Back

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
8,337 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
Contact Dealership

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 8,336 reviews

December 13, 2023

Took my truck and they did alignment and gave back to me with the steering wheel not straight and the truck was pulling to the left. More

by Gyesenia1760
Recommend Dealer
No
Dec 14, 2023 -

Norm Reeves Honda Superstore Cerritos responded

I'm sorry to hear about your experience. We appreciate your feedback and would like to better understand the situation. Please reach out to us so we can address this. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

December 13, 2023

Julie was helpful and attentive. Julie kept me updated on progress of my car which brought me a lot of comfort knowing my car was in good care. More

by Rgutierr
Recommend Dealer
Yes
Employees Worked With
Julie Canales
Dec 13, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with Julie! We're delighted to hear that she provided excellent service and kept you informed throughout. If you have any further feedback or questions, feel free to reach out. We appreciate your business!

December 13, 2023

Quick and easy appointment. Good WiFi. My car was finished faster than quoted and the waiting room was bright, clean, and had several seating options. More

by dpagdilao661
Recommend Dealer
Yes
Employees Worked With
Manny Sanchez
Dec 13, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that your appointment was efficient, the WiFi was good, and our waiting room met your expectations. We appreciate your business and look forward to serving you again in the future.

December 13, 2023

They got us out VERY fast. But now we're having problems with our so we need to come back. More

by jesustheword
Recommend Dealer
Yes
Employees Worked With
Manny Sanches
Dec 14, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and apologize for any inconvenience you've experienced. We're here to address your concerns. Please contact our service department at your earliest convenience. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

December 13, 2023

I'm very satisfied! That's the real reason I continue coming back. Their service reps/rep have always answered all my questions and are very informative as well. And kee More

by Carmen
Recommend Dealer
Yes
Employees Worked With
Bryan Salas
Dec 13, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and loyalty. We're delighted to have Bryan on our team, ensuring you receive top-notch service. We look forward to continuing to meet your expectations.

December 13, 2023

I had a fantastic experience with Cristy who helped us purchase CRV Hybrid Sport. From the moment I talked to her over the phone, she really listened to us attentively, ensuring all my preferences were me More

by jomie.soberano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George from Finance
Dec 14, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear about your fantastic experience with Cristy and George. We appreciate your recommendation and look forward to serving you again in the future. Safe travels in your new CRV Hybrid Sport!

December 12, 2023

Their isn’t much to say other than when I bought my many cars from you I knew I was getting what I was looking forward in Honda Cars Thanks Norm Reeves Honda More

by william.a560z1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Perez
Dec 13, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership for your car purchases. We're thrilled to have met your expectations with our Honda cars. Your trust and continued support mean the world to us. Drive on, and feel free to reach out if there's anything more we can assist you with.

December 12, 2023

Excellent customer service! Highly recommend this dealer to everyone, They have a very friendly staff. More

by lupef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Montes
Dec 13, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your positive feedback! We're thrilled to hear about your excellent experience with our friendly staff. We truly appreciate your recommendation! If you ever need anything in the future, feel free to reach out. Safe travels!

December 12, 2023

Very professional and courteous! Clearly stated what I needed. He also made all arrangements for rental car. A+ Service! More

by Lovemykoko
Recommend Dealer
Yes
Employees Worked With
Trevor
Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our service professional and courteous. It was our pleasure to assist you, and we appreciate your A+ rating!

December 11, 2023

I came in because my tire had a screw in it and wanted to have it repaired or replaced. From start to finish, I received kind, friendly service and though I was a walk-in, the replacement of my tire was comp More

by jgalang7712
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that our team could promptly assist you with your tire issue. Your satisfaction is our priority, and we appreciate your kind words!

...
135
...