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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,499 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,499 reviews

May 04, 2026

I truly appreciate the effort and care that went into helping me get into my new vehicle. Highly recommend this dealership! More

by esme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suranga Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager Rahmi
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May 04, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Esme, this sounds like a meaningful new chapter beginning. Helping you into a new vehicle is more than just a transaction, it’s a milestone moment. We appreciate you sharing your experience and wish you many great miles ahead.

May 04, 2026

Very good customer service and very attentive to customers. I would highly recommend to others. More

by markconcuan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Norm Reeves Honda Superstore Cerritos responded

This is a great example of a smooth coordination effort. When the team works together with care and attention, it shows in the experience. Thank you, Mark.

May 03, 2026

I only go with Ruben because he is patient polite, trustworthy, and will explain what it going on with my car More

by warriorjenny05
Recommend Dealer
Yes
Employees Worked With
Ruben Marquez
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May 04, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Jenny, this is exactly what a reliable pit leader looks like. Someone who takes the time to explain things clearly and makes sure you understand what’s going on with your vehicle. We appreciate you sharing your experience.

May 03, 2026

I had a great experience at the dealership and Albert was very helpful and knowledgeable throughout the process. More

by Kreyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Norm Reeves Honda Superstore Cerritos responded

This is the value of calm and knowledgeable direction during the process. Albert providing support and guidance clearly made a positive impact on your visit. Thank you for sharing your feedback.

May 03, 2026

Linda Ly and Albert Rosales gave the worst service I have ever had from a car dealership. I spoke with them, agreeing that I can see the vehicle but not test drive since it is not ready. I drove from south O More

by alanandthao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Linda Ly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rosales
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hello, Alan. We understand how discouraging it must have been to arrive after planning your visit, only to experience confusion around the vehicle and communication afterward. We’d value the opportunity to speak with you directly and learn more about your experience if you’re willing. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

May 03, 2026

It was a good experience. No pressure, just a trade of options and information I'd recommend him to others. More

by mkelso1263
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Sanchez
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May 04, 2026 -

Norm Reeves Honda Superstore Cerritos responded

This reads like a calm, well-played chess match. Every move is intentional, nothing forced, just options and clarity the whole way through. We appreciate your recognizing that approach, and the recommendation means a lot to us.

May 02, 2026

She helped me with a key problem and was gracious, attentive, and efficient. A+ for Julie Canales More

by raynette.sanchez
Recommend Dealer
Yes
Employees Worked With
Julie Canales and she was great
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May 04, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Raynette, this sounds like a successful support mission from start to finish. Julie came in, assessed the situation, and handled it with care and efficiency. That A+ is well deserved, and we appreciate you sharing it.

May 02, 2026

Friendly and informative Friendly and informative, staff answered all questions clearly and made the process smooth and easy throughout More

by ethanhquach
Recommend Dealer
Yes
Employees Worked With
Brandon Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Medina
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May 04, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Sounds like you had full gate-to-gate guidance the whole way through. Friendly support, clear communication, and an easy process from start to finish. We’re glad Brandon delivered that experience.

May 02, 2026

EJ and Peter and everyone there was really nice and informative. They were telling the truth and gives you honest opinions. More

by Helen Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EJ, Peter
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May 04, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Helen, this sounds like a no-spin zone experience. Honest opinions, clear information, and a team focused on transparency from start to finish. We’re glad that stood out to you.

May 02, 2026

I had a great experience at the dealership. The process felt easy and stress-free. They also worked with me on a reasonable price, and everything was handled quickly and smoothly. Overall, very More

by Mj
Recommend Dealer
Yes
Employees Worked With
Edward Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Norm Reeves Honda Superstore Cerritos responded

All aboard for an easy ride. Everything moving quickly, smoothly, and with a clear path forward the whole way through. We appreciate you sharing your experience.

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