Norm Reeves Honda Superstore Cerritos

This is my second vehicle purchase from Norm Reeves Honda and I plan on coming back for my future Honda's. I went through the internet sales department for my 2008 Honda Accord back in June of 2008 and I wen and I plan on coming back for my future Honda's. I went through the internet sales department for my 2008 Honda Accord back in June of 2008 and I went through the internet department again for my 2011 Honda Civic. I personally like to go through the internet to get price quotes so I come in with a great price with little or no negotiations. I arrived at the dealership and asked for Jose, as instructed to do so by my internet price quote. We looked around the lot because I wasn't sure between the Civic EX, EX-L, and the optional navagation. Jose was very helpful and gave me a tour of every trim level and even let me try the navagation system on a used Civic. I ended up purchasing the 2011 Civic EX-L without navi because they had no new models with the navi system. That was a bit of a downer at first until I realized that I just saved 2k. I asked to test drive a black Civic EX-L, which they didn't have in their lot, so Jose worked extremely hard to track down the exact model at their warehouse. Jose isn't the typical sales because he didn't push me to buy the car. He let me test drive the vehicle without any annoying sales pitches and was very patient while I contemplated. The car purchase took about 4 hours which is great in my opinion (my parent's have had car purchases that took multiple days)! It would have taken 2 hours but I went during new year's eve, one of the busiest days for car dealerships and I asked for a model that was still at their warehouse. My experience at Norm Reeves Honda was another great one! It's also nice that the General Manager called the next day to see how my experience went. Car dealerships should all be like Norm Reeves Honda Cerritos. One downer: They didn't give me the greatest trade-in value, but most dealerships low ball trade-ins. They also couldn't activate the alarm system that the dealer endorses so they had me call the actual manufacturer about the situation. More

I was shopping for 2011 Honda Accord EX-L for almost 2 monthes.So I had been through various of sales trick from other dealers.Such were not a smart move to "today's consumer". I had purchased other vehi monthes.So I had been through various of sales trick from other dealers.Such were not a smart move to "today's consumer". I had purchased other vehicle through internet before,I was very patient to find right dealer and sales person. Bottom line is Norm Reeves was my kind dealer. My first sales contact from internet sales had been helping me quite. Ms,Linda Ly was best sales person I ever met.I can say to anybody that she was throghly trained,I felt so comfortable with her detail explanation for the car and step by step sales tactic. I really thank Linda's assit for my shopping. More

Had a great, satisfactory experience there. I am very happy with my new car and the service I received. Jojo was very friendly and gave me all my options. He was nice and underatanding of what I needed a happy with my new car and the service I received. Jojo was very friendly and gave me all my options. He was nice and underatanding of what I needed and wanted. He seemed very honest and trustworthy as well. Everyone there was friendly and helpful. I did not feel pressured at all.\ More

Overall a good experience. Staff was helpful, straightforward and knowledgeable. Seemed quite customer oriented with no monkey business. That is all I wanted to say and it seems stupid you straightforward and knowledgeable. Seemed quite customer oriented with no monkey business. That is all I wanted to say and it seems stupid you REQUIRE me to write more for me to extend the courtesy of my time and patience with this More

I've dealt with the HB Norm Reeves, Long Beach Honda, and Norm Reeves Cerritos. I had horrible experiences with HB and Long Beach. The sales managers were very rude and pushy at both locations. And the sal Norm Reeves Cerritos. I had horrible experiences with HB and Long Beach. The sales managers were very rude and pushy at both locations. And the sales rep at LB seemed to just want "a sale". I would never go back to either location. However, my experience at Norm Reeves Cerritos was excellent. Each person I dealt with made my experience an excellent one. And, 5 stars for Rafael Messen. The best sales rep! More

Second time at this dealer and it been great, compere to others dealers ( Hondas d ealers). I AM REALY HAPPY WITH THE DEALER AND SALES PERSON (GLEND NASA).... All ways had the right deal at Norm Reeves Ho others dealers ( Hondas d ealers). I AM REALY HAPPY WITH THE DEALER AND SALES PERSON (GLEND NASA).... All ways had the right deal at Norm Reeves Hondas superstore... 12/24/2010 It has been a great expirience/ More

I would like to say thanks you to all the staff at norm reeves,for all the hard work you guys do. I like to say thank you to rich fisler for helping me get my used 2008 honda civic. I HAVE ALWAYS PURCHASED reeves,for all the hard work you guys do. I like to say thank you to rich fisler for helping me get my used 2008 honda civic. I HAVE ALWAYS PURCHASED MY CARS FROM NORM REEVES HONDA IN CERRITOS. IT IS THE FRIENDLY AND PROFESSIONAL SERVICE THAT I HAVE RECEIVED FROM SALES PERSON THAT HAS KEPT ME COMING BACK FOR MORE. ALSO THEIR SERVICE DEPARTMENT IS OF EXCELLENT QUALITY AND I USE IT EXCLUSIVELY. I WOULD STONGLY RECOMMEND NORM REEVES HONDA TO MY FAMILY AND FRIENDS. More

Great price and great customer service. Jackie from Internet Sales and Kevin from Sales were very helpful. I really liked how they gave you a direct answer and make sure that you are taken care of. Ver Internet Sales and Kevin from Sales were very helpful. I really liked how they gave you a direct answer and make sure that you are taken care of. Very good dealership experience.I heard only good things about this dealership and they were confirmed once I purchased a Civic from them. More

My sister had purchased her new vehicle from Eduardo in August and I decided it was the right time for me to make my purchase. I was offered a fair price on my trade in and was pre approved and details we August and I decided it was the right time for me to make my purchase. I was offered a fair price on my trade in and was pre approved and details were worked out prior to me coming into the dealership to make my purchase. Fairly simple process. Eduardo was easy to work with and responsive. I would recommend him to friends and family. Customer service was excellent and price on the vehicle was an offer to good to pass up.I am extremely happy with my decision to purchase at Norm Reeves and I am glad Eduardo made the experience quick and easy. More

After a bad experience dealing with the people at Honda World of Westminster, I didn't know what to expect next. I am happy to say that buying from these guys was a wonderful experience from beginning to e World of Westminster, I didn't know what to expect next. I am happy to say that buying from these guys was a wonderful experience from beginning to end. Paul, the sales manager, and I agreed in principal to a price for a new CR-V over the phone. Rafael met me as soon as I arrived, and we got right down to business. They honored the quoted phone price so there was no haggling at all. Rafael was very courteous and friendly in taking us through the purchase steps, and Ryan the finance guy, wrapped things up quickly and efficiently. The whole experience was far better than I had anticipated, and I wouldn't hesistate in recommending you shop for a car here. You'll get a GREAT deal and service! More