Norm Reeves Honda Superstore Cerritos

Emilio Diaz - greatest and friendliest sales person we had My parents and I were called in by Emilio and helped us so much after my car accident. He was very friendly and was the best sales person we've had s My parents and I were called in by Emilio and helped us so much after my car accident. He was very friendly and was the best sales person we've had so far. We are definitely referring our family and friends to him. Thank you Emilio! More

Amazing experience Sunny was absolutely amazing. He was nice, kind and very patient with me. Above all he was able to help me get my dream car. Sunny was absolutely amazing. He was nice, kind and very patient with me. Above all he was able to help me get my dream car. More

The Best! Moses is the best dealer, we had a fun time with him and also he found the best offer for us! Is the second car we bought with his help, and probably Moses is the best dealer, we had a fun time with him and also he found the best offer for us! Is the second car we bought with his help, and probably we will do the third ;) More

From Happy customer to UPSET customer UPDATE: 10/23/2018😡 From happy customer to upset customer!! So, today was my CRV'S first oil change. The 1st oil change is FREE! How nice of Norm UPDATE: 10/23/2018😡 From happy customer to upset customer!! So, today was my CRV'S first oil change. The 1st oil change is FREE! How nice of Norm Reeves Honda. Oh but wait... after only 6 months of purchasing this car... I am told that I need a new battery $145.00! I called and asked to speak to a manger. When Eduardo was selling this car to me he gave me a sense of security with the warranty and reliability of it. Oh... it passed a 180+ inspection points. Really? Well why didn't they put in a new battery since it was low. Today they gave me a print out showing that it was low. A battery's life can last from 3 to 4 years. That's what Peter Buckly told me 1 hour ago. Sales manager. Ok my car is a 2015. Therefore 3 years later when they sold it to me they must have known to replace it with a new one.THEN WOULDN'T HAVE AN ISSUE WITH IT ATLEAST UNTIL 2021!! They want to give only the "best" to their customers right? It was xxxx getting a hold of a manger that wanted to help me. I spoke to: Anthony Ortiz, Ricardo, Anthony..left messages for Kevin Harris, Christina Ortega (still waiting for a call back). And Mr Mike Porter is so rude, sarcastic and unprofessional. I was transferred to him. I shared with him my concern. He did not help me. He transferred my call to Peter's voicemail without me even knowing he did. No good bye, no I'm sorry, nothing!!! It seems to me they just care to make a sale.. And make a sale and make a sale. My son was about to purchase a car from them in January. I told him not to. I will not refer this dealership to anyone. Stay away!! And I dont need a bla bla bla response from customer relations. What I need is a new battery at no charge. When I purchased this vehicle 6 months ago I was decieved in thinking that I was getting into car that had everything updated. Not half way done. WHAT DOES NORM REEVES HONDA SUPERSTORE WANT TO DO NOW? MRS MARIANA Rizzo More

Jerry knows his cars Greeted with a smile, gave good knowledge on cars and different features. Down to earth, gave me the feeling I was buying from a friend. Greeted with a smile, gave good knowledge on cars and different features. Down to earth, gave me the feeling I was buying from a friend. More

Luke Yi did an exceptional service getting me a new Honda Civic. He was good over the phone and then in person. Excellent work guys! did an exceptional service getting me a new Honda Civic. He was good over the phone and then in person. Excellent work guys! More

Great fast service First time shopping for a new car, very friendly sales personnel, very helpful. Would recommend this Honda dealership to anyone looking for a new Hond First time shopping for a new car, very friendly sales personnel, very helpful. Would recommend this Honda dealership to anyone looking for a new Honda car. More

Awsome I was very happy. Jerry was great friendly and very patient. Helped us with all of our questions and needs. I would definitly refer Jerry to anyone wh I was very happy. Jerry was great friendly and very patient. Helped us with all of our questions and needs. I would definitly refer Jerry to anyone whos looking to get a car. More

Diego Cruz is wonderful Diego Cruz was wonderful, he made the process of buying a new car very easy and painless. He was very attentive, knowledgeable and attentive. Thank y Diego Cruz was wonderful, he made the process of buying a new car very easy and painless. He was very attentive, knowledgeable and attentive. Thank you Diego for all your help! I highly recommend him. More

Consistent Service Expecations My wife and I have purchased or leased at least 4 vehicles from Norm Reeves Honda and the majority of times with Diego Cruz’ help. Diego is straightfo My wife and I have purchased or leased at least 4 vehicles from Norm Reeves Honda and the majority of times with Diego Cruz’ help. Diego is straightforward, open, and honest in what he can do to help. For us, it is an absolute no-brainer when we decide to purchase or lease a Honda: we visit Diego at NR Honda. More