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Nissan of Troy

Troy, MI

4.4
393 Reviews

1800 Maplelawn Dr.

Troy, MI

48084

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393 Reviews of Nissan of Troy

May 06, 2021

After 16 years of being in the Toyota family I decided to take a look at purchasing a Mazda CX-5. I must admit I was more than a bit nervous as I entered the dealership. Having done months of research and More

by Ruth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Risse, Jason Scott, Stephan Saba
April 03, 2021

I've had one of the smoothest shopping and buying experiences at this dealership. Alex and Shaun were extremely throughal and straight to the point without any guesswork throughout the whole purchase More

by hwamokp66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Palmateer, Shaun Music
April 02, 2021

Sales and Finance guys were great. Only issue was the prep of the car. The interior was not cleaned at all. Food stains, dirt and crumbs. A disappointing way to end an otherwise great experience More

by bbauer966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leggett, Shaun Music
April 01, 2021

I like this dealership. Everyone was helpful and friendly. :-) Always a pleasure working with Derrick. We also like the service department. Also, the new Mazda dealership is beautiful! More

by vickicantu
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derrick Walker
March 30, 2021

Professional! I really appreciated the that he educated me during the whole process and never once did I feel like he was pushing me. This man knows his Product! A keeper! More

by The Miconic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Walker
February 19, 2021

I am absolutely in love with the car and enjoyed driving. Thanks to Chris for making the process go smoothly. Bought it for great price! More

by sahana Jayasheela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leggett
Mar 02, 2021 -

Nissan of Troy responded

Hi Sahana Jayasheela, thank you so much for your positive comments about Suburban Nissan of Troy!

February 03, 2021

Great experience . definitely recommend dealer ship to others.very nice salesman. They took the time to explain everything about our new car and answer all of our questions More

by Hattrickracing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Robinson, Shaun Music
Mar 02, 2021 -

Nissan of Troy responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 02, 2021

I was really very satisfied with All of my services! Charles made sure my experience was awesome after my previous bad experience with La Fontaine! I am a Suburban Customer for life❣️ More

by Msstephaniec68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Pantoya, Charles Robinson
Mar 02, 2021 -

Nissan of Troy responded

Hi Msstephaniec68, we are very happy to have provided you with such a positive experience!

January 23, 2021

was skeptical at first with some bad reviews of service, but we received excellent service. Once we contacted them the following day we received a message and scheduled an appointment the same day. The car More

by Owenks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leggett
Jan 25, 2021 -

Nissan of Troy responded

Hi Owenks! We're so happy we were able to help you out!

January 10, 2021

I came to look at the new 2021 Rogue My lease was about to expire so I test drove one and liked it. So even though there were very few new 2021 Rogue left, my son had found one online and Jermaine located More

by annehharding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Phill
Jan 25, 2021 -

Nissan of Troy responded

Annehharding, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Nissan of Troy!

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