Norm Reeves Honda Superstore Cerritos

Took a long time more than 3 hours to have my 1st oil change. I ask the person to check on my car (Aaron) he said he would, but never seen him get up his chair or call. I home the next one is better cust change. I ask the person to check on my car (Aaron) he said he would, but never seen him get up his chair or call. I home the next one is better customer service. More

I was a little disappointed that the only snacks available were kñones you had to purchase. No free coffee… etc! That was a surprise! available were kñones you had to purchase. No free coffee… etc! That was a surprise! More

I like your dealership because I like the services. Specially the services advisor Mr Joseph Vargas wh helped me. Specially the services advisor Mr Joseph Vargas wh helped me. More

We have bought 3 cars here and find the store was customer friendly. We recently bought our 2025Honda Odyssey and Reza Asnashari was very helpful with getting all the paperwork done in a timely mann customer friendly. We recently bought our 2025Honda Odyssey and Reza Asnashari was very helpful with getting all the paperwork done in a timely manner. He also took the time to make us comfortable with all the new features in the 2025. He went beyond to make sure that when we left the store in our new vehicle, that we knew all the new features and felt comfortable in our new car. More

Very nice facility with friendly staff who greeted us and offered assistance immediately. Not unique to this dealership, but I wish the whole process could be streamlined. Spending over 5 hours when we had p offered assistance immediately. Not unique to this dealership, but I wish the whole process could be streamlined. Spending over 5 hours when we had pretty much already chosen our vesicle and agreed on a price is just too long. More

Jojo is a great salesman. I would recommend him to others. He provides great costumer service and checks on his clients. He very professional and friendly. Our experience with I would recommend him to others. He provides great costumer service and checks on his clients. He very professional and friendly. Our experience with him in leasing our truck was a smooth process. He did a great job and we’ll be back to least a car for my daughter. More

Anthony the salesmen was great help and I was able to get what I needed promptly. what I needed promptly. More

I recently got a new car, and I couldn’t be happier with the experience. From start to finish, Devon made me feel completely comfortable and at ease, addressing all my questions and concerns with patience a the experience. From start to finish, Devon made me feel completely comfortable and at ease, addressing all my questions and concerns with patience and professionalism. Car shopping can be stressful, but Devon’s warm and knowledgeable approach turned it into an enjoyable process. I felt genuinely cared for, never rushed, and knew I was in good hands every step of the way. Thanks to Devon, I drove off with a car I love and complete confidence in my decision. Highly recommend! More

Service went smoothly. However, 1 area that I believe would help is in communication. Rarely, if ever, is your vehicle ready by the time “promised”. I never get an update a However, 1 area that I believe would help is in communication. Rarely, if ever, is your vehicle ready by the time “promised”. I never get an update and am routinely waiting 1 to 2 hours past my expected time of delivery with no communication. It can be very frustrating to not know, especially if you have other plans and commitments. More

Professional, courteous & friendly is how I would describe the service dept. I always take my Ridgeline here to get serviced & they never let me down. Ask for Anthony Ortiz, he’s the best service adv describe the service dept. I always take my Ridgeline here to get serviced & they never let me down. Ask for Anthony Ortiz, he’s the best service advisor there in my opinion! More