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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
10,395 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 10,395 reviews
July 12, 2025
Bringing in my vehicle for my routine service was easier at a later time I dropped it off at around 10 am . I expected it to be ready around 1-2 pm ,nope it was ready in an hour. My service advisor George R at a later time I dropped it off at around 10 am . I expected it to be ready around 1-2 pm ,nope it was ready in an hour. My service advisor George Raygoza and the technician Fernando went above great customer service . If you need to schedule your service book it with George Raygoza. More
by castillo.luisa
Employees Worked With
George Raygoza
Verified CustomerJuly 11, 2025
The adviser refused to help me even though this is the third time I come in for the Apple CarPlay issue. He insisted that it was my fault and had no fix. third time I come in for the Apple CarPlay issue. He insisted that it was my fault and had no fix. More
by sammmysianeez
Employees Worked With
Miguel Cabrera
July 11, 2025
I like that everyone is very helpful and professional. Service workers are not pushy and yet informative regarding my vehicle. Wait time is very reasonable. Service workers are not pushy and yet informative regarding my vehicle. Wait time is very reasonable. More
by herminiaquintan
Employees Worked With
Michael Barr
July 09, 2025
I had a great experience with the salesperson at the dealership. He was courteous and professional, made my car purchase a lot less stressful. dealership. He was courteous and professional, made my car purchase a lot less stressful. More
by lzhong
Employees Worked With
July 07, 2025
How would you rate dont remember. had an appointment at 11:00am on June 30th and was there at 10:30 am early. Work done in my car is transmission fluid flush and fuel injection cleani had an appointment at 11:00am on June 30th and was there at 10:30 am early. Work done in my car is transmission fluid flush and fuel injection cleaning and body throttle cleaning. waited and was able to pick up my can at 5:30 pm after 7 hours. Terrible!? (5=excellent 4=good 3=average 2=fair 1=poor) More
by Lvaldez
Employees Worked With
dont remember. had an appointment at 11:00am on June 30th and was there at 10:30 am early. Work done in my car is transmission fluid flush and fuel injection cleaning and body throttle cleaning. waited and was able to pick up my can at 5:30 pm after 7 hou
July 06, 2025
After many years of moving away from Cerritos, we found ourselves returning to Norm Reeves Honda for our most recent car purchase. It was the willingness of the manager to work within our budget, the selec ourselves returning to Norm Reeves Honda for our most recent car purchase. It was the willingness of the manager to work within our budget, the selection of vehicles, and the courtesy of the staff that brought us back. We found the team to be fair and professional. And we found the viewing and buying experience to be hassle-free. As for the vehicle itself, it comes with all the features we needed and drives very smoothly. Overall, we had a great experience and would recommend this dealership to anyone looking for a Honda. More
by Delkadelkaramous
Employees Worked With
Ramin Rad; Liliana Marey, Avery Richey
