Norm Reeves Honda Superstore Cerritos

To my sales person Jackie , who made my experience of buying a new car more enjoyable . I had contacted her through the phone and from the start I felt like I was being welcomed. Jackie was very patient buying a new car more enjoyable . I had contacted her through the phone and from the start I felt like I was being welcomed. Jackie was very patient with me even though I almost drove her nuts changing the colors on the vehicles several times and trust me I'm the most indicisive person you'll know. Overall she became someone I felt comfortable with she was a pint size bundle of joy which made my fear of buying a car turn into a fun one . More

Honda have been my number 1 choice because of the quality of their cars. My experience with Jackie and Dan, at Norm Reeves Honda, now have won my customer loyalty with Norm Reeves as the Honda place to go to of their cars. My experience with Jackie and Dan, at Norm Reeves Honda, now have won my customer loyalty with Norm Reeves as the Honda place to go to, and go back to. I purchased my Honda on Friday, and came back two days later for a second Honda, for my wife (and maybe a third for my daughter to be a new driver soon). Thank you very much, Jackie and Dan, for all your help. More

I just wanted to take a minute to let you know that one of team leader Jorge Cordon did a champion job for me. He helped me to sort out of an issue of billings and more explanations. I don't hesitate to co of team leader Jorge Cordon did a champion job for me. He helped me to sort out of an issue of billings and more explanations. I don't hesitate to complain when necessary, so it's important to let the compliments flow when appropriate. More

We had such a great car buying experience. He took his time and we never felt rushed or pushed to make a quick decision. We typically do our car shopping online but this experience has really changed our time and we never felt rushed or pushed to make a quick decision. We typically do our car shopping online but this experience has really changed our view. I recommend Sergio for any one looking for good customer service! More

I am a first time buyer who had spent all day looking for a car in which i can travel to & from work. My final place to look was at the honda superstore. I was so glad to be helped as soon as I exited the a car in which i can travel to & from work. My final place to look was at the honda superstore. I was so glad to be helped as soon as I exited the car. Nate was so helpful and did such a great job in trying to find me a car that was affordable and that i was going to like. now thanks to him I am a proud owner of a Saturn Vue. More

This is my second purchase from Norm Reeves Honda. Both times Jose Magana helped us. He is great. He was patient with us and very knowledgeable. I would definitely be going back and anyone looking for a ca times Jose Magana helped us. He is great. He was patient with us and very knowledgeable. I would definitely be going back and anyone looking for a car I would recommend that they go and see Jose. He is an asset to this company. More

Norm Reeves was the only dealership I visited that offered good customer service. Jose Bolivar was a great help during the purchase of my Accord offered good customer service. Jose Bolivar was a great help during the purchase of my Accord More

After a horrible experience with another dealership, i was referred to this dealership by one of my friend and was introduced to Mr. Danny Atienza, he was very accomodating and easy to talk to, i felt lik was referred to this dealership by one of my friend and was introduced to Mr. Danny Atienza, he was very accomodating and easy to talk to, i felt like i was being helped than being pushed for a sale, no pressure at all. Danny knows his stuff and i am more than satisfied with the customer service that he has given me, i got aproved for financing very easily, with a reasonable interest rate considering that i have a not so good credit score, i got the car that i wanted which is the Honda Civic Coupe EX. i returned the next day because of two issues, first is that whoever cleaned my car forgot to clean the engine bay, second is that i have a wrong cargo tray, they installed a cargo tray for the CR-V, and we found out that all the civic coupe they have in the lot have a CR-V cargo tray. Danny got these two issues fixed immediately, he got my whole car re-cleaned and re-waxed again, plus he filled up my gas tank. It was a very Great experience, will definitely recommend him to all of my friends. More

Kyle was extremely polite, friendly and helpful. I had a list of questions and he answered each one. He made me feel very comfortable with the process of purchasing a vehicle. I will admit I went to a cou list of questions and he answered each one. He made me feel very comfortable with the process of purchasing a vehicle. I will admit I went to a couple other dealerships and left because of feeling pressured. Coming to your dealership and working with Kyle was enjoyable. I will definatley recommend your dealership to family and friends. Thank you. More