Norm Reeves Ford Superstore

F150 buyer I emailed Neri with lots of questions the past 2 weeks. He has been so pactient. I know I'm a pain sometimes but I just want to make sure I will get a I emailed Neri with lots of questions the past 2 weeks. He has been so pactient. I know I'm a pain sometimes but I just want to make sure I will get a great deal on the car I want. Neri has promptly answered my emails and made me feel at ease about a big purchase. More

Excelent Love this dealer, they are very friendly, knowledge. always refered this dealer to my friends and the sales rep David Pullido he is one of the best sa Love this dealer, they are very friendly, knowledge. always refered this dealer to my friends and the sales rep David Pullido he is one of the best sales this is not our 1st transaction with him. More

Excellent Outstanding customer service provided by Luis Torres. I had a couple questions on a Lincoln MKZ, he was very informative and helpful. He was very pati Outstanding customer service provided by Luis Torres. I had a couple questions on a Lincoln MKZ, he was very informative and helpful. He was very patient, and he was a great listener. I was very happy and comfortable working with Luis. More

Competitive Pricing and Personal Service I appreciated the fact that I was able to submit my credit application online and view soft copies of several "window stickers" listing the vehicle fe I appreciated the fact that I was able to submit my credit application online and view soft copies of several "window stickers" listing the vehicle features and prices that were emailed to me by my internet sales representative, Neri Ellis. This made it much easier to select the perfect vehicle, which Neri went to pick up from another Ford dealership before I arrived so that I could test drive the actual car I leased. Neri was even able to beat a lease offer I received from another Ford dealership on a similar vehicle by over 10% on the monthly payment! More

Great experience He was very helpful with everything and show me everything in the car . Enjoy his help and I give him a 100% from me ANTHONY Rodriguez. I look forwa He was very helpful with everything and show me everything in the car . Enjoy his help and I give him a 100% from me ANTHONY Rodriguez. I look forward with him again in the future. More

Preferred Customer Treatment On September 22 I took delivery of a 2014 MKZ at this dealership. JR Rodriguez was the sales person that found this car for me, and spent his time ma On September 22 I took delivery of a 2014 MKZ at this dealership. JR Rodriguez was the sales person that found this car for me, and spent his time making sure that I understood how to use all of the features, especially the electronics. He also set-up many features that I needed to be automatic right away. JR listens to what the customer wants (I wanted safety and economy) and provides the best product available for the customer. My situation was unusual in that I made a mistake yet the dealership worked together to help me with a viable solution. JR was instrumental in coordinating this entire transaction. From the top leadership down to the sales force, mechanics, and receptionists, this dealership is exceptional. I would highly recommend JR Rodriguez and this dealership to anyone More

Suprisingly pleasent experience not only was Neri the best price, he was also the most attentive to the needs of my family and always had an answer to my questions. Very easy and no not only was Neri the best price, he was also the most attentive to the needs of my family and always had an answer to my questions. Very easy and no pressure transaction, i would definately reccomend this dealership and reccomend Neri Ellis. More

Excellent experience buying my first fusion I would like to take the time to thank Neri Ellis for purchasing my first new car such a great experience I wish more salesman be like him. I would like to take the time to thank Neri Ellis for purchasing my first new car such a great experience I wish more salesman be like him. More

Excellent customer service Neri was very helpful, knowledgable and informative. Happy with are new ford explorer. Will decently come back and recommend this dealership to our Neri was very helpful, knowledgable and informative. Happy with are new ford explorer. Will decently come back and recommend this dealership to our friends and family. More

Satisfied Customer I recently purchased a pre-owned vehicle from Norm Reeves Ford Superstore. I found the vehicle listed on the internet and submitted an online request I recently purchased a pre-owned vehicle from Norm Reeves Ford Superstore. I found the vehicle listed on the internet and submitted an online request for more information. Wesley responded very quickly, answered my initial questions and sent a link to a video of the vehicle. I came in to the dealership later that same day and asked to see Wesley, but was referred to Neri because Wesley was with another customer at the time. Neri took care of me for the remainder of my transaction which took place over a period of two days (Note: the transaction took place over two days, not because of slowness on the part of Neri or Norm Reeves Ford; it was because of me). Neri was extremely helpful, very friendly and conducted himself in a professional manner. He arranged for me to take a test drive the first day, and to borrow the car to show my wife the next day. Once I decided to make the purchase, the process was quick and easy. I will recommend, to my friends and family, that they do business with Norm Reeves Ford and will specifically recommend that they request Neri or Wesley to walk them through the process of purchasing a new or used vehicle. More