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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,505 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,505 reviews

October 14, 2013

I GOT A 2013 HONDA CIVIC AND IT WAS EXTREMELY RELIABLE AND COMFORTABLE AND PLUS I ENJOY THE GAS MILEAGE, ITS A PRACTICAL WAY TO GET AROUND... JUST WHAT WE REALLY NEEDED!!! THANK YOU TO MR. DANNY ATIENZA More

by Fe61054
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this wonderful feedback! Congratulations on your new Civic; I hope you are continuing to enjoy your purchase. We work hard to maintain a pressure-free and honest environment; I'm delighted to hear that Danny was able to earn your trust. We hope to work with you again in the future! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

October 13, 2013

I replaced my 10 years old Civic last week with a new 2013 Civic from Norm Revees Honda in Cerritos, It was pleasant experience and easy deal. Sam Alhafni was my sales man, He helped me to find the right More

by Edwardgrace690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhafni
Oct 14, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Hello, Thank you very much for both your patronage and this excellent review! I am delighted to hear that you had such a wonderful shopping experience with us and that you found Sam to be so helpful. I would also like to congratulate you on your new 2013 Civic! They are great cars, and we are glad to hear that you're enjoying yours. If there is anything else that we can do for you, please feel free to give us a call or swing by the dealership. We hope to see you again soon! Kind regards, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

October 11, 2013

This is our 3rd purchase with Jose. His honesty, knowledge, and hassle free approach is greatly appreciated! We look forward to working with him in the future More

by hlujan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Bolivar
Oct 13, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your most recent purchase from Norm Reeves Honda! I am delighted to hear that Jose has been able to impress you consistently during your visits. We are grateful to have you as a part of our dealership family and look forward to seeing you for your next appointment. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

October 10, 2013

I like to say thank you sonny wu for getting my wife and I into a 2013 accord lx. Sonny wu had been the best when it comes to customer service. I had purchased 5 vehicles from norm reeves and sonny wu had a More

by joel deleon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wu
Oct 13, 2013 -

Norm Reeves Honda Superstore Cerritos responded

What a fantastic review to read! Thank you for taking the time to write about your wife's purchasing experience at Norm Reeves Honda. Sonny is a valued member of our dealership and he'll be delighted to hear that he was able to impress you. Don't hesitate to call or stop in if you and your wife have any additional questions about your new Civic. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

September 29, 2013

I recently purchased my very first car and had no idea how the process works, Paul Dillman encouraged me to test drive any car I wanted to and explained everything thoroughly, which made me feel extremely More

by dharden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Civic! Thank you for taking the time to write about your experience. It is magnificent to know that Paul and our staff were able to provide you with the pressure-free and knowledgeable service that Norm Reeves Honda is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

September 27, 2013

I recently visited Norms Reeves Honda Super Store looking for a new or used car. Armando took the time to show me different options on both new and used, Armando provided all the information I needed. Armand More

by Cinthia579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2013 -

Norm Reeves Honda Superstore Cerritos responded

What an enjoyable review to read! It is reassuring to know that Armando provided you with a hassle-free and welcoming shopping experience. Norm Reeves Honda’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Thanks again, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

September 18, 2013

I just bought a new Honda pilot 2013 last 3 weeks ago and I am finally enjoying it. Thanks to Lito bayas for helping me again to get a brand new car with no hassle. This is the second time that he helped me More

by ej.main
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas, Lito Bayas
Sep 29, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us and congratulations on your new Pilot! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Lito is an asset to Norm Reeves Honda and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Thanks again for these encouraging words! Thanks again, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

September 16, 2013

My norm reeves Honda experience was my first but definitely not my last. Diego was friendly and very helpful in helping me chose out my future baby. I told him exactly what I was looking for and he More

by betsy_06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
Sep 18, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Civic! Thank you for writing about your visit at our dealership; it was a pleasure to read about your experience. Our entire staff works hard to maintain a hassle-free and knowledgeable environment and it's encouraging to hear that Diego impressed you. Your recommendations are greatly appreciated and we look forward to working with you again in the future! Thanks again, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

September 14, 2013

I recently visited the norm reeves honda superstore in cerritos and I was promptly greeted by Nate Taylor with a smile and a great attitude. Nate was very helpful and paid attention to my needs. I told Na More

by Dodgers13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your Honda Accord and thank you for taking the time to share this wonderful feedback! Our staff understands that car shopping can be stressful; that's why we work hard to provide knowledgeable and personalized customer service. I am elated to hear that Nate has earned your trust and repeat business; we look forward to working with you again in the future. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

September 13, 2013

Norm Reeves was an excellent place to buy my brand new Honda Civic! Nick was super helpful and was able to work with me and my dad in coming down to a final agreement and excellent price for the vehicle. More

by akarichie92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us! I am happy to hear that Nick was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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