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Nissan of Wichita Falls

Wichita Falls, TX

4.8
1,450 Reviews

4000 Kell W Blvd

Wichita Falls, TX

76309

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1,450 Reviews of Nissan of Wichita Falls

January 30, 2021

Brian was very pleasant to work with he answered all questions that I had . He was very polite and worked hard at making sure I was happy with every aspect of my experience. More

by PDALE3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin King, Brian Collier
January 29, 2021

They charged for parts they didn’t install and because of this they lost my business and my friends business also. Too many other dealerships to choose from. More

by jbbreid
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jared Langston
Feb 16, 2021 -

Nissan of Wichita Falls responded

Mr. Reid, It was great meeting you and getting everything resolved. Also, thank you for returning as one of our customers. We value all customers and their comments. Kevin Delcambre

January 28, 2021

I worked with Brian Collier during my journey to new car ownership. He was friendly, knowledgeable and worked diligently to meet my requirements. He kept me posted and updated during the process More

by RONBROOKS71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin King, Brian Collier, Jerali Patillo
January 27, 2021

Jared is very conscientious and so easy to work with. When I bring my Armada in or have a service question, I always ask for Jared. He is the best Service Advisor at Nissan Wichita Falls! More

by TMROBINSON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Langston
January 27, 2021

This is the first dealership that we have used that stays friendly after the purchase. When we come in for service everyone is very helpful, friendly, and explains what is done. The work is done quickly . More

by dandjriddle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bennett, Jared Langston
January 22, 2021

Had oil changed on the 7th and had to bring it back due to leaking oil all over my Garage floor. There was something that got broke when the service was done. Not happy about garage floor . Had to put some More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bennett
Jul 25, 2021 -

Nissan of Wichita Falls responded

Sorry to hear about this. Our service manager will be contacting you shortly.

January 22, 2021

One hour and 30 minutes for an oil change and I was the 1st person there...never coming back. I expected to pay $19.00 for oil change but it went back up to thirty dollars. More

by CMSGTCHUCKADAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared Langston
January 22, 2021

Great and quick service, Andy was great in helping me with some information about my head lights, and they washed my car Amazing!!thank you! More

by caalmon1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bennett, Andy Policky
Jul 25, 2021 -

Nissan of Wichita Falls responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 19, 2021

Took 2 hours for oil change and filter change. Should have told a ahead that it is going to be long. Better communication needed. Thanks More

by ANANDKOTHUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Bennett
January 15, 2021

Brian really helped me get into what I needed with no problems. I would recommend Nissan to any of my family and friends. Thank you More

by GONZALESCYN60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin King, Brian Collier
Jul 25, 2021 -

Nissan of Wichita Falls responded

Gonzalescyn60, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

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