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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,511 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,511 reviews

February 15, 2014

We could not exchange the services of Danny Atienza with any other sales representative in any Honda dealership. His warmth, friendship, patience, expertise will always glue us to come back. This is our se More

by JOYS2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DANNY ATIENZA
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Danny! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 14, 2014

Thank you for the great experience and environment you create at Norm Reves Honda. You made me and my sister feel so comfortable and welcomed, explained everything to the T. Love your customer experienc More

by Pecosos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito , Lito Bayas
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Lito! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 13, 2014

The team of individuals listed above provided a transparent internet price, went over the vehicle set up and options. They made sure the tank was full by installing two gallons and went out of thei More

by 2014civicex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Cordova, Paul Flores, Tery Benn, Mike Monell, Name list is incomplete I would like to add more.
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 13, 2014

No wrong turn when you come to Norm Reeves Cerritos. Hassle free, great buying experience. I would recommend Lore to all my friends and family, and so same to you, all Honda buyers. More

by nguyen212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lore Simons
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 12, 2014

Our sales associate, Darrell Pork, was VERY efficient! He even rushed to the dealership from church to help us! He was very straight to the point and there was a no-nonsense vibe fro him that my husband and More

by RWash11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Darrell! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 12, 2014

Excellent sales person and dealership. So many choses of new car in the lot. I was impressed with the expertise and courtesy. This is my second time buying a car here. I will go back again. More

by ggmnla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 10, 2014

We just bought our new 5th Honda vehicle, a 2014 Accord, Coupe EX-L with NAVI from NORM REEVES HONDA SUPERSTORE at Cerritos through MR. DANNY ATIENZA. We have the trust and confidence with Danny that we wil More

by reynaldogrospe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DANNY ATIENZA
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Danny! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 10, 2014

I needed a new lease to replace one of the family cars and responded to an ad in the Sunday newspaper from Norm Reeves in Cerritos. The process was smooth from the moment Ray Tabatabai met me at the door More

by Big Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rich Fisler
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Ray! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 08, 2014

We had a great experience today buying a Honda Civic EX. Susanna York was very professional and went out of her way to please us. She is very honest and gave us the best price out of 4 other Honda dealers, More

by castro5201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SUSANNA YIM
Feb 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share your excellent feedback regarding your purchase with Susanna! Thanks so much for your great review and recommendation. Susanna is a valued member of our team and will be thrilled to hear that she upheld our commitment to providing quality customer service. I hope you are enjoying your new Honda Civic so far and look forward to working with you again in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 03, 2014

Excellent service and quick response from Pablo. Pablo kept in contact, but was not too pushy, but rather modest approach. I'm looking at visiting Pablo again in the near future for another purchase. More

by AlexGonzalez2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pablo Cordova
Feb 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Alex, Thanks for this excellent review and star rating! I am pleased to hear that Pablo was accommodating to all of your needs during your visit. Customer satisfaction is our top priority, and it is rewarding to hear back from our customers when our team achieves this. We hope to see you back for your next purchase! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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