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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,771 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,771 reviews

January 07, 2025

Im very happy with the Honda Service and Im also very happy with the help Christy Nuval gave me I gave her a 5 Star and i wish i cn give here more Stars she so Professional she is very nice & polite and More

by jayeagle1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Jay! Your compliments for Christy and her assistance and follow-up will mean a lot to her. Thank you for the five-star review, and we're so pleased that you had a good experience! When you're ready for your first service appointment, we will be happy to help.

January 06, 2025

Always purchase the extended warranty! !! I had major repairs and it only cost me a $50 deductible. My only question is why this breakdown at 50k??? More

by laverne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
Jan 06, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the feedback on your service visit for your Honda, Laverne! The warranty can be a very wise purchase to make for unexpected repairs. If you'd like to discuss the service issues in detail, please let us know. Thank you! Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

January 05, 2025

Thanks Mr Ty Trieu help my family get a wonderful vehicle @ Honda norm reeves with a good price.Mr Ty work very hard and give us the best one We ever have in our life. Also thanks for Honda Norm Reeves help More

by Phong Huynh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you the best of luck with your new Honda, Phong! What a nice picture of new car! Thanks for including it, and we're pleased that our team worked so well with you. Please feel free to schedule a service appointment when you need it. Thank you, and we hope to see you again!

January 05, 2025

Scammers unnecessary repairs Honda corporation does not take responsibility will never buy Honda again not recommended More

by marthamendi8117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Tabatabai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hossain Ahmed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We rely on customer feedback to ensure that customers like you are getting the quality service you deserve for your Honda, Martha. To discuss and resolve any outstanding issues with your car, please contact us. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

January 05, 2025

Very nice experience, would highly recommend Ty! The financial part of the process also went very smoothly and quickly. More

by Shari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Shari! We love the inclusion of the picture, too. We appreciate you letting us know how your shopping experience went. If you decide you'd like to add accessories, feel free to stop by our parts department or give us a call. Thank you!

January 04, 2025

The people at this dealership were friendly and professional. All my questions were answered and the process in purchasing my car was very efficient. More

by blue_cedar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Atienzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! We're pleased that you felt comfortable and welcomed into our dealership. It also sounds like you were ready to take the plunge with the information that you received. If you're looking for service, just give us a call or book your appointment online. Thank you!

January 04, 2025

Service agent was not in communication when car was finished or final ETA. Tires were NOT ROTATED OR FILLED WITH AIR. SAID IT WAS IN INSPECTION. TIRE preasure CAME ON 3 hours later. More

by Aliya.jafar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor
Jan 06, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Since we value you as a customer, Aliya, we'd like to ensure that your tires are in good shape. Please contact our dealership so that we can resolve any outstanding issues. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

January 03, 2025

Everyone that assisted me at this dealership was very helpful and informative. Great at assisting me during choosing a car and my purchase. More

by lizzfrancoo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Mofrad, Amir Fanous
Jan 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations, Liz, on your new Honda! Our team really did an excellent job leading you to your car, and we will be sure to share your glowing review with them. Thank you, and please let us know when you're ready for your first service appointment!

January 03, 2025

Very helpful, very fair. Would definitely recommend to friends and family. Thank you very much More

by acontreras12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you the very best of luck and lots of fun trips in your new Honda! It's so exciting to have a new car and to have a great experience buying one. We appreciate you spreading the word. Thank you, and we welcome you to come back for service any time!

January 03, 2025

Excellent and efficient service. Susana is Very helpful and simply the best. My go to every time! More

by livi1225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! We're so glad that Susana has been able to help you more than once. Thanks for letting us know, and if you're in need of accessories for your new ride, please contact us!

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