Back

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
8,839 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
Contact Dealership

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 8,840 reviews

April 03, 2012

We had a great experience with Jerry this past weekend. He was very friendly and knew how to approach us without being too aggressive and standoffish like at other dealerships. I can honestly say that if i More

by M_Vazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
Apr 03, 2012 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your great feedback! It is a pleasure to know that despite your unfortunate first impression, Jerry and Frank were able to show you that our customers truly mean the world to us. We hope you are enjoying your new vehicle and please don't hesitate to contact us with any questions or concerns! Also, be sure to check us out on Facebook and Twitter for our latest contest and specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

April 03, 2012

I am satisfied with the dealership with Hossain. He has been working hard to give the best rates ever he could offer. I was visiting several places to see the same car- New Civic LX White. And he was the g More

by hydo00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 03, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your great review about Hossain and our dealership. He is a huge asset to our team and we will be sure to pass your kind words on to him. Thank you again for choosing Norm Reeves Honda and congratulations on your new Honda Civic LX! Follow us on Twitter and like us on Facebook to stay up-to-date on our latest news and special offers. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

April 02, 2012

While looking for a used car we were approached by Mr Herbert Ratcliff. He was unlike other car salesmen who are usually pushy and impatient. He was straight to the point, very direct and patient. He More

by karenlrussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share you experience with us! At our dealership we don't use high pressure or pushy tactics to make sales, and Herb is an excellent example of the customer service standard that we have at Norm Reeves. Congratulations to your son on his first new car and we hope to be able to serve your entire family for all of your future auto needs. Like us and follow us on Facebook and Twitter for exclusive offers. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

April 02, 2012

My husband and I purchased a 2012 CR-V this weekend. Our salesperson, George Habib, was friendly, knowledgeable, and most importantly, not pushy! He and Ryan (in financing) expedited the test-driving/buying More

by ijkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda CR-V! We are happy to hear that George and Ryan were able to make your car buying experience run as smoothly as possible. If you ever need anything, please don't hesitate to contact us! Thank you again for the great recommendation and don't forget to check out our exclusive monthly specials by following us on Facebook and Twitter. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

April 01, 2012

I bought a new civic last week, my 2nd from norm reeves after my neighbor recommended them. Go check them out, dude named ted hooked me up w a great deal, had all my paperwork ready after I called him, in More

by Jsmith1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Suh
Apr 02, 2012 -

Norm Reeves Honda Superstore Cerritos responded

We love to hear from our repeat customers and would like to extend our sincerest gratitude for your positive feedback. Our sales and finance teams really work hard to give our customers the best deals around without haggling for prices. Congratulations on your new Civic and we hope to see you back in the future! Check us out on Facebook and Twitter to stay up to date with Norm Reeves Honda. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

March 30, 2012

I recently bought a Honda car at Norm Reeves Honda Superstore. When I come to the Dealer I was received by Mr. Eduardo Mora. He did a excelent job by informing me of all the features of the car and al More

by jumaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Mora
Mar 30, 2012 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking the time to write such a kind review on Eduardo and our dealership. We strive to provide our customers with a simple, yet informative experience and we are glad to hear that we achieved this with you! We will be sure to pass your kind words on to Eduardo. Please let us know if there is anything else we can help you with. Check us out on Twitter and Facebook for exclusive monthly specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

March 30, 2012

I bought a new crv earlier this month from Norm Reeves Honda at the Cerritos Automall. I came in to test drive an Accord 2dr, but my friend thought I should look at the new crvs while we were there. More

by Dross1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Buysman
Mar 30, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new CRV, we are thrilled to hear you are enjoying it! We are glad to hear that Greg was able to show you a experience worth remembering. If you ever have any questions or concerns, please don't hesitate to contact us; we're here to help! Also, please stay up-to-date on our latest news and special offers by following us on Twitter and liking us on Facebook. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

March 28, 2012

We were in the market to buy my mom a brand new CR-V LX and my target date was around 3/22 to coincide with my husband's days off. In searching many dealership inventories online, I only found one in the More

by Ploppy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 29, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this great review on Linda, Dan and our dealership. Our customers mean the world to us and we are happy to know that Linda was able to help you find the exact car your mother wanted. Thank you again for choosing Norm Reeves Honda and we hope to see you again in the future! Be sure to check us out on Twitter and Facebook to stay up-to-date on our latest news and special offers. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

March 27, 2012

I shopped around the samedayday 3 other dealers and I came back to Norm Reeves because my sales guy Rafael was great and helpful. And i love my new 2012 Accord!! More

by gluna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen, Rafael Messen
Mar 28, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new 2012 Honda Accord! We are thrilled to hear that you are loving it and that you had such a superb experience with Rafael while buying it. Please don't hesitate to contact us with any questions or concerns. We look forward to the next time you come see us! Also, be sure to follow us on Twitter and Facebook for exclusive monthly specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

March 26, 2012

I highly recommend Norm Reeves Honda Superstore Cerritos to anyone interested in buying a new/used car. We bought our Honda Oddysey in 2005 and just recently bought a Honda Accord last January from Danny At More

by lilibeth marinas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words, Lilibeth! We love hearing from our repeat customers, and are pleased to hear you are still enjoying your vehicles you purchased from us. We look forward to being your first choice when in the market for a new vehicle in the future. Give us a call with any concerns and like us and follow us on Facebook and Twitter for special promotions. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

...
843
...