Nissan of Wichita Falls

Always get great service and everyone is real friendly. always offer me a beverage Or water price is good also always offer me a beverage Or water price is good also More

Everyone was friendly and they searched until they found what they thought was the right car. what they thought was the right car. More

Excellent service! I will only take my car to y’all for any kind of service my car needs. I will only take my car to y’all for any kind of service my car needs. More

Yep Helpful, courteous, service is great, quick to answer your questions, short waiting time, always positive your questions, short waiting time, always positive More

Provided quality service with a comfortable and friendly atmosphere. The service completed was explained clearly and they provided time for questions. Very professional. Thank you for a great customer ex atmosphere. The service completed was explained clearly and they provided time for questions. Very professional. Thank you for a great customer experience. More

Very informative and what they’re doing and seem to be great people. The service was wonderful great people. The service was wonderful More

Great service. We were shown all the features on the car. Everything was explained, all our questions were answered. Everyone was so helpful. We were treated great. We were shown all the features on the car. Everything was explained, all our questions were answered. Everyone was so helpful. We were treated great. More

Kevin made the process so easy. Everything was done over the phone. They dropped my new vehicle off on my time. So fast and easy. Made car buying fun! Plus, that lifetime power trai Everything was done over the phone. They dropped my new vehicle off on my time. So fast and easy. Made car buying fun! Plus, that lifetime power train warranty is hard to beat!! More

Nelson helped me out big time and was very knowledgeable. He got me in the exact type of SUV that I wanted. He got me in the exact type of SUV that I wanted. More

My last service wasn’t my best experience. I provided information about my experiences on two surveys that was sent to me, but it didn’t post. I am tired and busy and don’t want to write ever I provided information about my experiences on two surveys that was sent to me, but it didn’t post. I am tired and busy and don’t want to write everything I already said again. To make a long story short I contacted Jimmy to inform him that my car need servicing. This is something I’ve done in the past since he was the one that sold the vehicles we purchased. We had a good interaction with him, so it was not uncommon to reach out whenever I needed services. However, I didn't get a response so after a week of no reply I took my car in for service. When I got there, I explained to the service person that I will need someone to pick me up. On the way to work after drop off, the driver arranged to pick me up at 12 noon. He said he will take lunch at 11. When it was 12:10 I didn’t get a call from the driver or the service department. When no one came, I called and at that point I was informed he will call me back in 15 mins. I waited 20 mins and no one came or called. I called again and they told me he will get back to me. After waiting a while, I went to Nissan website on the chat and asked for a shuttle . The person I was chatting with got someone to pick me up. Also, when I got my car it wasn't clean and that was also a disappointment. They just did the oil change etc. Overall my experience at my last visit wasn’t great. More