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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
12,321 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 12,321 reviews

October 14, 2026

Such a great experiences to get my third honda from Meysam kaed thanks for everything More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Three Hondas in, Kim, you've got quite the series going! Meysam was honored to help write this latest chapter. Can't wait to see where the story goes next.

October 14, 2026

I just bought a car from Norm Reeves Honda on Saturday and Mr.JoJo Bajas was super sweet from the first time he said, Hello Ms., do you need help and we became quick friends from there. He got me the exac More

by ashlemiller4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge in the Finance Dept.
Oct 15, 2026 -

Norm Reeves Honda Superstore Cerritos responded

A cherry-red bow on a brand-new Accord Hybrid Touring is about the best present anyone could ask for! Jojo loves making that moment special, and it means a lot that he made you feel like family. We hope the excitement lasts long after the bow comes off.

October 13, 2026

Excellent Very good and he is the best Great job Would recommend to everyone Great More

by Kamlesh0768
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
Oct 14, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Excellent, great job, the best? That review is going straight onto our trophy shelf! Thanks for the glowing recommendation.

October 13, 2026

They never called me or sent me a text when my car was ready They said they contacted me that my car was ready, but I never received a phone call or a text message More

by Beckycervantes66
Recommend Dealer
Yes
Employees Worked With
Jonathan
Oct 14, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Becky, we appreciate you letting us know. Getting a clear heads-up when your car is ready should be part of every visit, and we apologize for that. Thanks for the honest feedback and the four-star rating.

October 13, 2026

Explained the process, pricing, offered alternatives and recommendations, and prompt service I would come back! More

by Falconkwon83
Recommend Dealer
Yes
Employees Worked With
Braulio Lazcano
Oct 14, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Clear pricing, a few options to pick from, and Braulio's recommendations to help you decide. That's a choose-your-own-adventure with a happy ending! Thanks for planning to come back.

October 13, 2026

Very courteous and excellent experience The service is as I would expect it to be - prompt, courteous and timely. More

by Falconkwon83
Recommend Dealer
Yes
Employees Worked With
Joseph I believe
Oct 14, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Prompt, courteous, and right on time. That's service that really soars! Thanks for sharing another great review.

October 13, 2026

George was great. The wait to see an advisor was too long once I arrived for my appointment. More

by ritagirl74
Recommend Dealer
Yes
Employees Worked With
George.
Oct 14, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Rita, George's help is always great to hear about. Thanks for sharing your feedback on the arrival wait, too. Your time matters, and we're working to keep check-in moving smoothly.

October 13, 2026

Easy to check in, advisor was courteous and explained the process and expected wait times. Message was received when car was ready as well as vehicle's health report. More

by no26
Recommend Dealer
Yes
Employees Worked With
Trevor
Oct 14, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Your mission, should you choose to accept it: an easy check-in, a clear briefing on wait times, and a full status report on your vehicle's health. Mission accomplished!

October 13, 2026

Very knowledgeable and friendly Dealership is clean, organized. The staff members are knowledgeable, friendly, and supportive. More

by nancymenjivar
Recommend Dealer
Yes
Employees Worked With
Javier Pena
Oct 14, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Nancy, a spoonful of good service and a spotless showroom keep everything running smoothly. Thanks for the lovely review!

October 12, 2026

Thanh was smart, quick , knowledgeable and friendly. I have had him before and he is always excellent!?? More

by cofishdecoud20
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
Oct 12, 2026 -

cofishdecoud20 responded

Thanh was an excellent service representative! A***

Oct 13, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Thanh has a habit of bringing his A game every time, and it's great to hear that he delivered another excellent performance for you. Thanks for the double shout-out!