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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,395 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,395 reviews

June 10, 2025

George my service advisor was friendly, welcoming and had great communications skills. The lobby was a great area to wait while my car got serviced. More

by Cwr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Jun 11, 2025 -

Norm Reeves Honda Superstore Cerritos responded

You nailed it: friendly, welcoming, and a top communicator. That's George! We’re thrilled the lobby hit the comfort zone for you, too. Don’t forget to connect to our complimentary Wi-Fi on your next pit stop!

June 10, 2025

The staff is very helpful and efficient and my car was finished in a timely manner More

by sndrmontalvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 11, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Efficient, helpful, and timely—that’s music to our ears! Thanks for noticing the team hustle, and remember to check out our parts and gear boutique for fun add-ons next time you’re here. It's an honor to serve you, and we’ll keep up the good work!

June 10, 2025

Service was excellent except had to wait 25 minutes for a service writer. was available More

by ronald_lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 11, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Ronald. We appreciate you pointing out the standout service, and thanks for your patience waiting those 25 minutes. We do apologize for the wait, but we appreciate you sticking with us. Thanks for sharing your honest feedback, and we hope to earn that fifth star next time!

June 10, 2025

Llegamos nos recibieron muy rápido, el servicio fue muy eficaz gracias honda de cerritos por su excelente atención al cliente More

by Evelyn Castillon
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Fue para una inspección y no recuerdo el nombre de la persona pero si ayuda fue de experiencia
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Jun 11, 2025 -

Norm Reeves Honda Superstore Cerritos responded

¡Mil gracias por tu reseña! Nos alegra saber que fueron recibidos rápido y que el servicio fue tan eficaz. Recuerda que puedes agendar tu próxima cita en línea para una experiencia aún más fluida.

June 10, 2025

Service was very professional and representative was very helpful and curtis. Service was done on time and communication provided. More

by mimakkhlouf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department rep Michael was very nice and helpful
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Jun 11, 2025 -

Norm Reeves Honda Superstore Cerritos responded

So glad Michael and the team hit the sweet spot on professionalism and communication for you. We strive for on-time service every time, and your feedback fuels our engine. If you need anything else, drop us a line anytime!

June 10, 2025

Manny was very helpful & professional. Thanks to Cerritos Honda for always allowing me to service my vehicle in the most efficient way. More

by michael.nava17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Jun 11, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Manny sends a big “you’re welcome!” your way. He prides himself on professional, efficient service. If you ever want to book in a flash, remember our online scheduling is just a click away. Thanks for choosing us and drive safe!

June 10, 2025

It was an absolute pleasure to work with Christy. She is very knowledgeable regarding the vehicles and the technology aspect as well. I’m very glad I worked with Christy in purchasing my very first H More

by amyagarcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

What a joy to read your message, Amy! We are so happy Christy could guide you through your very first Honda purchase, especially when it comes to all the tech details. Knowing you’ll recommend us to family and friends means the world—thanks for trusting Christy and our team!

June 10, 2025

Very helpful, accommodating, kind, and took extra time to make sure we get the car we need at the lowest price More

by doctaviano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Helping you find the perfect car at the right price is our specialty, and we’re glad the extra time made all the difference. If you’re looking for even more savings, swing by for our latest service and parts specials. Thank you so much for giving us this motivating shoutout, and take care!

June 09, 2025

Norm Reeves Honda superstore in Cerritos is second to none. All the employees are very helpful and want to make sure that each customer is well taken care of. The service given is top notch. More

by Joey.Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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Jun 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Joey, your shout-out just made our day! We’re proud to hear that everyone, including Thanh Sabatier, went above and beyond to ensure you felt cared for at Norm Reeves Honda Superstore in Cerritos. Customers like you remind us why we love what we do. Please feel free to request an appointment online anytime!

June 09, 2025

We’re very much satisfied with Christina’s excellent service provided to us as well as with the other staff at Norm Reeves Honda Superstore at Cerritos! More

by nbo_0321
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hey there! It’s wonderful to hear you felt looked after by Christina and our Cerritos crew. We’re delighted that the whole team pitched in to make your experience a great one. Thanks for sharing your satisfaction—it’s truly appreciated!

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