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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,505 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,505 reviews

November 13, 2013

I used Edmunds.com to get a quote and within minutes I received an offer from Kendra. She even told me that she can match anyones offer. She called it her 11/12 deal. So I did what anyone else would d More

by saucey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your fantastic review was quite a refreshing read! Congratulations on your new purchase; I am sure you are continuing to enjoy it. I am happy that our staff provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Norm Reeves Honda. Before your next servicing appointment, please find us on Facebook and Twitter. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

November 13, 2013

Thank you for great accommodation and very friendly sales person. I enjoyed buying my honda pilot 2013.I really appreciate the courtesy of the dealership.Once again thank you and have a great day!!! More

by AnikaRei08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Nov 13, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent review! It is great to know that our hard-working staff was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

November 12, 2013

Mr. Ahmed was very helpful in fulfilling our car buy. Straight forward person and give us a good deal with our car buy. Would go back to purchase again from him. Thank you Ahmed. More

by Bryan360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 13, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is magnificent to know that Ahmed and our staff were able to provide you with the pressure-free and knowledgeable service that Norm Reeves Honda is known for. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

November 08, 2013

Rafael is amazing! I recommend Rafael to everybody! This was the 2nd time we buy from him! We got 3 cars in one weekend from him! More

by Juliocee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen
Nov 13, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your review is greatly appreciated! Feedback like this is one of the reasons we love this business! Welcome to the Norm Reeves Honda family; Rafael will be delighted to know that he was able to impress you so much in one weekend and earn your business in the future. We look forward to your next servicing appointment so we can exceed your expectations even further. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

November 06, 2013

Danny has been someone we've gone to for cars for over 15 years. Not saying we haven't purchased other brands, but over 80% of our purchases with cars have been with Honda and that's mainly because o More

by victored
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Victor, thank you for writing this wonderful review! We are so grateful to have you as a part of the Norm Reeves Honda family; your loyal business means the world to us. Danny has been a valued member of our team for a long time and I'm thrilled to know that he has been able to consistently impress your family during your Honda purchases over the years. We look forward to seeing you for your next visit! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

November 03, 2013

I only write reviews when the place is either really good or really bad. In this case, my husband and I had a wonderful experience shopping here... All thanks to PAUL DILLMAN for helping us get an awesome d More

by JeahTan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Richey
Nov 04, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this great review and star rating! I am pleased to hear that we were able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Norm Reeves Honda is all about. Congratulations on your latest purchase; we look forward to helping your in-laws find the perfect Pilot when you come in after the holidays! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

October 22, 2013

As expected when buying a new car, we wanted to see and compare all the different options we had. Going back and forth between cars, our dealer Shawn was very patient and respectful towards our opinions. W More

by ScarlettChoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Chen
Oct 27, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda Pilot-- you've made an excellent choice! At Norm Reeves Honda, we understand that shopping for a new vehicle has the potential to be a stressful experience. That's why our staff works so hard to provide knowledgeable yet pressure-free service. I'm delighted to hear that Brian represented our dealership proudly. We hope to work with you again in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

October 19, 2013

I just purchased my insight yesterday from tom and lore simons, and they really help me out to get the car that i want. That's the 5th car i got from them. I was their customer since 1999. More

by Jhee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom & lore simonsn
Oct 22, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this review; it's fantastic to have you as a part of the Norm Reeves Honda family. Congratulations on your new Insight, you made an excellent choice in vehicle and I'm confident you're continuing to enjoy it. Tom and Lore will be delighted to hear that they were able to impress you! We look forward to seeing you during your next visit. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

October 15, 2013

I had a good experience in purchasing our new car. Roberto helped us out, we kept looking for the right car, we were there for several hours , test drove the car, until we found it and fell in love wi More

by pollymen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 17, 2013 -

Norm Reeves Honda Superstore Cerritos responded

We sincerely appreciate you taking the time to write this review! It is always rewarding to hear when our team goes above and beyond during a sale. Roberto is an exceptional member of our staff and will be pleased to know he found you a car you love. We hope you are enjoying it so far and look forward to working with you again in the future. If you need anything else, please come back and see us! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

October 15, 2013

It was a great experienced for me having my first new car. People were nice and accomodating, namely Danny Atienza and Jojo Bayas. Thanks to them, they were a big help in choosing and making smart decis More

by Jan18_jc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 17, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Junalie, thanks so much for sharing these kind words! We are so pleased to hear that our team was able to make your first new car purchase great, and we hope you are enjoying it so far! Danny and Jojo will be thrilled to hear your feedback. Please come back and see us for any of your sales or service needs. In the meantime, be sure to connect with us on Facebook and Twitter for updates and offers. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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