Norm Reeves Ford Superstore

Jorge Velazquez is a Superstar I was searching for a preferably used or possible new Transit Van around the SoCal region for our small business and after a conversation with Jorge, I was searching for a preferably used or possible new Transit Van around the SoCal region for our small business and after a conversation with Jorge, he confirmed a few suspicions that many of the used transit vans would be low-mileage highly abused package delivery vehicles that may not make the best long-term purchase. He spent the time to listen to my wish list and was happy he would be receiving one shortly. He stayed and sent me pictures later that night as they delivered it. I emailed him the purchase check and he assured me he would "hide the keys" from everyone! Asking to take delivery within a couple days, he arranged the security panel installation in one day. I needed to pay attention to my business not drive around SoCal to buy a vehicle. He saved my entire day and personally delivered the van to me in Vista. I am the proud owner of a T350 Ford Transit Van with the 310 H.P. 3.5 ltr. Eco-Boost engine with dually wheels and the tow package. It couldn't have been handled any more efficiently and easily. Thank you Jorge! Sean Laflin President - BANG! Creative, Inc. More

Awesome truck from a great staff I got the truck I wanted at an amazing price. Thank you to the entire team. Looking forward to many years of enjoyment. I definitely recommend. I got the truck I wanted at an amazing price. Thank you to the entire team. Looking forward to many years of enjoyment. I definitely recommend. More

Made last minute appointment to replace battery. Despite vehicle being purchased at a different dealership, Norm R. had access to vehicle history. Dealership customer service was great! vehicle being purchased at a different dealership, Norm R. had access to vehicle history. Dealership customer service was great! More

Great dealership.Attention to detail, gave good Great dealership. Attention to detail, gave good explanations. Buying a new car takes a while, so learning to be patient is a virtue. One day a lot Great dealership. Attention to detail, gave good explanations. Buying a new car takes a while, so learning to be patient is a virtue. One day a lot of that paperwork will be digital. In the end I love my new Ford F150 platinum. More

Pleasant and efficient experience! Josh is a superstar salesman! Thank you for another positive experience! We also enjoyed the collaboration between Josh and Romy! They helped us find Josh is a superstar salesman! Thank you for another positive experience! We also enjoyed the collaboration between Josh and Romy! They helped us find the right car! A new Lincoln Corsair! Thank you for a great experience! More

The service is great here. I purchased my car here brand new in 2009. They have serviced my car since it was purchased. Very pleased so far new in 2009. They have serviced my car since it was purchased. Very pleased so far More

Everything was great treated very well and respectful service was done in less then 2 hours made me feel welcomed thank you will return for future service service was done in less then 2 hours made me feel welcomed thank you will return for future service More

My Mustang is still under the warranty and they were not able to fix the problem and they even lied to me saying that they fix it and now they don’t return my calls or text messages. Only proves that they d able to fix the problem and they even lied to me saying that they fix it and now they don’t return my calls or text messages. Only proves that they don’t know what they’re doing and they’re not responsibles They are the worst dealer I ever deal with. Don’t go there!!!! More

Sales department was very helpful finding a vehicle for us. Finance was very knowledgeable and helpful. The dealership was very nice and modern. The selection of vehicle was great. us. Finance was very knowledgeable and helpful. The dealership was very nice and modern. The selection of vehicle was great. More

Raymond is great he fixed my suv very quickly and was always in contact with me. It is wonderful that you have night pick up. He is so polite. That is one of the reasons why I keep coming back to Cerri always in contact with me. It is wonderful that you have night pick up. He is so polite. That is one of the reasons why I keep coming back to Cerritos Ford. It is also very nice that my salesman Jorge still says hello and remembers me and my family after 2yrs. I love Ford of Cerritos More