Nissan of Troy

Great experience! I worked with Steve Elich. He was such a great help to me and made my experience very pleasant. I will recommend him to family and friends buying a I worked with Steve Elich. He was such a great help to me and made my experience very pleasant. I will recommend him to family and friends buying a car. More

very bad experience I brought my Altima "13 in August 2013 and I had rattling issues which never got fixed in spite of working on it for more than a month on multiple iss I brought my Altima "13 in August 2013 and I had rattling issues which never got fixed in spite of working on it for more than a month on multiple issues. During the purchase, the finance manager convinced me to take the "Mechanical service contract" which was around 2200$ for 60 months. After 7 months, I decided to cancel the plan and get the refund. I applied for cancellation of the contract and have been chasing Suburban to get the refund of around 1800$. Its been 4 months and there has been no reply at all. It is so unfair on my part that I have to chase them every week to get my money back. Very unprofessional behavior. Very dissatisfied customer. More

Great Experience with Troy Suburban Nissan I had been with Honda for a number of years and was very happy with them, but I decided on a whim to test drive a Nissan Altima. It was hard for me I had been with Honda for a number of years and was very happy with them, but I decided on a whim to test drive a Nissan Altima. It was hard for me to think about going from an extremely reliable car that I was very happy with to to a new and totally different manufacturer. I knew exactly what I was looking for. Steve Elich was my sales rep and he was extremely helpful. He convinced me that Altima was a great car. I test drove it, did my research, and felt that it indeed was a great car. The transaction process with Steve went very smoothly. He presented all of the options available to me. It has only been a week, but I feel I made the right decision and I am happy with my Altima. More

Very Good experience Rob Risse was very professional, attentive, and response throughout the entire buying process. I would recommend working with Rob when purchasing a n Rob Risse was very professional, attentive, and response throughout the entire buying process. I would recommend working with Rob when purchasing a new or used vehicle. More

Buyer Working with Tom was such a great experience. He made the process so easy- I would definitely recommend seeing him only. He's the best. Working with Tom was such a great experience. He made the process so easy- I would definitely recommend seeing him only. He's the best. More

SUPERB!! I recently Purchased a VW Bug (my dream car) I never thought it would be possible let alone affordable. I was currently in a lease and didn't think I' I recently Purchased a VW Bug (my dream car) I never thought it would be possible let alone affordable. I was currently in a lease and didn't think I'd be able to get out of it, but Tom Marvaso made it not only possible, but affordable. I'd recommend it to everyone I know :) More

Back for the 2nd Time This is my second time dealing with Suburban of Troy. First time was back in 07 with a used vehicle back when they had the Hummer dealership. I was ba This is my second time dealing with Suburban of Troy. First time was back in 07 with a used vehicle back when they had the Hummer dealership. I was back again the second time but at the Nissan dealership for a 2012 Buick Regal. For starters you can't beat their prices. I traveled all the way from Romulus for this vehicle. Through out the week I had been with 3-4 dealerships and no one really to help. I had been approved with capital one with a blank check and it seemed that all others wanted to run my credit to get me financed elsewhere. I know that with the capital one blank check it has strict guidelines. Luckily this 2012 fit all of them. So anyways Rob Risse was great even though it took most of his day just to deal with me to get me in this car. I can't replace his time spent with just one customer but it meant a lot when no other dealership would!!!! My wife has said that she will definitely comeback to refinance her vehicle with them in Feb 2015. I will refer anyone I know looking for a vehicle to these guys if they are willing to drive to Troy, more importantly to Rob Risse. When you can be a human and not just a sales machine. When you can be honest and tell it how it is and not lie or just say things just to get the sale...this is Rob. A great guy and above all a good sales man. I am one not to say that because I hate going to the dealership because people will say anything to get to buy this or get you into a car. More

Excellent. I'm in the beginning stages of looking for a few car. I've been in a few times to See Michael Demas at the Dealership and really felt the need to wri I'm in the beginning stages of looking for a few car. I've been in a few times to See Michael Demas at the Dealership and really felt the need to write a review for him. He's really bent over backward to work with my oftentimes hectic schedule. I feel like he hears my concerns, and that he honestly wants to help me find the best car for my particular considerations. I would definitely recommend him as a salesman. More

Buying Used I was looking to purchase a used car quickly but did not want to feel rushed into a decision. I had a very positive experience at Suburban Nissan of T I was looking to purchase a used car quickly but did not want to feel rushed into a decision. I had a very positive experience at Suburban Nissan of Troy and ended up with a car that had everything I want and was still right on point with my budget. I am very happy with my new purchase and with the service I received. More

Great service Melanie is absolutely wonderful. She answered all of my questions and provided excellent customer service. She genuinely shows care and is very knowl Melanie is absolutely wonderful. She answered all of my questions and provided excellent customer service. She genuinely shows care and is very knowledgeable. Thank you! More