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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,505 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,505 reviews

June 01, 2013

We were looking to either lease an Accord or Camry, but the no frills financing and great customer service is what made us choose this dealership. Prices are attractive and Jamie was most pleasant to deal More

by stellayoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Ceniseros
Jun 03, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this great feedback! Congratulations on your new Accord; you've made an excellent choice in vehicle. Jamie is a valued member of our team and I'm delighted to hear that she provided you with such outstanding customer service. We are looking forward to seeing you for your next servicing appointment. Before you come in, check us out on Twitter and Facebook for our exclusive coupons. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 01, 2013

James ceniceros is a great salesman who is very patient and very outgoing. He answered all of our questions and went out of his way to show us a lot of vehicles since we r not sure of what we want yet. We More

by plumber81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
james ceniceros
Jun 03, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this great review! It's great to hear that you have had a pleasant experience with our dealership so far and we look forward to helping you find the perfect vehicle to suit your needs. We greatly appreciate you spreading the word about James and Norm Reeves Honda and look forward to working with you in the future! Check us out on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 29, 2013

I recently purchased a vehicle from your location and Kyle Crowley worked with me. His professionalism was far above what I expected. He was friendly, helpful and extremely courteous. He made me feel More

by emilylove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Norm Reeves Honda; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 29, 2013

Damon was very helpful in showing me the cars of what I was looking for and wanting. I didn't buy a car at the dealership but I continued my search. Not because I was dissatisfied or unhappy I'm just the t More

by susansalcedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diallo Damon Pinkard
May 30, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your experience with us! At Norm Reeves Honda, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 28, 2013

A very pleasant buying experience. Lito made me feel like he was really in my corner and I left feeling like I got a great deal. I will definitely go back to Norm Reeves Honda for my future car purchases! More

by LindaMason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
May 28, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive response! Lito is a valuable part of our team, and we're happy that he was able to provide you with a great experience and great value. We look forward to seeing you again for any future automotive needs, and invite you to keep up with us on Facebook and Twitter also. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 28, 2013

I loved the customer service and the tremendous amount of help this dealership provided me with. Jorge Ruiz was very kind and very efficient with providing me with what I needed. He proved to me that Norm Re More

by Dulce31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruiz, Jorge Ruiz
May 29, 2013 -

Norm Reeves Honda Superstore Cerritos responded

We would like to express our sincerest gratitude for this valuable feedback. We are happy to know that the service Jorge and Dan provided you surpassed that of our competitors. We appreciate your recommendation and hope to see you back soon! Be sure to look us up on Facebook and Twitter for exclusive offers and updates. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 27, 2013

I recently visited Norm Reeves while in the market for a new vehicle and couldn't be happier. I recommend anyone visiting the dealership to ask for Jose Boivar. He was very helpful and willing to go the ex More

by Cordova03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Bolivar
May 28, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your review, and congratulations on your new CRV! Our goal is to provide every one of our guests with a positive car-shopping experience, and I'm glad that Jose was able to go the extra mile to provide that to you. Please come visit us again, and also check us out on Facebook and Twitter to keep up with exclusive offers and events. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 26, 2013

I had a great experience in purchasing my new car. Roberto was efficient and professional throughout the whole process I test drove several cars until i found the right one for me. He was very patient More

by jmartin08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 28, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave us this review! Roberto and the rest of our team strive to provide the highest quality of customer service, and I'm so glad that we were able to help you throughout the car-buying process. Please come see us again in the future, and be sure to keep up with us online by following us on Facebook and Twitter as well. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 22, 2013

Sonny Wu was experienced, knowledgeable, helpful, and friendly. He provided great service. Recently he helped us get the new 2013 Honda Accord. Three years ago he helped us get the new 2010 Honda Accord. More

by newaccord2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wu
May 22, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us and congratulations on your new Honda Accord! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Sonny is an asset to Norm Reeves Honda and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 19, 2013

Today was a Great Day, I took my 2010 honda civic to the dealership to get service and i ended up trading my civic for a 2011 Honda Pilot. Jerry Gonzalez and Kevin Hernandez was very helpful and great to wo More

by sandybrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 21, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent review! It is great to know that Jerry and Kevin were able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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