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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,492 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,492 reviews

August 02, 2013

Very great customer service and helped me get the car i wanted. Beat most sales rep deals and cared more about the customer instead of the money. More

by bunske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on your new vehicle purchase! Our staff is pleased to hear that you had such a positive experience with them. We strive to make the car buying process simple and easy, so it is great to hear that we've succeeded with another customer. Make sure to give us a call if we can help you with anything else. We hope to see you soon! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@noTrmreeves.com

July 31, 2013

Competitive prices. Informative sales persons. Helpful. Professional. Options given. I would recommend Norm Reeves for a friendly no-frills car buying experience if your bottom line is price. More

by msekiguc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 02, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this great feedback! At Norm Reeves Honda, we work hard to ensure that our guests leave our lot 100% satisfied. It's great to know that you would recommend us to your family and friends; we hope to see you again in the future! Check us out on Facebook and Twitter! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 31, 2013

I love how quick and explanative the sales rep was. He was friendly and most of all he worked with what we can afford. Keep up the good work. More

by Mperucho90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas , Lito Bayas
Aug 02, 2013 -

Norm Reeves Honda Superstore Cerritos responded

We greatly appreciate your kind words and wonderful star rating! Thank you for sharing this helpful feedback with us; I'm delighted to know that our sales staff was able to impress you. We hope to work with you again in the future! Check us out on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@noTrmreeves.com

July 31, 2013

So yesterday I went to look at some cars not ever imaging I would leave the lot with a new 2013 Honda Civic. But I did thanks to a salesmen named Eddie Arteaga. This guy is truly awesome. He's not your typic More

by LeannSoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Civic! You've made an excellent choice in vehicle and I hope you are continuing to enjoy your new purchase. Eddie is a valued member of our staff and he'll be pleased to know he was able to impress you. Be sure to check out our exclusive specials on Twitter and Facebook! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@noTrmreeves.com

July 30, 2013

I purchased a new Honda Accord, it was great. Roberto helped me out, with no sale pressure. He was friendly and made us comfortable. I already knew what i wanted and in finance I didn't take long which More

by rarreola3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Roberto
Jul 30, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your experience with us! At Norm Reeves Honda, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations and help you find the perfect Accord. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 29, 2013

I am more than happy with my car shopping experience at Norm Reeves Honda! Since the moment I walked in the dealer, Sonny my consultant made me feel welcomed. He was very friendly, definitely a helpful Hon More

by miss_grrr_ace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wu, Sonny Wu
Jul 29, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. I hope you're continuing to enjoy your new Civic. Sonny will be very happy to read your review. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 29, 2013

My experience with this dealership was great thanks to Kendra Black's help. I requested information and Kendra called me right away and was very informative. I set up an appointment and was completely sat More

by caligirl123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for spreading the word about our dealership! Kendra is a valued member of our team and she'll be delighted to learn that she was able to earn your loyal business and your recommendations. We look forward to working with you, your friends, and your family in the future. Remember to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 28, 2013

My girlfriend and I had been looking to purchase either a new or newer honda for her the past few months, and had exhausted so many different options: internet, classifieds ads, Orange and San Diego County d More

by John1082
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Norm Reeves Honda, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 25, 2013

Nader was great to work with! Honest and respectful. We shopped the price and he had the best price and attitude. I will definitely recommend Norm Reeves and Nader to all my family and friends!! More

by Acruz0987654321
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 29, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Nader and Norm Reeves Honda; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 23, 2013

Customer Service is terrific!! The sales people that worked with me were just awesome. Ed Mora and Ramzi were/are so very professional and helped me get into a NEW Honda Fit. Courteous, and friendly. More

by issie91059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter-finance manager, Eduardo Mora
Jul 24, 2013 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your second experience with Norm Reeves Honda. Congratulations on your Fit! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Ed and Ramzi were able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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