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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
9,771 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,771 reviews

December 31, 2024

Leo was very helpful kind and went above and beyond! My car was done at the time he said when I dropped it off! Definitely will be having him as my advisor from now on More

by Stephanie Luna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jan 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Leo will be very happy to hear this, Stephanie! We know that all our service crew members do their best to provide top-rated service. We're glad that Leo could help you out, and we'll be thrilled to see you again. Thank you!

December 31, 2024

No haggling. Straight to the point. Great service. Very friendly. Frank Wong was great too. More

by Omar Dominguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Wong
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Jan 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That sounds like an excellent Honda-buying experience, Omar! We want the buying experience to be straightforward and pleasant. We will pass on your compliments to Frank and hope to see you at your first service appointment. Thank you!

December 31, 2024

Dealer meet my expectations,the car was cleaned and prep above normal.Very pleased with the overall experience More

by raydar21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Ray! We're pleased that your new car was in great condition when you drove off into the sunset. We're here to make drivers like you happy, and we're thrilled that we could deliver. Thank you, and we're here for you when you need it!

December 30, 2024

This was a very pleasurable experience. Everyone was super helpful and we were in and out in less than 3 hours with a new car. More

by Emerald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Emerald. It’s great to know we could make your visit such a good one! We're proud to have a helpful team and reviews like yours help us know how we're meeting customers' needs. Thank you, and we hope to be of assistance to you again.

December 30, 2024

I had an amazing experience purchasing my new Honda Prologue with Michael Villanueva! From start to finish, he made the entire process smooth, stress-free, and enjoyable. Michael was extremely knowledg More

by Shayshay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi, and thank you for sharing your fantastic experience! We're thrilled to hear how Michael Villanueva made your journey to owning the Honda Prologue so smooth and enjoyable. The Prologue is an exciting step into Honda’s electric future, and it’s wonderful to know Michael’s expertise and patience helped you feel confident in your choice. We hope you enjoy every moment with your new Prologue, and if you ever have more questions or need assistance, we're here for you!

December 30, 2024

Everybody was very helpful, especially EJ and Lan! They really gave it a personal touch ! More

by piddyfiddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lan EJ AND THE GUY IN FINANCE
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Dec 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the 5-star review! We appreciate the shout-out for EJ and Lan. Don’t hesitate to share your experience with friends and family. We’d love to help them find their dream car too!

December 30, 2024

Good service, helpful staff and car maintenance was done in good time. Would like more information about future repairs More

by Blanca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pena
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Dec 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hello, Blanca. Thank you for the 5-star rating on your recent maintenance visit. At Norm Reeves Honda Cerritos, we love to help customers with their service, so that they can stay on the road for a long time coming. The next time you need service, we hope you'll check out our online scheduling tool for an efficient way to make an appointment. Take care!

December 30, 2024

Service agents commit to getting back to you in certain time but they don’t. I have had this experience with your agents since I start utilizing your center rather than the dealership I bought my car from… More

by seemmmohassibii1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
I rather not
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Dec 31, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we'd like to learn more about your experience, so that we can help. Please contact me to discuss your recent visit. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

December 29, 2024

I couldn’t have a better salesperson help us out than maysam, he made us feel like he’s a family member helping us with our decision, great job my brother More

by massoudnourini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Murat teriyaki was awesome
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Dec 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are so happy to have you in our Norm Reeves family! We'll be sure to share your 5-star review with Maysam, he will be so happy to hear about your experience. Thank you for trusting us!

December 29, 2024

The best car dealer at Honda dealership, he helped me and my family with new car purchase process. Very encouraging and experienced what he does. really felt better with complete process. I highly recommend More

by Jayesh Modha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Jayesh. Thank you for your kind words about Reza! We’re so glad to hear that his expertise and encouragement made the car-buying process seamless for you and your family. Thank you for recommending us, and we’re excited to welcome you back whenever you’re ready for your next vehicle!

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