Norm Reeves Ford Superstore

I always get great service at Lincoln Cerritos, top notch. Rafael is awesome and caring. Thank you for taking care of me and my car. notch. Rafael is awesome and caring. Thank you for taking care of me and my car. More

Super great costumer service. Provided amazing communication and reassurance of everything. Ivan was great on making me feel my vehicle was in great care and helped with any problems with the warr communication and reassurance of everything. Ivan was great on making me feel my vehicle was in great care and helped with any problems with the warranty. More

Service department took the time to test run the call and a personal phone call to hear my observations to accurately analyze the problem to remedy the issue a personal phone call to hear my observations to accurately analyze the problem to remedy the issue More

Thankful for a smooth experience and a swift transaction. Easy negotiations and honored what was promised over the phone. In and out of the dealership without haggling. I highly recommend Jessie and Manuel. Easy negotiations and honored what was promised over the phone. In and out of the dealership without haggling. I highly recommend Jessie and Manuel. More

I had a really good experience buying my van here. Jorge helped me order my van from the factory. I am happy with my purchase. He answered my questions very fast, he also helped me all the rebates so I can helped me order my van from the factory. I am happy with my purchase. He answered my questions very fast, he also helped me all the rebates so I can save money. He's great to work with, I definitely recommend him as your sales person! More

Jose Torres excellent the rest above all need improvement in customer service and knowledge of product (cars) wont buy norm reeves again due to upper management sales and finance. And will never recommend. in customer service and knowledge of product (cars) wont buy norm reeves again due to upper management sales and finance. And will never recommend. More

Second time coming to Norm Reeves Ford and second time walking out with a new vehicle. Professional and straight forward. Will return in the future for my future Ford purchases walking out with a new vehicle. Professional and straight forward. Will return in the future for my future Ford purchases More

Checking in isn't always the best part of the experience. I find myself sitting in my car for awhile until I get acknowledged. So I walked in to get someone to help me. However, once the car is in service, I I find myself sitting in my car for awhile until I get acknowledged. So I walked in to get someone to help me. However, once the car is in service, I like how they keep me updated constantly. Daniel from the service department is kind, professional and efficient. Thank you, Daniel! More

Daniel Sanchez my service advisor was very pleasant to work with he explained everything very satisfied keep up the good work Daniel thanks and stay safe work with he explained everything very satisfied keep up the good work Daniel thanks and stay safe More

They are very friendly and personable. Honestly works with you to get the deal YOU want, not what they want. Better than most sales reps. with you to get the deal YOU want, not what they want. Better than most sales reps. More