Norm Reeves Ford Superstore

I had been looking for a new SUV. I had been driving a yr 2000 Lexus RX300. I still love the car and kept it but I want to put very little miles on it as an around town car. A semi-retired car. I wen yr 2000 Lexus RX300. I still love the car and kept it but I want to put very little miles on it as an around town car. A semi-retired car. I went to all of the Dealers on Cerritos Car Row. It was early in the morning on Memorial Weekend. I looked at the various cars and SUV's the week prior at the other dealerships. On that day I was looking at Ford. I met Joshua McFarland who was cheerful, pleasant, and quite frankly the best "car saleman", I had ever encounted. I had dreaded the whole car purchase thing back and forth and any pressure. There was no pressure from Joshua. He assured me that he would do what he could to "EARN" my business. Not get my business - "EARN" my business. How is that for a concept!!! He is a very respectful young man and so is the dealership. I would recommend him and the dealership to all my family and friends. (Just a tiny bit slow with the finace process). I found the car for me that morning! It is a Ford Escape and I was happy to make the deal that I wanted. I love my new SUV! Thank you. More

Everyone we came in contact with at the dealership was very friendly. We were helped in a timely manner as Joshua McFarland met us at the door and was very attentive to our needs without being pushy at a very friendly. We were helped in a timely manner as Joshua McFarland met us at the door and was very attentive to our needs without being pushy at all. Angie, the General Sales Manager for the dealership, was extremely helpful in locating the exact vehicle that I wanted, that was at another Ford dealership. I was given all of the available options with no pressure to choose any one of them. The vehicle was priced fairly and the sale went very smoothly. All papers were signed and the next day I was to come back to pick up my car. I was communicated with several times on the day of pick up, informing me where the car was and what was being done. The last call was to let me know when I could pick it up. The car was washed, filled up and ready for me with all of the features that I had requested. Joshua spent a lot of time making sure I was comfortable with the features of the car, especially SYNC with all of its intricacies. I could not have had a more pleasant purchase experience and would recommend this dealership to anyone. More

I purchased a 2011 Ford Focus and can only rave about the quality of service, professionalism, and overall attention to detail Joshua McFarland displayed. Joshua knew everything he needed to know about the v quality of service, professionalism, and overall attention to detail Joshua McFarland displayed. Joshua knew everything he needed to know about the vehicle, and was quick to point out features which were specific to my needs. I had visited many other dealerships in the Cerritos Auto Square on the date of my purchase and none of the other experiences could compare to Cerritos Ford. I was also received superior service from Manuel Mendez the Finance Manager. I would highly recommend purchasing a vehicle for Cerritos Ford and to receive world class service ask for Joshua McFarland. More

Went looking for a new truck sal gonzalez show us around we did not find the vehicle that I wanted . I was tired of looking for this truck. Sal said don't worry I will work for you he found my truck gave m we did not find the vehicle that I wanted . I was tired of looking for this truck. Sal said don't worry I will work for you he found my truck gave me a great price thank you for all the services cerritos Ford gave me bill More