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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,742 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,742 reviews

October 17, 2025

Great service will recommended to all my family and friends also they explained step by step how everything works on the car and on the contract More

by josehrdz88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your recommendation means the world to us, just like your five-star rating! We can't wait to see your friends and family come through our doors. Be sure they let us know you sent them!

October 17, 2025

I have been a customer with Norm Reeves for almost 10yrs and each time they meet my expectations. The team really makes sure I am happy with my vehicle before anything is ever signed and their outreach is More

by ashleyy.sanderss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

A decade together, and we feel that things are stronger than ever! Our team is always delighted to see someone behind the wheel of a new Honda, especially when it's someone we've been working with for a long time. We're happy to be your go-to destination for new cars, exceptional service, and everything else you need!

October 17, 2025

The staff were wonderful and took care of me right before closing time. Super nice More

by tamilasts113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanics
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Oct 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Whatever the clock reads, it's always time for great customer service! Thanks for giving our team something to celebrate at the end of the week. Your 5-star rating lets us all know that we're doing our jobs well!

October 17, 2025

The service was completed in shorter time than it was estimated. Car owner was informed in timely manner to pick up the car. More

by gsw92511
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Our service team does it all! Getting the job done right, finishing quickly, and great communication are all parts of what takes our service center to the next level. Thank you for taking the time to rate us. Whenever your ride needs expert TLC, we'll be waiting!

October 17, 2025

Great excellent car and service being doing this for 5 half years and proballey for more years thank you . More

by richardvmadrid535311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny sanchez
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October 17, 2025

Car sales man Eddie was very knowledgeable and helpful. Would definitely recommend friends and family thank you. More

by teckselectric
Recommend Dealer
Yes
Employees Worked With
Eddie
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October 17, 2025

Service advisor, Aaron has no customer service experience. He did not call or sent text regarding my car status. I had to call twice. The only text received was when it was getting to closing time More

by Millie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
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October 16, 2025

Felt like I was being pushed to get service that I didn’t need. Hadn’t even inspected my car and were already quoting me $600 service when I only went in for an oil change. Overheard coworkers talking about More

by jesscontrerras21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Oct 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback, Jess. Our goal at the service center is total customer satisfaction, and we regret to hear that your recent visit didn't meet those expectations. Please contact us at a time that works for you so that we can discuss your recent experience further. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 16, 2025

Always helpful and informative and very knowledgeable thank you Trevor Rodriguez for your great service advice More

by walterjmarshalld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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Oct 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Trevor wants to thank you for the shoutout, Walter! Since we're always making strides and looking to improve, what are some ways our team can earn that fifth star from you next time? Let us know and we'll be happy to hear it!

October 16, 2025

Large inventory so likely to have something matching your needs. Internet option manager was nice and made the process less of haggling pain. More

by tan_minh_le
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liliana Mares
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Oct 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Convenient tools and a huge selection of Hondas make a great combination! Thanks for giving our team your seal of approval. You can count on us for all your future Honda needs, too!

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