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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,393 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,393 reviews

June 26, 2025

We had no lights going to our trailer 7-pin plug. The car is still under warranty, and the OEM tow package was installed by a different Honda dealership. Cerritos Honda still charged 2 hours labor ($ More

by danny.w.walker2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike - Service Writer
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Jun 27, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Danny. First, thank you for mentioning Mike's professionalism and politeness. Secondly, we understand your frustration regarding the diagnostic charge and apologize for any confusion or difficulties. If you'd like to discuss this policy further or have any remaining questions, please feel free to contact me. We value your feedback, and thank you for your time. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

June 25, 2025

Service appointments are easy to ontain work is always performed in a timely manner. Staff is great to work with. More

by soundcatcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seevice Dept
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Jun 25, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're so glad you’ve found our service team easy to work with and reliable—it really means a lot! Thanks for trusting us to keep things running smoothly. See you next time you're due for a visit!

June 24, 2025

The only reason I get my car serviced there is because Javier Peña. Javier Peña, very professional very detailed on my car service. More

by Ofielozano
Recommend Dealer
Yes
Employees Worked With
Javier Pena he is very professional and very detailed.
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Jun 25, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Javier always goes the extra mile, and it means a lot that you recognize that. Thank you for continuing to choose us for your service! If you know anyone else who might enjoy working with Javier, feel free to drop his name.

June 24, 2025

I want to compliment Leo, who was my representative while I was there. He was very polite and helpful. My stay was a little longer than I would have liked, but I brought a good book with me and it helped pas More

by theanswerwithinsbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Jun 25, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Three hours flew by thanks to Leo’s friendly updates—and your trusty book, of course! We’re delighted that Leo helped pass the time. Next visit, you're welcome to check out our complimentary Wi-Fi or use our Quiet Room as your personal reading nook. Thanks so much for leaving us this review!

June 24, 2025

Christina is amazing to work with. She provided excellent customer service. She is extremely kind, helpful, professional, and knowledgable. More

by Jocelyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Jocelyn. Christina is a true customer service virtuoso, and we're happy to hear that her well-rounded skillset and positive attitude made your experience memorable. We'll be sure to pass the love along! Thanks for sharing this with us. Enjoy the ride, and don't hesitate to reach out if there's anything else we can do to lend a hand.

June 24, 2025

Leo was great with helping me servicing my car. He answered all my questions and kept me updated. He is friendly and helpful. More

by sanchezcharlena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo lazcano
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Jun 25, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Leo is a gem, isn’t he? We’re so glad he could answer all your questions and keep you in the loop—thanks for the kind words!

June 24, 2025

I had an excelled service! I had appointment for oil change, I was in and out on time ! That was great! More

by letti2111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jun 25, 2025 -

Norm Reeves Honda Superstore Cerritos responded

In and out, right on time—that’s how we like it! Thanks for the shout-out, and we’re thrilled everything went so smoothly for your oil change.

June 24, 2025

I received excellent service and input on car’s history. Service was done quickly and efficiently More

by cordovafederico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Jun 25, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your awesome feedback, Federico! We’re glad the service was quick and that you got helpful insights into your vehicle’s history. Please feel free to request an appointment online whenever you need us.

June 24, 2025

Fast easy and amazing service Do a really good job and they have everything all organized as well More

by anthony.grass03
Recommend Dealer
Yes
Employees Worked With
Leo lazcano
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Jun 25, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Now that’s what we love to hear—fast, easy, and organized! Thanks for recognizing Leo and the team. We’re already looking forward to your next visit!

June 24, 2025

Customer service were awesome good communication. Gave me good deals on the tires and understandibj More

by Mc Nena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Olvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We love hearing that our team delivered great communication and tire deals that worked for you! Thanks for your kind words. We’ll be ready to help again whenever you need us.

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