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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,904 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,904 reviews

December 06, 2025

Susanna was amazing! She took the time to understand what I needed, answered all my questions, and never made me feel pressured. More

by joh17095
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susanna Yim
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December 06, 2025

Susanna is truly an exceptional person. I asked countless questions about the 2026 Honda CR-V EX, and she patiently answered every single one with kindness and professionalism. She also gav More

by mohshinsung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 05, 2025

Christy was amazing! She helped me get the exact car I wanted at an even better price than expected. She made the whole process quick, smooth, and stress-free. I was in a More

by ravennicoleholmes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 05, 2025

I had a good experience thank you would come back again to this dealership ! Great opportunity More

by tripham0279
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 05, 2025

Service was quick, and efficient . Trevor was polite , and was attentive and addressed my concerns. More

by jojosept08
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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December 04, 2025

I’ve attempted to contact Joseph several times regarding the results of my multi-point inspection, but I haven’t been able to reach him. He informed me that the report would be emailed to me on the date of More

by Mgespn3
Recommend Dealer
No
Employees Worked With
Joseph
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Dec 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for letting us know you’re still waiting on that inspection follow-up. It’s completely understandable that you’d want those results in hand. We’ll gladly help track down the information so you don’t have to keep wondering about next steps. Please feel free to reach out, and we’ll work on providing that clarification to you as quickly as possible. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

December 04, 2025

Everyone was super helpful upon arriving to the dealership. It felt very welcoming and made me feel more comfortable coming in to buy my car More

by Rey Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lili Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re delighted that the team made your visit feel genuinely inviting from the start. Rey. Feeling at ease can make all the difference when you’re choosing a new car, and we’re happy that atmosphere clicked for you. Hope your new vehicle already feels like the perfect fit.

December 04, 2025

All the service writers pick and choose who they wanna help How was i the first in line and last to get helped out Had to call the dealer to check on my car Because according to them they text me in More

by Alan Munoz
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Dec 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi Alan, we're sorry to hear this. We want every guest to get the help they need in a timely fashion, and we apologize if you received anything less. Please reach out so we can make it up to you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

December 04, 2025

Leo L. was awesome and so friendly to work with and really appreciated his help with my maintenance. More

by keenansmith76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo L
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Dec 05, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad Leo’s friendly approach made your service visit feel effortless, Keenan. He has a great way of being both supportive and approachable, and your note captures that beautifully. Thanks for giving him a well-deserved shoutout.

December 03, 2025

José Sánchez helped us get the car that we wanted 100% He was patient and resourceful. He was on top of the progress of the loan application. He made it happened. If you need a new Honda he is the go to guy. More

by Lorena.Estrada
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It’s fantastic hearing how José guided you through the whole process and helped you secure exactly what you were looking for. His experience and bilingual support make him a real standout. We’re grateful for your continued trust and thrilled to be part of your family’s car-buying journey.

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