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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
9,771 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,771 reviews

December 21, 2024

Very good service. Job completed on time. Friendly helpful staff. I am very satisfied. Thanks More

by tslick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Dec 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, we're so glad you were satisfied by your experience with us! Your happiness is our priority.

December 21, 2024

Oscar in service department super He took good care of me Would recommend your dealership More

by tbird67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar in service
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Dec 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your review! We’re glad we could meet your service needs. Our team is here whenever your vehicle needs care—see you next time!

December 20, 2024

Christiana was and is excellent from the beginning to the very end of our car buying experience. She was very professional, and had much patience with us. I was happy Iwe were able to work with her, s More

by eddieg3000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We love to hear this positive feedback for Christina! She is definitely an asset to our team and we're glad she gave you the patience and care you deserve. At Norm Reeves Honda of Cerritos, it's important to us that every customer feels helped and supported, so we're glad that was your case. Thank you!

December 19, 2024

Julie is a great service advisor. She always gives honest and helpful tips. Came on a Saturday so the wait was a bit long. Nice waiting area with plenty of seating. Used a coupon for More

by mlee9097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie c
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Dec 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We love to hear these kind words about Julie! She is a valued member of our team and this will surely make her day. Thank you, and we hope to see you again soon.

December 19, 2024

Attentive, but not pushy. Great selection of cars, both used and new. Clean and inviting. More

by Wunderm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to see that you had a 5-star experience! We always want to go the extra mile with our attentive team, vast selection, and inviting atmosphere. It's good to know that was your experience!

December 19, 2024

Recently bought a Honda Civic from Norm Reeves. Devon was excellent and made the experience wonderful. He was professional, friendly, and got me a good deal! More

by Geselle
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on new Civic, Geselle! What an amazing choice! We're sure the safety features will give you plenty of confidence on the road ahead. If you have any questions, don't hesitate to reach out.

December 19, 2024

Christina was terrific. She was informative and patient with all my questions regarding my 2024 Passport. She has much experience with the wide selection of vehicles you'll More

by Dfabienke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congrats on your new Honda Passport! We hope you enjoy it and are glad that Christina answered all your questions. Be sure to keep an eye out for our upcoming promotions. We’d love to help you again in the future.

December 19, 2024

Had a good experience Oscar Ortega took care of the needs and did not pressure any unwanted or unnecessary services More

by rjnajeraasss848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depart Oscar Ortega
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Dec 20, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're happy to hear the kind words for Oscar, thank you! We hope to help you with your service again in the future, and please check out our service specials.

December 19, 2024

I went in for an oil change, and on my paper work they wrote Oil change, tire rotation, and inspection. I never received a tire rotation More

by Destgomez02
Recommend Dealer
No
Employees Worked With
N/A
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Dec 20, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we're sorry to hear about this discrepancy with your recent service. Would you be willing to discuss this with me so we can the situation resolved? I'm happy to look into this for you and find a resolution. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

December 19, 2024

Professional services courteous employee attitude, clean facilities,fair prices Knowledgeable advisers, Convinient location,comitet to costumer satisfaction. More

by jromanu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Canales
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Dec 20, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the kind words! It's great to know that you had an amazing experience, from the facilities to our team to the location. Thank you, and we hope to see you again soon.

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