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Nissan of Wichita Falls
Wichita Falls, TX
1,447 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,447 Reviews of Nissan of Wichita Falls
October 09, 2017
Over The Top Experience Was in the market for a new vehicle. Was going from store to store and came across James at Jimmy Cleveland Nissan. It was a no hassle transaction. Ja Was in the market for a new vehicle. Was going from store to store and came across James at Jimmy Cleveland Nissan. It was a no hassle transaction. James listened to what I was looking for and where I wanted to be payment wise. He got me the best deal on my brand new 2017 Nissan Altima. I highly recommend anyone looking for a vehicle to give him a call and let him work you a great deal!!! I will definitely be referring friends his way! More
by Fsanchez007
Employees Worked With
James Hardwick
October 08, 2017
Amazing Sales Man. James is a great sales man, makes sure you know whats going on the whole time, and will fight for you to get the best deal possible. Makes sure that y James is a great sales man, makes sure you know whats going on the whole time, and will fight for you to get the best deal possible. Makes sure that you know what your getting and you don't have any surprises in the car buying experience. Works hard to ensure that everything is going the way it should. Hardest working, and best sales man I have met. I recommend him to everyone I know who is looking for a car. More
by KGoodknight
Employees Worked With
James Hardwick
October 08, 2017
No is not in his vocabulary! Purchased our Altima during their "SUPER SALE", James Hardwick had tried on multiple occasions to get us out of the vehicle we were in and into anythi Purchased our Altima during their "SUPER SALE", James Hardwick had tried on multiple occasions to get us out of the vehicle we were in and into anything else, but no matter what manager he tried with or Sale it was we never could reach a deal. So when he called us as they were closing that night he said, " I think I finally got it this time give one more chance". The process took longer than any one would want to wait. James just kept saying "I have complete faith in the guys talking to the bank so you should to". But to our surprise He was 100% correct, and had he not called us that night or had he ever given up we like most would have we would have never been able to find the deal we got. James literally walked through every single part of our car buying experience and tried to make it as painless as possible. More
by CTnSR
Employees Worked With
Jimmy Fisher, James Hardwick
October 07, 2017
A NO BS SALESMEN FOR ONCE James Hardwick is the hardest working salesman I have come across. Many tried before we gave him the chance. and he finally convinced me to give him a James Hardwick is the hardest working salesman I have come across. Many tried before we gave him the chance. and he finally convinced me to give him a chance. Well when I did, sure enough he did exactly what he said he would. (fight for me) and was actually able to get me into a Brand New car when every body else said it cant be done he didn't take no for an answer. Most honest and up front salesmen you'll ever meet!!!!!!!!!!!!! More
by ZPAYNE3
Employees Worked With
James Hardwick
June 02, 2017
My Experience Started Great but then My experience with Jimmy Cleveland began with a used truck search on Cars.com. I actually found two vehicles priced better than most dealers with simi My experience with Jimmy Cleveland began with a used truck search on Cars.com. I actually found two vehicles priced better than most dealers with similar vehicles. I initiated contact and got a quick response. I asked a few questions to help me decide if I should make the 4 hour drive to their dealership to buy one of the two vehicles I had selected. Their response after their first message was silence. I can only guess that they thought I wouldn't make the drive. I regularly purchase cars in the OKC and Dallas area because the deals are so much better. In fact, my last car purchase was in Arlington, TX. I live NE of Amarillo, TX. The next day, the two cars I had saved in my search showed to have been sold. Thanks for all the info Jimmy Cleveland. I won't make the mistake to shop your lot again in the future. So, they know who I am... I'm the guy that simply needed to know if the Ram had two sets of keys available. I was ready to buy! More
by mikeyates
Employees Worked With
Matt
February 13, 2017
Vince valencia made buying a car a wonderful experience I was quick and pleasurable experience, I normally dread buying cars, but Vince made this a very pleasurable experience. Thank so much Vince, I love I was quick and pleasurable experience, I normally dread buying cars, but Vince made this a very pleasurable experience. Thank so much Vince, I love my new car!!! More
by <3nissan
Employees Worked With
Vince Valencia
January 20, 2017
Great buying experience. I'd like to thank salesman Chase, Sales Manager Lee, and Service Manager Steve for a great buying experience, and standing by your cars. I purchased a I'd like to thank salesman Chase, Sales Manager Lee, and Service Manager Steve for a great buying experience, and standing by your cars. I purchased a pre-owned Jaguar XF-R, and on my way back home to Dallas, the car indicated that the brakes needed serviced. I called Chase and he put me in touch with Lee who made sure that the issue was resolved quickly, fairly, and professionally. I would definitely do business here again, and recommend purchasing a new or used car from this dealership. Thanks again! More
by Daniel Hamilton
Employees Worked With
Salesman Chase, Sales Manager Lee, Service Manager Steven
September 17, 2016
Horrible customer service We called this dealership about a car we saw online and asked if it was still available. The salesperson said yes so we asked to go see it now. He the We called this dealership about a car we saw online and asked if it was still available. The salesperson said yes so we asked to go see it now. He then replied they are very busy and an appointment would be the best way to go. We set up an appointment for later that day. We arrived only to find the car had just been sold. Why tell us to wait? I guess a sell is a sell for your business. If other people were there interested you should also have told us but don't get our hopes up and we only arrive to be disappointed. More
by Horrible day
Employees Worked With
Lupe
April 16, 2016
Terrible - The man I spoke with was all defence. Evidently this dealerships, Jimmy Cleveland Nissan, has no need for apologies, or other types of customer service, they blame the post office, and eve Evidently this dealerships, Jimmy Cleveland Nissan, has no need for apologies, or other types of customer service, they blame the post office, and everything but themselves when there is a complaint. I am referring to a King of Cars sweepstakes that had a maximum winning of $25,000. The sweepstakes was from April 5, 2016 to April 9th, 2016. I received their flyer on the 12th. I went ahead and opened the lift up tabs, and discovered I was a winner, or would have been had the flyer been received by me in time. Today, April 16th, 2016 I called just to voice my complaint. The young man on the phone was overly defensive. He blamed ME for not checking my mail? He insinuated there was something wrong with my MAILMAN? Haha, I think I've heard and seen it all. It makes me wonder how many other people throughout the city and surrounding areas have also been receiving winning submissions AFTER the contest expires? I believe there is a law against that behavior. The man I spoke with denied any potential fault, and then when he became so frustrated he referred to the disclaimer on the bottom of the flyer that states the legality of late submissions. Haha, of course they have that....... According to him, they had several winners. I wonder how that's possible, when some were sent AFTER the event. Am I the only one that smells a rat? More
by dukentx
Employees Worked With
Josh or something like that?
March 23, 2016
they said yes when everyone else said no After going to 4 other dealerships and being told no I gave it one more try at Jimmy Cleveland a try. God answered my prayers and they got me approv After going to 4 other dealerships and being told no I gave it one more try at Jimmy Cleveland a try. God answered my prayers and they got me approved on the altima I wanted. Rob and tyke were very respectful to me even though I had credit problems. I've never owned a new car and it brings tears to my eyes every time I see it. Thank you so much jimmy cleveland nissan for answering my prayers. More
by missmaryw
Employees Worked With
rob agu, tyke charity
