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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,225 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,225 Reviews of Norm Reeves Ford Superstore

December 05, 2019

Rafael demonstrated a “Can Do” attitude when I arrived and was able to provide the level of service I expect. Rafael did a great job! More

by gilbert
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales
Dec 05, 2019 -

Norm Reeves Ford Superstore responded

We truly appreciate the 5 star- rating and awesome feedback, Gilbert!

December 05, 2019

Nestor is awesome Let me start off by he will not pressure you into a vehicle at all unlike other salesman. He’s helpful, patient, and 100% just wants to help you get i More

by Jquij4s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor Holguin
Dec 06, 2019 -

Norm Reeves Ford Superstore responded

We truly appreciate the 5 star- rating and awesome feedback!

December 04, 2019

Great Went in with very little hopes n came out with a brand new truck. This is the place to come if your in the market for a new car More

by Mrvin1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafhael Cardoza
Dec 04, 2019 -

Norm Reeves Ford Superstore responded

We appreciate this great feedback and 5 star- rating!

December 04, 2019

I brought my car in with an electrical problem. I was certain I would have to leave it and rent a car before picking up the next day. I was stressed and had to take 1/2 day off work. Juan made me feel co More

by Terrilu
Recommend Dealer
Yes
Employees Worked With
Juan Soto
Dec 04, 2019 -

Norm Reeves Ford Superstore responded

We truly appreciate the 5 star- rating and positive feedback, Terri!

December 03, 2019

Great service and friendly staff no pressure especially the monthly payment just what I want is a great group of people working fo you ok More

by elsamorales1
Recommend Dealer
Yes
Employees Worked With
Fortino Milian, Manny Sandoval
Dec 04, 2019 -

Norm Reeves Ford Superstore responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating, Elsa!

December 03, 2019

Thank you Rafael for the excellent customer service you provide on this very hectic day I appreciate the attention and service to my vehicle 5. More

by Lily
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales
Dec 04, 2019 -

Norm Reeves Ford Superstore responded

We truly appreciate the 5 star- rating and awesome feedback, Lily!

December 03, 2019

Zarie Rockstar Excellent service. Highly recommended this Dealership. Sales Girl ( Zari) she is very knowledgeable about the Ford Products. And I am impressed by he More

by Ronchatterjee1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kang, Zari Ruiz, Jesse Martinez
Dec 04, 2019 -

Norm Reeves Ford Superstore responded

Thanks for taking the time to share about your experience and the 5-star rating, Ron!

December 02, 2019

Josh, our salesman, was helpful, efficient and got us through the process very quickly. There was no haggling and he explained all our options. Would definitely buy here again. Finance was great also More

by ralphcolafati
Recommend Dealer
Yes
Employees Worked With
Josh Vanden Akker, Manny Mendez
Dec 04, 2019 -

Norm Reeves Ford Superstore responded

We really appreciate the great review and 5 star- rating, Ralph!

December 01, 2019

Daniel was great Daniel and Bernarbe were great at answering all my questions, finding the right truck and arrainging a great rate on the financing. Job well done!! More

by daleehy2241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Serbanoiu
Dec 02, 2019 -

Norm Reeves Ford Superstore responded

We appreciate this great feedback and 5 star- rating!

December 01, 2019

I have installed new brakes from the same dealer there's a noise with them now and they tell me it's nothing. $85! Sucks More

by Sandytoriz
Recommend Dealer
No
Employees Worked With
Juan Soto
Dec 02, 2019 -

Norm Reeves Ford Superstore responded

Hello Sandy, we are very concerned to hear this feedback about your breaks and understand your frustrations. Please give our Service Director, Sean Osborne, a call at a time that works best for you, 562-405-3570. Thank you.

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