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Nissan of Wichita Falls
Wichita Falls, TX
1,450 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,450 Reviews of Nissan of Wichita Falls
July 09, 2019
Had a nail in the side of my tire. Jimmy and Richard in service were amazing. They helped me and got me back on the road just like they said they would. Had to order a new tire and got Jimmy and Richard in service were amazing. They helped me and got me back on the road just like they said they would. Had to order a new tire and got me fixed up in a timely manner. I appreciate them. Love my Nissan of Wichita Falls! Thanks guys. More
by PFRANKLIN55
Employees Worked With
Jimmy, Richard
July 07, 2019
Great ,friendly, informative Great customer service, service manager quickly found problem, worked quickly to resolve. Very knowledgeable , and willingly helped find problem and Great customer service, service manager quickly found problem, worked quickly to resolve. Very knowledgeable , and willingly helped find problem and what would be beeded to fix. More
by BELVABOSSLADY
Verified CustomerEmployees Worked With
Kevin Delcambre, Russell McArthur
July 03, 2019
Service Everyone was very helpful and very nice. They were very quick and got my vehicle in and out! I did not have to wait long at all. Thank you! Everyone was very helpful and very nice. They were very quick and got my vehicle in and out! I did not have to wait long at all. Thank you! More
by Jenwill
Employees Worked With
Russell McArthur, Dusty Buckley, Greg Puckett
June 27, 2019
rear brake noise had a clicking noise every time the rear brakes were applied. Greg confirmed that the noise came from the rear brake area. Turned the job over to Co had a clicking noise every time the rear brakes were applied. Greg confirmed that the noise came from the rear brake area. Turned the job over to Cory who repaired the noise problem. Job will done. More
by terry
Employees Worked With
Cory, Greg Puckett
June 26, 2019
Horrible customer service 2016 Altima and it needs a new transmission is crazy! In the process of communicating with consumer affairs to get it paid and I assumed since my car 2016 Altima and it needs a new transmission is crazy! In the process of communicating with consumer affairs to get it paid and I assumed since my car is a lease I would get a loaner til I got all worked out but nope they wanted me to rent my own car! Mechanic himself told me my car was not safe to drive and allowed me to drive away with my car! The person I spoke with was friendly but just seemed lost and not sure what to do More
by AMANDA_MEZA
Employees Worked With
Daniel Trebilcock
June 26, 2019
Outstanding Customer Service! Awesome Car Buying Experience! David “Sparkles” Craft made this the most seamless car buying experience that my husband and I have had to date. He was extremely knowledgeable, genui David “Sparkles” Craft made this the most seamless car buying experience that my husband and I have had to date. He was extremely knowledgeable, genuine and attentive. We reserved the car online because of this dealership providing the best pricing in the area. When we arrived, David was waiting outside with the car running, air conditioning on (it was extremely hot outside) and ready for our test drive! Their financing provided a better rate than our credit union, so I would suggest checking out their financing as well. We are a military family, and we are new to the area. I would recommend this dealership to anyone! We have owned a Nissan previously, and after this experience we will definitely be repeat customers! More
by NinaMonique
Employees Worked With
Sam Turner, David Craft, Greg Puckett
June 26, 2019
Very friendly and they were able to get me into a vehicle I They do their best to get you into a vehicle you want in a timely manner with a no pressure situation, and in a comfortable setting They do their best to get you into a vehicle you want in a timely manner with a no pressure situation, and in a comfortable setting More
by Pr3zjok3r
Employees Worked With
Sam Turner, David Craft
June 24, 2019
Car was repaired quickly and was kept updated of status. Greg took great care of us. Was offered a loaner vehicle once our car was diagnosed and it was repaired within 2 days. Was very pleased with whole exp Greg took great care of us. Was offered a loaner vehicle once our car was diagnosed and it was repaired within 2 days. Was very pleased with whole experience. More
by Dopamine2004
Employees Worked With
Greg Puckett
June 22, 2019
A very long wait with no info I had made my appointment at 8am for an oil change prior to Friday and was the first vehicle in line when the service center opened. After 30 minutes, I had made my appointment at 8am for an oil change prior to Friday and was the first vehicle in line when the service center opened. After 30 minutes, the four or so other people waiting had all been spoken to and updated about their vehicles, while I had received no information. After nearly an hour, I went to the payment desk and asked if they knew how much longer it would take for my oil change. The woman at the desk said she had no idea, but a man in the back said he would go check. 5 minutes later, someone finally came into the waiting area and said my vehicle was ready. To be waiting over an hour for an oil change with no updates when my vehicle was the first into the bay is not acceptable. A staff member could have easily informed me if they were running behind. My change oil indicator is also still popping up when I start my vehicle. If not for being told at the time of purchasing my vehicle that I am required to service it at the dealership, I would not be returning. I hope for this to improve in the future. More
by samrob42
Employees Worked With
Daniel Trebilcock
June 21, 2019
Great experience Great people to work with great experience help out in all ways possible all around great people every one was really nice and very helpful Great people to work with great experience help out in all ways possible all around great people every one was really nice and very helpful More
by MJDISH1958
Employees Worked With
Gerardo , Michael Ferguson
