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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,909 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,909 reviews

July 26, 2026

I had a great experience purchasing my first car at this dealership. From the moment I arrived and was test driving cars, everyone was friendly, welcoming, and professional. Albert, the sales representative More

by Melisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Wong
Jul 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your first car purchase, Melisa! It sounds like Albert really made the experience enjoyable and easy, and we love that he took the time to answer all your questions without any pressure. Enjoy the ride ahead and feel free to share any adventures you have in your new wheels!

July 26, 2026

The waiting room is very comfortable with ac outlets to charge your phone and vending machines for snacks and coffee. I wish there was a vending machine for sandwiches and salads. More

by Marlon B.
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
Jul 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

A comfy waiting room can make all the difference, right? We’re glad you found a cozy spot to recharge while your vehicle was being serviced. And hey, we’re always open to suggestions for snack upgrades. Who wouldn’t appreciate a sandwich vending machine?

July 25, 2026

Leo is very professional, also he understands problems from customer side, my honda civic problems were solved, Leo showed me the computer screen with steps taken to fix my problems, I am really very sati More

by morenodanny_55
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano
Jul 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Leo is definitely the kind of teammate who makes things clear and keeps everyone in the loop. It’s awesome to hear that your Honda Civic is back on track and running smoothly! We love being part of your car care journey and are here whenever you need us next.

July 25, 2026

The estimated wait time was accurate, the waiting area was clean and comfortable, and they even finished the work a bit ahead of schedule. My vehicle is running perfectly. I highly recommend this service More

by SBradley
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera Service Advisor
Jul 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

It sounds like you had a solid experience with us! We're all about keeping vehicles running at their best, and it’s great to hear your AC is back in action. We’ll be ready for your next visit, and maybe we can earn that fifth star next time!

July 25, 2026

Fantastic car buying experience! Jose Sanchez was incredibly knowledgeable, patient, and friendly. He understood my needs perfectly with zero pressure, making the process seamless. More

by coriaelena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jul 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

What a stellar review! Jose and Adrian are definitely a dream team, making sure everything clicks into place for you. We’re all about giving you a fun and informative ride through the car-buying process, and it sounds like they nailed it!

July 25, 2026

Great customer service Fast and easy process. From the salesperson to the finance department. Would recommend to friends. More

by gudino34
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meysam Kaed
Jul 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

It's awesome to hear that your experience was fast and easy. Just like we aim for! The whole team works hard to keep things flowing smoothly, and they'll be excited to hear your feedback. That kind of trust means a lot, and we can't wait to welcome your friends and family next time!

July 25, 2026

The internet sales manager Lillian was excellent and exceptional which she took the time to take me to see the vehicle and made efforts to get me to my payment. More

by rosendocorona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lili Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Lillian has a knack for making the car shopping experience feel personal and engaging. It's awesome to hear that she took the time to guide you through the details and find the right payment for you. We hope you're enjoying every moment with your new ride!

July 25, 2026

Same good service as always Same service as always, the service guys are always pleasant and courteous includes the guys who first greets you. Thanks to all. More

by Charlesmjoseph
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
Jul 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

It sounds like our crew is hitting the mark consistently, and that’s music to our ears! We love having a team that keeps the good vibes flowing from the moment you step in. Your appreciation for their pleasant and courteous service means a lot to us, and we can't wait to see you again!

July 25, 2026

Fast service. Great communication. Ease of service from start to finish Very happy with the service provided More

by tonypadilla12
Recommend Dealer
Yes
Employees Worked With
Ruben
Jul 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

That’s how we roll! It’s awesome to hear you had such a smooth experience from start to finish. We’re here anytime you need us, ready to keep that positive momentum going!

Jul 27, 2026 -

tonypadilla12 responded

Will be returning for all my service needs.

July 24, 2026

He was eager to help and listen to my car's problem. He was friendly and a good communicator and got the work done in less than the time I expected. More

by cofishdecoud20
Recommend Dealer
Yes
Employees Worked With
Javier in Services. He was excellent!! He was friendly and a good commentator.
Jul 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

It sounds like you had a fantastic experience with our team! We love when someone is eager to dive into the details and make things happen quickly. If your car is feeling great now, we’re all about keeping it that way. Just let us know when it’s time for the next check-up!