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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,225 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,225 Reviews of Norm Reeves Ford Superstore

November 19, 2021

Joseph was extremely helpful, he made our experience there pleasant. Couldn’t ask for a better car salesman. Thank you! More

by Anjtec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Calderon, Benjy Brown
Nov 19, 2021 -

Norm Reeves Ford Superstore responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy.

November 19, 2021

I’m very happy with the purchase I made today, the person in charge: ERNESTO COVARRUBIAS give me a very good customer service. More

by M.soria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Covarrubias
Nov 19, 2021 -

Norm Reeves Ford Superstore responded

Congrats on your purchase and thank you for the 5-star review!

November 17, 2021

Enrique was very helpful and accommodating during whole process. I’m glad we were connected. It was a pleasurable experience, never was interested in Ford, but the level of customer services I received wil More

by Elle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Inclan, Enrique Covarrubias
Nov 18, 2021 -

Norm Reeves Ford Superstore responded

We can’t thank you enough for writing this awesome review for Enrique and our dealership, Elle! It was a pleasure to help you, and we look forward to doing so again.

November 15, 2021

Amazing customer service! The staff listens to your wants and needs and act accordingly. Thank you David for listening. More

by Jensand10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido
Nov 15, 2021 -

Norm Reeves Ford Superstore responded

We're happy to have provided you with such a wonderful experience at Norm Reeves Ford!

November 08, 2021

David was great at assisting me! I went in to up grade my current lease and he made the process easy and fast. Thanks for the awesome customer service. More

by Ag9361172
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido
Nov 09, 2021 -

Norm Reeves Ford Superstore responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

November 08, 2021

Enrique worked diligently to ensure we accomplished the task at hand. Ford Credit put up a few obstacles, but with the assistance of the GM Mile Gilligan, we were able to successfully overcome them. Missio More

by Desmond4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Mike Gilligan, Enrique Covarrubias
Nov 09, 2021 -

Norm Reeves Ford Superstore responded

Happy we could help, Desmond! Our team strives to make car buying the best experience. Congrats and enjoy your new ride!

November 07, 2021

One of the best finance manger to find today. He was great helpful. He will help you to get the best deal More

by sam.malaty
Customer Service
Recommend Dealer
Yes
Employees Worked With
Manny Mendez
Nov 09, 2021 -

Norm Reeves Ford Superstore responded

Hi Sam, thank you so much for the fantastic review on Manny! It's extremely help to receive feedback on our team. Take care!

November 07, 2021

Jorge is amazing guy. He will help you to get what you want . If you are looking for a ford mustang ask about him . He has the best customer service . More

by sam.malaty
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez
Nov 09, 2021 -

Norm Reeves Ford Superstore responded

Thanks for the lovely review and rating, Sam! We are pleased to hear you had a great experience working with Jorge.

November 04, 2021

Great service and timely updates . Great Great great great great great great great great great More

by Chollyw777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ybarra
Nov 05, 2021 -

Norm Reeves Ford Superstore responded

We are pleased to hear you had a great experience during your visit. Thank you for the review!

November 01, 2021

I went in to pay off the lease and at the same time they said they managed to squeeze me in for an oil change service was excellent salesman Josh was great I’ve been dealing with him for the past three year More

by Kcgyontz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gonzalez, Josh Vanden Akker
Nov 02, 2021 -

Norm Reeves Ford Superstore responded

Thanks for the positive feedback on your visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

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