Norm Reeves Honda Superstore Cerritos

One of the good things I encountered in this dealership was that I think that they are honest with the customers which is very important for me. One other thing about them is that their price was very bett was that I think that they are honest with the customers which is very important for me. One other thing about them is that their price was very better than other dealerships. One thing that I am not satisfied with that is about money issues. I honestly told them that I need only 2 days time in order to transfer money form other account to the account I wanted to give them check, but they forced me to do it at that time by some difficulties for me. More

Chris was very helpful, friendly, and patient. When I took the car home I noticed the next day that there were swirl marks from the wax and some smudges on the inside door panels. So I went back to the d took the car home I noticed the next day that there were swirl marks from the wax and some smudges on the inside door panels. So I went back to the dealership and talk to Chris about it and he took care of it right away. I found out that he re-waxed the car and cleaned all the smudges away. He did not have the cleaning guys do it. He did it himself which I think is really awesome. That's how helpful and caring these people are. Rich was really helpful and fun to talk to. After we did all the paperwork for the financing of the car, the next day I had to redo all the paperwork to switch my co-signers. Even though he was really busy that day he redid all the paperwork and did it with a smile. IF that is not quality customer service, I don't know what is. They really are a great dealership. They will always try to get you the best deal that they can. More

All I can say is Awesome! Ramzi is a very helpful and knowledgable guy. He knew exactly what I needed and helped me all the way. 5 stars for the whole experiance and the entire team at NRH in Cerritos. I knowledgable guy. He knew exactly what I needed and helped me all the way. 5 stars for the whole experiance and the entire team at NRH in Cerritos. I will totally reccomend anybody I talk to that is interested in buy a car. More

Very professional, courteous, and efficient. Everything was explained so that it was understandable. I appreciated the process being handled efficiently and expeditiously so that my time was not wasted. was explained so that it was understandable. I appreciated the process being handled efficiently and expeditiously so that my time was not wasted. This was my 6th Honda purchased from this dealership. More

Very friendly and professional attitude and service provided. I will recomend everyone to go to this dealer for service. It is refreshing that customer service still come first. I look forward to doing provided. I will recomend everyone to go to this dealer for service. It is refreshing that customer service still come first. I look forward to doing business and getting my Honda serviced here in the future. Thanks so much! More

The personnel, both sales and finance, were friendly and knowledgeable, but not pushy. Our questions were answered satisfactorily, and the sales person made an effort to get us a good interest rate. He als knowledgeable, but not pushy. Our questions were answered satisfactorily, and the sales person made an effort to get us a good interest rate. He also made an effort to find a car that pleased us. More

We have bought four cars to date from Norm Reeves and have never been happier. we always work through Kaveh and he gets us a great deal and we are able to leave fast thanks to Ryan. Kaveh asks us what have never been happier. we always work through Kaveh and he gets us a great deal and we are able to leave fast thanks to Ryan. Kaveh asks us what we want in and looks for something to serve our needs. great place, great customer service. More

Brian was very friendly and seemed knowledgeable about the vehicle I asked for. I really don't like when sales people try to push you to buy something and he was very good at not doing this. I defenit the vehicle I asked for. I really don't like when sales people try to push you to buy something and he was very good at not doing this. I defenitely recomend this dealer and especially Mr. Chen. More

This dealer is great in my opinion. I just bought a 08 Honda CR-V there yesterday. The sale prerentative, Tony Dimarzo, who severed me is very professional, friendly, straightforward and helpful. The Honda CR-V there yesterday. The sale prerentative, Tony Dimarzo, who severed me is very professional, friendly, straightforward and helpful. The price is good and there are no extra charges on top of the internet price and tax, 'cause I met these problems before in other dealerships. More

We were very impressed how fast we came in and out in buying our car. Ramsey was very nice to follow up with us after we decided to pre-qualify over the internet.He was very helpful..Rich (in finance) wa buying our car. Ramsey was very nice to follow up with us after we decided to pre-qualify over the internet.He was very helpful..Rich (in finance) was very nice as well. We drove away our new car very happy and satisfied with Norm Reeves Honda..Even after few days they would still call us and ask us how we are doing with our new car. We would recommend this dealer to anybody we know...JOB well done!!! More