Nissan of Troy
Troy, MI
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393 Reviews of Nissan of Troy
The sales people are very nice until you buy the car, afterwards they don't even care what they told when we bought the car. Don't buy any used car from this dealer. while buying take everything in wri afterwards they don't even care what they told when we bought the car. Don't buy any used car from this dealer. while buying take everything in writing if they miss or promise anything. More
Very good experience with Dante, salesman Dante was very Very good experience with Dante, salesman Dante was very helpful and very professional He handled issues that arose immediately and with ease He w Very good experience with Dante, salesman Dante was very helpful and very professional He handled issues that arose immediately and with ease He was wonderful about helping me problem solve about malfunctioning running lights I had some problems with my used car and Dante did everything he could to address issues Title was done incorrectly by secretary Dante noticed error and lend me a temporary plate Secretary should be dismissed for wrong miles put on title for car . Tthis level of inconvenience caused me a lot of time driving back and forth to dealer Still waiting for title Dante was very courteous and handled situation with title and car problems professionally Toyota send car with headlights popped out and I drove car to Ann Arbor on a snow day with my family and couldn't see . Headlights were not put in properly I hope you track down mechanic at Toyota who inspected this car and let him know I could have gotten in a serious automobile accident with no headlights. I deserve a 50% discount on my warranty for this error or really a free warranty for such an error No headlights could have cost the death of my family Dante deserves a huge raise for keeping me calm during this time to resolve the issues discussed. Dr Ross More
I had a great experience at Suburban Nissan with my salesperson, Michael Demas. I was looking for something very specific, and Michael took a lot of time with me determining exactly what I wanted. I pl salesperson, Michael Demas. I was looking for something very specific, and Michael took a lot of time with me determining exactly what I wanted. I placed an order for the exact car I wanted and it arrived even sooner than I was expecting. I would highly recommend Michael Demas if you're looking to buy a new Nissan. More
Mr. Demas was extremelly helpfull. Finding a new car is not an easy as everyone thinks but he made it not only possible but made sure I was getting what I wanted. I recommend going to Suburban as the staff not an easy as everyone thinks but he made it not only possible but made sure I was getting what I wanted. I recommend going to Suburban as the staff is great, the service is excellent and I look forward to doing business with them in the future. More
Michael Demas was very thorough, friendly, patient, and willing to answer all of my questions. He also did a great job explaining all of the features on my car, and made the process smooth and relaxed. I h willing to answer all of my questions. He also did a great job explaining all of the features on my car, and made the process smooth and relaxed. I had a great buying experience and highly recommend Mr. Demas to anyone who is looking to buy a vehicle. More
First I would like to say the whole staff at suburban Nissan that I came in contact with was pleasant. Upon meeting Michael he put the icing and any other topping on the cake. He was the best car sales r Nissan that I came in contact with was pleasant. Upon meeting Michael he put the icing and any other topping on the cake. He was the best car sales rep I've ever dealt with. The sale or any paperwork concerning it was no pressure. Michael was very detailed and patient when it came to explaing the operation of my particular Nissan vehicle. Last but not least bcz of my experience with him, there's a 100% chance that I'll purchase another Nissan. Especially if my service continues to be exceptional. More
Michael literally went to the ends of the earth for us! We wanted a specific model and color of a Nissan Cube, at a time when 2011 supply was exhausted and 2012 production hadn't yet started. Michael searc We wanted a specific model and color of a Nissan Cube, at a time when 2011 supply was exhausted and 2012 production hadn't yet started. Michael searched for a few days and found just two candidate cars on their way to delivery elsewhere in the country. He talked Nissan Corporate into reassigning one to his dealership so we could have it. He offered us a fair price below MSRP even though the car, being unique, could have been sold above MSRP. Michael is very pleasant to work with and we highly recommend him and Suburban Nissan. More
I came into the dealership with questions and concerns. I left with a certified used Subaru and I love the vehicle. Dante was a great sales associate and was more than helpful with everything from the test left with a certified used Subaru and I love the vehicle. Dante was a great sales associate and was more than helpful with everything from the test drive to the signing of the paperwork. I will recommend him specifically to my friends and family. More
Dante was a pleasure to work with and professional every step of the way. Everyone at the dealership went a above and beyond to get the deal done and make sure I was taken care of. step of the way. Everyone at the dealership went a above and beyond to get the deal done and make sure I was taken care of. More
Michael Demas was professional, helpful, knowledgeable, and friendly as he guided us through the process of buying a new car. We recommend him and Suburban highly. and friendly as he guided us through the process of buying a new car. We recommend him and Suburban highly. More