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Nissan of Wichita Falls

Wichita Falls, TX

4.8
1,448 Reviews
Call Dealership (940) 691-6888
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4000 Kell W Blvd

Wichita Falls, TX

76309

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1,448 Reviews of Nissan of Wichita Falls

April 14, 2022

no more with u sir. .. I m not really happy with u r service... my car still running without changing transmission... More

by KAISER0167167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustan Harbour
Report | Print
April 13, 2022

Excellent customer service! Advisor Jorge Sotelo, very friendly and helpful, car was ready and done at promise time. Services performed on my vehicle were excellent and done in More

by LILIANA0465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serena Juarez, Jorge Sotelo, Chase Picard
Report | Print
Apr 14, 2022 -

Nissan of Wichita Falls responded

We will pass this message on to Jorge! Thanks for the review, and we hope to see you for next service!!

April 12, 2022

I’ve been a steady customer for the past 5 years. Thank you for a great service in regards to expertise and timing. Fantastic group of people !!! Special thanks to Dustan, Chase, and Jimmy to go out More

by jmurray0520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bennett, Chase Picard, Dustan Harbour
Report | Print
Apr 14, 2022 -

Nissan of Wichita Falls responded

We are so happy to hear about your experiences, and we appreciate your loyalty! Thanks so much for the review!

April 12, 2022

Took aittle longer then I expected for a 20 min oil change was over an hour when only one person was ahead of us More

by douglas.bogen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sotelo
Report | Print
Apr 15, 2022 -

Nissan of Wichita Falls responded

We apologize for the inconvenience this caused you. We do strive to do our services as quickly as possible, but we also want to ensure the quality does not lack in doing so. Unfortunately, during your visit we had 2 technicians out, so it did take a little longer than usual. Only one technician was available to do the customer before you and yours as well. We hope to not have this issue in the future and would love to see you back for your future services. Have a great day!

April 12, 2022

Everyone was super helpful. I recommend getting a car from this dealership. They try to get you the best deal possible. More

by CHRISTINE12497
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronilee Williams
Report | Print
Apr 14, 2022 -

Nissan of Wichita Falls responded

Our Sales Team works hard to make sure our customers get the best. We're happy to hear you had a great experience. Thanks so much for the review!

April 12, 2022

Ihad been dreading going and lookingfor one but your dealership and your wonderful salespeople were the bomb. More

by CVSWENSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick 10+, Justin King, Karen Burke
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Apr 14, 2022 -

Nissan of Wichita Falls responded

Thanks for the kind words! We are so happy to hear you had a great experience!

April 09, 2022

Never had a problem with service and love their ultimates are great cars to drive and own! More

by RWOSWALD12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bennett, Craig Gee, Garrett Bodkin
Report | Print
Apr 11, 2022 -

Nissan of Wichita Falls responded

Thank you so much! We appreciate your kind remarks. Our Service Department works hard to make your visit go smoothly!

April 09, 2022

They were very kind and caring. Explained everything and gave the costs upfront. Cleaned my car as an extra bonus. More

by MARYALFERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bennett, Dustan Harbour
Report | Print
Apr 11, 2022 -

Nissan of Wichita Falls responded

We're glad you had a great experience with Jimmy and Dustan. We hope to see you again for your next vehicle service.

April 08, 2022

Great and fast service! They gave us an unbeatable deal and made sure we loved the car we bought. More

by CARREN.MATEJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Report | Print
Apr 11, 2022 -

Nissan of Wichita Falls responded

It's so good to hear that you're happy in your new vehicle! Come back to see us for all your service needs! Thank you for the review.

April 07, 2022

The service team was very helpful and respectful with regard to the work done .with a complimentary wash and vacuum More

by ADEMIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sotelo
Report | Print
Apr 11, 2022 -

Nissan of Wichita Falls responded

We're happy to hear you had a good experience with our Service Department. They work hard to make sure every visit is great. Thank you for the review!

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