Nissan of Troy

I found the dealership to be complete and friendly. MacGregor Brown was very helpful and knowledge about my needs and strived to help me complete the purchase of a new car. MacGregor Brown was very helpful and knowledge about my needs and strived to help me complete the purchase of a new car. More

Working with Mac is like working with a family member. He immediately establishes a rapport with his clients and puts you at ease. He makes the entire sales process, from greeting to delivery, painless and e immediately establishes a rapport with his clients and puts you at ease. He makes the entire sales process, from greeting to delivery, painless and enjoyable. I wish every buying experience was as enjoyable as buying my new Volkswagen. I am a buyer for life. More

MacGregor is a wonderful salesman! I recommend him to all my friends, he's not a "swarmy salesman". He is a kind-hearted man who gives you a 110%. Our family has dealt with him on every type of car tran all my friends, he's not a "swarmy salesman". He is a kind-hearted man who gives you a 110%. Our family has dealt with him on every type of car transaction and he is always fair and does his best for us. We are so glad to have found him. More

It's always nice to deal with someone that is an enthusiast of the brand that they sell - and Mac is just that!! He's a VW fan and a VW driver. Not a high-pressure interaction at all, and I was a enthusiast of the brand that they sell - and Mac is just that!! He's a VW fan and a VW driver. Not a high-pressure interaction at all, and I was a little undecided on what I wanted. I needed time to make my decision and Mac gave me the time. He provided me options and showed me the different models I was considering - and never got flustered or lost his patience with me. I ended up in the PERFECT car for me, and actually had fun during the process... Thanks MacGregor!! More

We have been coming to Suburban for more than a decade. Trade ins are always more than reasonable, and Mac makes sure we get the best possible deal. He displays a real ethic of care in his work with our fa Trade ins are always more than reasonable, and Mac makes sure we get the best possible deal. He displays a real ethic of care in his work with our family over the years, and he keeps us coming back. More

This was our first visit to Suburban. We brought in our new Sportwagen for a 90 day courtesy check, as Suburban is closer to our house than the dealership where we bought it. Derek greeted us right away a new Sportwagen for a 90 day courtesy check, as Suburban is closer to our house than the dealership where we bought it. Derek greeted us right away and got the car in to Dan to do the inspection. We couldn't have waited more than 20 minutes when they told us the car was ready. They also replaced one of the plastic cargo dividers that had broken... and they washed the car! Good experience, will definitely go back to Suburban for our next service. More

2 stories. 1. My parents bought a new car here (a 2 stories. 1. My parents bought a new car here (a Forester). They asked for it in green they were told it's not made in green. They purchased a grey 2 stories. 1. My parents bought a new car here (a Forester). They asked for it in green they were told it's not made in green. They purchased a grey one only to discover their "new" car had 200 miles on it and had several scratches and spots that had been touched up. They tried to look past that but after a week of ownership the car would not start up on cold starts. When they brought it back to the dealership they had a nice new GREEN forester sitting there for sale. They are still working this out with the dealer. 2. Today i went and looked at a used Mazda that was priced at 2000 over the BB value. I offered the Blue Book value. I was told "I have to check with my sales manager" so i knew what was coming. Sales Manager comes and says "so i heard you are interested in the mazda" and i reply yes at xxx price out the door. He stands up and says "well i guess you arent interested" and basically throws us out and follows us out the door. Here's a tip word to the sales manager at suburban imports of troy. How you say things matters. Word of mouth matters. You can bet that i will be telling everyone i know that the sales people there are useless and aggressive. DO NOT BUY A CAR FROM THESE PEOPLE THEY ARE EXTREMELY DISHONEST AND WILL DO WHATEVER THEY CAN TO TAKE ADVANTAGE OF YOU INCLUDING LYING TO YOUR FACE. More

I needed an oil change and a bulb replaced. Joe (service mngr) was top notch. I recommend seeing joe when you come. Never had a problem with this dealer service area. Joes mechanics found a hose that was mngr) was top notch. I recommend seeing joe when you come. Never had a problem with this dealer service area. Joes mechanics found a hose that was going bad and showed me it. Thank you very much for good service More

This was one of the best lease processes that I have been through. I would recommed this dealership to someone else. The VW Golf is a great car. through. I would recommed this dealership to someone else. The VW Golf is a great car. More

Lori was very friendly and easy to work with. The transactions of looking into different vehicle options went very smoothly and she gave me a lot of information on the different vehicles to make sure transactions of looking into different vehicle options went very smoothly and she gave me a lot of information on the different vehicles to make sure that my needs and wants were met. More