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Jose, We appreciate you taking the time to share this feedback! Jerry is an asset to our team, and I am happy to hear that he showed you our commitment to providing quality customer service. If you need anything else, we hope you will come back and see us! Best, Vince Marquez General Manager 562-405-3755 vmarquez@normreeves.com

August 12, 2014

thank you for all your time! I went to norm reeves with my dad to get a new car and there we met with tom simons. He gave us all his time even when its time for them to go. Tom si More

by michael_garvida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tom simons
Aug 14, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Michael, I am happy to hear that Tom was professional and accommodating throughout your purchase. Thank you for sharing these kind words about your visit! I hope you are enjoying your new car and look forward to helping you with any of your future automotive needs. In the meantime, be sure to connect with us on Facebook and Twitter! Best, Vince Marquez General Manager 562-405-3755 vmarquez@normreeves.com

August 12, 2014

Home Sweet Home Bought 2 previous cars from here and this is MY home. Jorge provided top notch follow through and customer service. VERY SATISFIED. Definitely got a g More

by atreyes429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruiz
Aug 14, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to leave this excellent feedback! Thank you for your continued trust in our business! Our number one goal is to ensure that our customers are completely satisfied throughout their entire purchase, as well as after. I am glad that Jorge showed you his commitment to customer service. We hope to work with you again in the future! Thanks again, Vince Marquez General Manager 562-405-3755 vmarquez@normreeves.com

August 12, 2014

Diego Cruz is the best!!! Nicest dude ever!!! Hooks it up. Super friendly! Go to him of you need anything, you'll love him! Swear (: More

by Keenamarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
Aug 14, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the recommendation! Diego is a great member of our team and will be happy to read this excellent feedback. We hope you will trust us again in the future for any of you automotive needs! Best, Vince Marquez General Manager 562-405-3755 vmarquez@normreeves.com

August 11, 2014

Mario and Vince @Norm Reeves Went to Norm Reeves for another Honda. I worked with Vince and Mario who were both patient, kind and not at all the pushy salesmen I was expecting. More

by mmarcuse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on another great Honda purchase! Thank you for taking the time to leave this feedback. Our top priority is making sure our customers leave our dealership confident that they made the right decision. It is rewarding to know that you had a positive visit and found the perfect car to suit your needs and budget. Please come back for anything you need in the future! Sincerely, Vince Marquez General Manager 562-405-3755 vmarquez@normreeves.com

August 09, 2014

DAN is the MAN!!!?????? When we went to Norm Reeves on 08/02/2014,we were unsure if we're going to keep the Honda Civic that we leased or are we getting a new car?I guess it More

by MLA 27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Wow, Thank you so much for this amazing review! We truly appreciate you taking the time to share these kind words about your purchase with Danny. He is an asset to our team, and it is rewarding to hear that he showed you his commitment to providing quality customer service. I hope you are enjoying your new car! If there is anything else we can help with, please don't hesitate to reach out. We hope to see you again for anything you need! Best, Vince Marquez General Manager 562-405-3755 vmarquez@normreeves.com

August 09, 2014

Patience and Calmness of Tuy Triue We appreciate Ty's calmness and patiently assisted us in finding the right car for us. Though had to wait long to speak to financier and was quoted i More

by EFrancisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 14, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback. I am pleased to hear that Ty was accommodating during your visit and helped your purchase go smoothly. I apologize for any problems you had during the purchase process. If you have any other comments, please feel free to reach out to me. We hope you are enjoying you new car, and we look forward to seeing you again for anything you need! Sincerely, Vince Marquez General Manager 562-405-3755 vmarquez@normreeves.com

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