Nissan of South Bay - Service Center

I was very unhappy with my service advisor. First he told me I needed $800 worth of service work done because it was the reason why my car was running BAD. This was before it was even checked! First he told me I needed $800 worth of service work done because it was the reason why my car was running BAD. This was before it was even checked!!! I declined and found I would have paid all that money for nothing because the problem was totally something else. Then he told me my car needed to go to a body shop because someone barely hit my back bumper but after talking to the service mgr I found this was not true. Then he put on my paperwork that my car was in a collision WHICH IS NOT TRUE. My car was barely bumped in a parking lot and scratched up a bit. My side mirror was damaged on the outside cover only while going through a car wash. Why he wrote up a report stating my car was in a collision I do not know. My ex husband was a mechanic for Mercedes and I know for a fact that Car Dealerships push mechanics and service advisors to sell people work that’s not really necessary. I have had 5 Nissans but this will be the last one I will purchase. More

The customer service is excellent the service team explains to you what's best for your car. explains to you what's best for your car. More

Went in for an oil change and tire rotation and Service was quick and easy was quick and easy More

She is friendly and professional. She gives updates of the progress of service. Definitely great service She gives updates of the progress of service. Definitely great service More

I show up without an appt. , But it was no problem. They changa my oil and rotate tires . Costumer services been always good. , But it was no problem. They changa my oil and rotate tires . Costumer services been always good. More

Super kind and professional. excellent He was super kind, professional and provided excellent services. Would defo meet him agaib excellent He was super kind, professional and provided excellent services. Would defo meet him agaib More

Service representative provided good customer service and called me right away once my car repair was completed called me right away once my car repair was completed More

Great experience Excellent service great job done with timely fashion and excellent price Great people work there timely fashion and excellent price Great people work there More

Me hicieron esperar demasiado, lo que iva a tardar 1:20 duro 6 horas .Desde que llegue le dije lo que necesitaba, hacían una cosa y luego seguían agregando más cosas, siempre hacen un solo diagnóstico de l duro 6 horas .Desde que llegue le dije lo que necesitaba, hacían una cosa y luego seguían agregando más cosas, siempre hacen un solo diagnóstico de lo que necesita el carro, esta vez hacían una cosa y agregaban mas, la verda esta última visita me decepcionó. More

I brought my Nissan leaf in to determine whether my battery was covered under warranty. It was determined that the battery would fall under capacity warranty, but the warranty expired. Nissan was unwil battery was covered under warranty. It was determined that the battery would fall under capacity warranty, but the warranty expired. Nissan was unwilling to provide a goodwill extension More