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Nissan of Wichita Falls

Wichita Falls, TX

4.8
1,450 Reviews

4000 Kell W Blvd

Wichita Falls, TX

76309

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1,450 Reviews of Nissan of Wichita Falls

March 21, 2021

XGreat service as usual. They were able to get my car's problem figured out and when I was called, Jimmy explained to me what the problem was and what they did to fix it. More

by HATTENDORFC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bennett, Jared Langston
May 03, 2021 -

Nissan of Wichita Falls responded

Thank you for taking the time to give us a review! We appreciate your kind words and will forward this to Jared and Jimy. Thanks again!

March 21, 2021

I had a great experience with Jimmy. He was patient, informative, and worked tirelessly to ensure with for what we were looking for. There were several times when we changed vehicles to meet our budget More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachad Moreland, Sam Turner, Mutandwa Machemedze, Barb Montgomery, Brian Collier, Jimmy Gordon, Patrick Madrid
May 03, 2021 -

Nissan of Wichita Falls responded

Hi there Kareen La Touche, We appreciate the kind words! I’m thrilled to hear that you had a great experience with Jimmy and that he was able to find a vehicle that worked out for you. It’s always humbling to hear how we’re able to make our customers’ lives easier. I’m also happy that you found the Nissan of Wichita Falls car buying process informative and pressureless. We put a lot of work into that, and so I’m glad to hear it’s serving its purpose and helping you out. Have a great day, and thanks for the review! Shelby Reese Digital Marketing Manager

May 11, 2021 -

Kay responded

Definitely! You need to know how awesome he is.

March 20, 2021

Very nice and helpful. Would gladly come back to get any service I need. Jimmy and dusty were very nice and helpful. Thank you so much. More

by ELIZABETH30.CB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusty Buckley, Jimmy Bennett, Jared Langston, Richard Lacoss, Serena Juarez
May 03, 2021 -

Nissan of Wichita Falls responded

Hello ELIZABETH30.CB, Wow – thanks for your kind remarks! I’m so happy that the team was nice and helpful. We thrive on this type of feedback, so I’ll be sure to pass this review off to the team. Our LOCAL MANAGEMENT STAFF believes the customer comes first, and I’m ecstatic that we were able to make it happen for you here. Thanks again! Shelby Reese Digital Marketing Manager

March 20, 2021

Best service I’ve ever had. Handled my issue as quickly as possible. Richard was very helpful and attentive to my needs and I will deal with him again More

by Jerry.black02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Lacoss
May 03, 2021 -

Nissan of Wichita Falls responded

Hello Jerry.black02, Wow – thanks for your kind remarks! I’m so happy that your car service experience was positive. Remember that if you purchased your vehicle from our store, your oil changes would always be $19.95. We thrive on this type of feedback, so I’ll be sure to pass this review off to Richard. Thanks again! Shelby Reese Digital Marketing Manager

March 20, 2021

Great dealership, works with you every step of the way! Friendly professional, honest people. Willing to go the extra mine to get you what you need and for the best price. More

by PHILIPBRING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Turner, Dusty Buckley, Brian Collier
May 03, 2021 -

Nissan of Wichita Falls responded

Hey PHILIPBRING, Thank you for taking the time to review us! I’m sure that Brian, Sam, and Dusty will be thrilled to see your 5-star review. We hope you enjoy your 2019 Nissan Sentra! Thanks again – we appreciate it. Shelby Reese Digital Marketing Manager

March 20, 2021

A very clean and health conscious (with masks and hand sanitizers) facility. Pleasant employees. None of the high pressure sales tactics, other dealerships practice. An enjoyable, relaxed atmosphere More

by PAGALLANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin King, Mutandwa Machemedze, Jared Langston
May 03, 2021 -

Nissan of Wichita Falls responded

Hi PAGALLANT, We appreciate you sharing your thoughts here. I’m so happy that your car buying experience was positive. Remember that if you purchased your vehicle from our store, your oil changes would always be $19.95. We thrive on this type of feedback, so I’ll be sure to pass this review off to Muta, Jared, and Justin. Thanks again! Shelby Reese Digital Marketing Manager

March 18, 2021

We had a great experience purchasing our new Pathfinder. A big thank you to the team at nissan of wichita falls for all of their help. More

by TERRY.MCDONALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin King, Rachad Moreland, Michael Smith
May 03, 2021 -

Nissan of Wichita Falls responded

Hey TERRY.MCDONALD, Thanks for the positive review! We love hearing from our customers – especially when our team can make a positive difference to them. We hope that we converted you to Nissan for life. Enjoy your 2020 Nissan Pathfinder! Thanks again, and we hope to see you again soon for your oil change! Shelby Reese Digital Marketing Manager

March 18, 2021

Muta was very friendly! Jacob in finance, fast and efficient the most pleasant car buying experience I have ever had! Wayyyyy better than buying from the Patterson group More

by DOGEBUDDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mutandwa Machemedze
May 03, 2021 -

Nissan of Wichita Falls responded

Hey DOGEBUDDY, Thank you for taking the time to review us! I’m sure that Muta and Jacob will be thrilled to see your 5-star review. We hope that we converted you to Nissan for life. Thanks again, and we hope to see you again soon for your oil change! Shelby Reese Digital Marketing Manager

March 17, 2021

Always excellent excellent service excellent customer service all is great it was great it was good life is good love the truck and it's awesome no More

by THUMPSK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mutandwa Machemedze, THE GONG, Brian Collier, Jimmy Gordon, Jeff Bowles, Patrick Madrid, Michael Smith, Zachary Rhone, David Touchet, Elizabeth Carter
May 03, 2021 -

Nissan of Wichita Falls responded

Thank you for taking the time to give us a review! We appreciate your kind words and will forward this to the team. Enjoy your truck!

March 17, 2021

Brian was an excellent sale rep that we went through. From the phone call about the the vehicle all the way through purchasing. He was very knowledgeable and understanding our concerns. More

by KU1FAN83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin King, Brian Collier
May 03, 2021 -

Nissan of Wichita Falls responded

Hello KU1FAN838, Wow – thanks for your kind remarks! I’m so happy that the team was thorough and considerate of your needs and that you plan to keep doing business with us. We thrive on this type of feedback, so I’ll be sure to pass this review off to the team. Our LOCAL MANAGEMENT STAFF believes the customer comes first, and I’m ecstatic that we were able to make it happen for you here. Thanks again! Shelby Reese Digital Marketing Manager

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