
Norm Reeves Ford Superstore
Cerritos, CA
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2,226 Reviews of Norm Reeves Ford Superstore
The service here was excellent! Manny helped me get into a great Lincoln MKZ I had been wanting for years. Very satisfied with the service. a great Lincoln MKZ I had been wanting for years. Very satisfied with the service. More
There was ZERO pressure! I’m grateful 🙌🏽I was There was ZERO pressure! I’m grateful 🙌🏽 I was actually just going to take a letter I received from Capital One, when “Fernando Pamatz” greeted m There was ZERO pressure! I’m grateful 🙌🏽 I was actually just going to take a letter I received from Capital One, when “Fernando Pamatz” greeted me and asked a few legitimate questions. No hype. No extra. No over zealous Salesmanship! Pure patience and knowledge! I’m an Accountant and Active Controller of a Large Company. I know BS when it’s coming my way. Fernando was very anchored in his demeanor and professionalism. Kind and very informative. We looked, we compared, we ran numbers. He got me a better deal than what was offered by Capital One. Like that! I’m driving a New Car! Not even 2 hours there! Thank you Fernando and Norm Reeves Honda!! I’ll be referring friends and family 😉 Fortino Milian: Thank you! This gentleman was very awesome and worked the numbers on my behalf as well!!! Brandon: You’re going to do great! Your trainer is a great man to shadow!! Fernando Pamatz: Again, thank you for a job well done! And thank you for the follow up call a couple of days later!! Very best, Sandi N. More
So my husband and I went in to get an upgrade on my Ford fusion, and then we met Mr. Mike O’Connor. Mike then told me that I’m not a Ford fusion kind a gal, I’m a Lincoln MKZ kind of gal. Mike said just t fusion, and then we met Mr. Mike O’Connor. Mike then told me that I’m not a Ford fusion kind a gal, I’m a Lincoln MKZ kind of gal. Mike said just try it out... After I drove the Lincoln, and Mike “brainwashed” me, I mean convince me that I am a Lincoln kind of gal! Next thing you know I’m sitting with Oscar signing the paperwork. Oscar told me that Mike was a great dancer. I asked Mike to show me some moves and he gave me only about three seconds, I got gypped :( Perhaps someday I’ll get to see those Saturday Night Fever moves :) Oh yes, the review ! My husband and I had an overall great experience, excellent customer service from both Mike and Oscar!! More
Excellent service again will refer all my friends very friendly john Kang made signing extremely painless very kind and knowledgeable thank you for making my son happy friendly john Kang made signing extremely painless very kind and knowledgeable thank you for making my son happy More
I needed to buy a used car within my budget and since it I needed to buy a used car within my budget and since it would be my first car I wanted to make sure I was getting a great deal for the amount of mon I needed to buy a used car within my budget and since it would be my first car I wanted to make sure I was getting a great deal for the amount of money I had. Fernando made sure I purchased a good car and that I would feel happy with it. He's a real good person. Thank you so much for everything. More
Great amazing customer service I can’t say enough about this place, Mike O’Conner was my salesman and was absolutely amazing,he worked with me for several days on financing, has ton I can’t say enough about this place, Mike O’Conner was my salesman and was absolutely amazing,he worked with me for several days on financing, has tons of patience and wasn’t pushy at all..I give Norm Reeves Ford 5 stars, Mike you sincerely made my dream come true with this beautiful Mustang, and I will always remember this experience. Thank You!! More
Thank you for the great service! When I made the appointment, I was informed that the service would take about 4 hours. No sir, I was out in less than 1 1/2 hrs. My husband and I are very happy Ford appointment, I was informed that the service would take about 4 hours. No sir, I was out in less than 1 1/2 hrs. My husband and I are very happy Ford customer; and it’s services like this that keep us coming back to Ford on our auto purchases. More
After car shopping all day, I had been disappointed w the reps, which I knew I would not return despite the deal of the car. Then, I came to Ford and met Miles. We knew he had a genuine heart and was not pre reps, which I knew I would not return despite the deal of the car. Then, I came to Ford and met Miles. We knew he had a genuine heart and was not pressuring us for deals. He truly showed what it meant to service a customer and not the other way around. When I saw the car I wanted, not having prior interest in it, in combination w meeting my sales person, It just felt right to us. I knew I was in the right place. Then we met Oscar our finance rep. He was very kind and genuine. Overall, we had a great experience with our reps and I was very happy with my decision!! Thanks guys! Patty More
The service was fast,friendly and helpful. I was impressed on how fast my F150 was serviced the service advisor was friendly and helpful and so was the rest of the staff would definitely go back 👍 impressed on how fast my F150 was serviced the service advisor was friendly and helpful and so was the rest of the staff would definitely go back 👍 More