Norm Reeves Ford Superstore

The service was very good and I was very pleased with Richard he was very helpful and professional 😀 thanks again 😀 Richard he was very helpful and professional 😀 thanks again 😀 More

Great customer service and vehicle service loved that they washed the car not like another dealership next door that gives vouchers they washed the car not like another dealership next door that gives vouchers More

I'm happy I feel very satisfied with my car they did a great job thank you very much great job thank you very much More

Everyone was professional and efficient that I worked with yesterday. They even delivered my car to me last night! with yesterday. They even delivered my car to me last night! More

Great service, Isaiah was helpful, kind and went out of his way to help us with our purchase his way to help us with our purchase More

The service was excellent. Everything was taken care of smoothly from scheduling appointment to checking the vehicle in. Everything was taken care of smoothly from scheduling appointment to checking the vehicle in. More

Excellent prices and services. The customer services are very professionals, and help you to get the REAL DEAL if you're searching for your DREAM car. The customer services are very professionals, and help you to get the REAL DEAL if you're searching for your DREAM car. More

I was disappointed in how my car was handled while I was waiting for it to be fixed. First I didn't get any information on what day it would be done, then when I did it was because I kept messaging to see w waiting for it to be fixed. First I didn't get any information on what day it would be done, then when I did it was because I kept messaging to see what was the status of my car, I was promised to be called but wasn't, after I kept texting finally after a week I was told it would be done. I feel like lack of communication was a big problem, after I was told my car would be done that day I messaged to say I was on my way to pick it up and I was told the mechanic said it wasn't done and I can pick it up without it being done but had to bring it back to get fixed more because I had to pay for something when it sounded worse driving it then when I brought it in. The advisor apologized and I feel like this is the last time I will ever come here to get my car fixed. It wasn't only lack of communication with the advisor but the mechanic, I should have been contacted but wasn't. I feel like the mechanic took so long and the advisor had to hear I was so upset about it. The advisor made it up to me but in reality this could have been avoided if I was contacted and the mechanic did everything he needed to do in a timely manner. Just disappointing. More

Robyn was great! I Was kept updated and felt my car concerns were addressed. Robyn was friendly and helpful. I Was kept updated and felt my car concerns were addressed. Robyn was friendly and helpful. More

Best place to buy a new Ford vehicle. I am very happy with my purchase. If I ever buy another Ford vehicle this is the place I will go. Thank Norm Reeves Ford for my vehicle I am very happy with my purchase. If I ever buy another Ford vehicle this is the place I will go. Thank Norm Reeves Ford for my vehicle More