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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,511 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,511 reviews

September 28, 2014

Certified 2012 Accord Purchase Raymond Kwong was very courteous from the start of the phone call about the internet advertised Accord. When we arrived, he had all keys waiting to do More

by Sub Driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Kwong
Oct 03, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing these kind words about your visit with Raymond and our team! I am so pleased that Raymond was able to provide you with the outstanding customer service that we strive to deliver to each of our guests. We would love to work with you again, and we hope that you will feel free to call us with any questions or concerns. Thanks again! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 26, 2014

2015 Odyssey purchase Devon Fields was the salesman we dealt with. He had patience and was not pushy in the several months it took for a car purchase decision. The pricing More

by 2015 Odyssey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Fields
Oct 07, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share this amazing feedback with us, and congratulations on the purchase of your new Odyssey! We’re thrilled to hear that Devon took care of you throughout your visit and accommodated your needs. If there is anything more we can do for you please come back and see us any time! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 24, 2014

Fantastic car buying experience Right when my family and I pulled up to the dealership, Kash immediately greeted us and was very helpful in selecting a car. He was very straightforwa More

by newcarowner2304
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ziggy in finance
Sep 26, 2014 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of all of us at Norm Reeves Honda, I would like to thank you for sharing this feedback! I appreciate you giving us the opportunity to earn your business. Kash and Ziggy are great assets to our sales team, and we are glad you had the opportunity to work with them. I will be sure to pass along these kind words. Our top priority is customer service, and I am glad that our team showed you their commitment to this goal. We hope to see you again soon! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 24, 2014

Awesome My friend and i went to norm reeves at cerritos i was trade in my lease car and they gave me a good discount for 2014 accord touring and that was awe More

by Vicbuiser29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Accord! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your purchase experience with Danny was so positive. We look forward to seeing you again! Don't hesitate to contact us with any questions or concerns. Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 24, 2014

Easy Purchase Came in last Saturday afternoon (09/20/14) and needed a new car as my old 1994 had died the prior Sunday. Sam Alhafni greeted us immediately upon walk More

by ritadelarosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Choi, Sam Alhafni
Sep 26, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for these kind words and congratulations on your new car! We are very happy to hear that Sam provided you with a smooth and hassle-free purchase. We know that buying a car takes valuable time out of your day, therefore we work hard to make sure we are providing efficient and professional customer service. Enjoy your new car and be sure to reach out to us with any of your future questions or needs! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 24, 2014

Great Car + Great Price + Great Customer Service It was such a great experience buying my 2014 Honda Accord here at Norm Reeves Honda. Mr. Danny Atienza and Mr. Eduardo Mora was very accommodating. T More

by harveylance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Mora
Sep 26, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Harvey, Thanks so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am happy that our team has been helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 22, 2014

very good experience for buying my new car As soon as I parked my car I was welcomed by Jorge he was very professional and helped me with looking and trying out the car I was interested in. He More

by playa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruiz
Sep 22, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for this great review! We try to create a friendly and professional experience for all of our customers, and I am glad Jorge showed you his commitment to this. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 22, 2014

Most pleasant car purchase My husband and I called Norm Reeves on a Friday afternoon because we were seeking a white Honda Civic. We were fortunate to speak with Allen in regar More

by zllorens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Chou
Sep 22, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for these kind words, and congratulations on your new Civic! We are happy to hear that Allen and Mike could make your visit with us easy and hassle-free. Our top priority is customer satisfaction, and it is rewarding to hear that our team showed you their commitment to this goal. We are grateful for your loyalty and hope you are enjoying your new Honda! We look forward to working with you again in the future! In the meantime, be sure to connect with us on Facebook and Twitter for dealership news and updates! Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 21, 2014

internet price that is scam I was blunt and super mad at the service in this dealer, especially the dealer name of Rene Baltazar. He is completely a jerk, he confirmed the price More

by connery.lee.9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rene Baltazar
September 20, 2014

best experience by far!!! I took my friend to honda were I purchased a car myself from herb,she was already exhausted from the previous dealers she had visited. "chevy""toyota" More

by Hideky1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this review! I appreciate you sharing your feedback and am pleased that Herb could make your car shopping experience hassle-free. We are happy to hear you are enjoying your new vehicle. If you need anything else in the future, please come back and see us! We hope to work with you again soon! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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